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AC Hotel Aitana by Marriott

4.0 star property

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Photo gallery for AC Hotel Aitana by Marriott

Bar (on property)
View from property
Hypo-allergenic bedding, minibar, in-room safe, desk
View from property
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
Paseo de la Castellana, 152, Madrid, Madrid, 28046
  • Bernabéu Stadium
    ‪3 min walk‬
  • Plaza de Castilla
    ‪14 min walk‬
  • Gran Via
    ‪7 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About this property

AC Hotel Aitana by Marriott

4-star hotel in Chamartín
A 24-hour fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and a meeting room are onsite. Housekeeping is available on request.
AC Hotel Aitana by Marriott offers 110 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

AC Hotel Aitana by Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Breakfast room - This buffet restaurant serves breakfast only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25.30 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Breakfast room

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25.3 per person
  • Self parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Aitana
AC Aitana Marriott
AC Aitana Marriott Madrid
AC Hotel Aitana
AC Hotel Aitana Marriott
AC Hotel Aitana Marriott Madrid
AC Marriott Aitana
Aitana AC
Aitana Hotel
Hotel AC Aitana
Ac Aitana By Marriott Madrid
AC Hotel Aitana by Marriott Hotel
AC Hotel Aitana by Marriott Madrid
AC Hotel Aitana by Marriott Hotel Madrid

AC Hotel Aitana by Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 258 out of 462 reviews
Rating 8 - Good. 167 out of 462 reviews
Rating 6 - Okay. 27 out of 462 reviews
Rating 4 - Poor. 9 out of 462 reviews
Rating 2 - Terrible. 1 out of 462 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Carlos, Ladson

Stayed 1 night in Nov 2024

8/10 Good

Jordy

Stayed 4 nights in Oct 2024

10/10 Excellent

JESSE

Stayed 2 nights in Oct 2024

10/10 Excellent

Doncho

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos, Ladson

Liked: Cleanliness, staff & service, property conditions & facilities
Un buen lugar
Stayed 1 night in Sep 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service
Very convenient if going to a Real Madrid match.
Stayed 1 night in Sep 2024

10/10 Excellent

MANLIO F

Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was very nice at checkin. Only two "misses" for us... first, we needed sheets/blanket for the pullout bed but the staff had already left the property for the night and we were not able to get. Also, we had an early departure, which they helped arrange for transportation. We had to leave at 730am and they were going to provide a "surprise" breakfast option at 715am. Unfortunately, nothing was available. Not a huge miss because we were not very hungry at the time. There is an AMAZING view of the Parthenon from the rooftop lounge area that has lots of seating options.
Stayed 2 nights in May 2024

10/10 Excellent

MYRIAM

Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Stayed 1 night in May 2024

10/10 Excellent

Ema

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came and stayed 2 nights for the Taylor Swift Concert. Hotel was booked through Expedia and was just as presented. We loved how close it was to stadium and metro. Served its purpose for us!
Stayed 2 nights in May 2024

8/10 Good

Juan

Business traveler
Liked: Cleanliness, staff & service
Good value
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 4 nights in Apr 2024

10/10 Excellent

samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

CARLOS E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for a futbol game
Very convenient hotel to attend a Real Madrid game. Rooms are spacious and clean. Service at the restaurant is not good, lack of smiley and good mood staff. Servi e at the front desk is good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mudhaffer

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 4 nights in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
given a room with no pressure in the hot water so it took about an hour to run a bath ... something they know about when they check you in
Stayed 4 nights in Dec 2023

10/10 Excellent

RIchard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again anytime.
Lovely comfortable room and very helpful staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Radu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional !
Stayed 2 nights in Aug 2023

10/10 Excellent

Valentin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great design in the lobby, friendly staff and great location near the Bernabeu. The only thing that I would improve is power outlets in the room, none available in the working desk without having to unplug appliances
Stayed 1 night in Oct 2023

10/10 Excellent

Luis, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación y buena atención del personal del hotel. Cerca de muchos restaurantes
Stayed 2 nights in Jul 2023

10/10 Excellent

Yousef

Business traveler
Liked: Cleanliness, staff & service
Great hotel overall. Breakfast slightly expensive relative to other places.