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AC Hotel Alcala de Henares by Marriott

4.0 star property

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Photo gallery for AC Hotel Alcala de Henares by Marriott

Lobby
Breakfast and dinner served, international cuisine
Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes
Serves breakfast and dinner
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Calle Octavio Paz, 25, Alcala de Henares, Madrid, 28805
  • Palacio Laredo
    ‪4 min drive‬
  • University of Alcala
    ‪6 min drive‬
  • Convent of Las Clarisas de San Diego
    ‪6 min drive‬
  • Madrid (TOJ-Madrid-Torrejon)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Bathroom

Travelodge Madrid Alcala de Henares

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (444)
The price is $71
per night
$78 total
includes taxes & fees
Mar 3 - Mar 4
Travelodge Madrid Alcala de Henares

About this property

AC Hotel Alcala de Henares by Marriott

4-star Alcala de Henares hotel close to Palacio Laredo
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Change of bedsheets is available on request.
AC Hotel Alcala de Henares by Marriott offers 90 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Alcala de Henares hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 20591 square feet (1913 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and multilingual staff. Guests can use the health club at a partner property. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

AC Hotel Alcala de Henares by Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
AC Lounge - This gastropub specializes in international cuisine and serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Covered self parking on site (EUR 12 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15.40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,591 square feet of conference space
  • Business center
  • Meeting rooms

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Grab bar near toilet (47 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.4 per person
  • Covered self parking fee: EUR 12 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Alcala de Henares Marriott
AC Alcala Henares
AC Hotel Alcala de Henares Marriott
Hotel AC Alcala Henares
AC Hotel Alcala Henares Marriott Alcala de Henares
AC Hotel Alcala Henares Marriott
AC Alcala Henares Marriott Alcala de Henares
AC Alcala Henares Marriott
Ac Alcala Henares By Marriott
AC Hotel Alcala de Henares by Marriott Hotel
AC Hotel Alcala de Henares by Marriott Alcala de Henares
AC Hotel Alcala de Henares by Marriott Hotel Alcala de Henares

AC Hotel Alcala de Henares by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 249 reviews
Rating 8 - Good. 107 out of 249 reviews
Rating 6 - Okay. 14 out of 249 reviews
Rating 4 - Poor. 7 out of 249 reviews
Rating 2 - Terrible. 3 out of 249 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
It is a very nice hotel. However you need a car. If you are a leisure traveler looking to explore Madrid, this probably isnt the place for you. It is a nice property with a very nice breakfast buffet. The front desk staff were very helpful.
Stayed 7 nights in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

4/10 Poor

Limary

Traveled with family
Disliked: Staff & service, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Aubrey

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Bathroom design concerns
Excellent except for a design concern in that the bathroom door does not shut tight. Odors can escape. The frosted bathroom door is not appropriate for every occasion. Not all guests sharing a room are intimate couples!
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart Terry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception were awesome. Breakfast was good with a wide selection to choose from.
Stayed 7 nights in Aug 2024

10/10 Excellent

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Amenities
Excellent hospitality, excellent customer service on the front desk team.
Stayed 10 nights in Jul 2024

10/10 Excellent

Michalans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Such a great hotel, rooms are lovely, staff are super friendly and in a great location for both airport and travelling to the city. Will stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially like the front desk staff, they are always helpful and nice.
Stayed 4 nights in Dec 2023

10/10 Excellent

philip

Stayed 1 night in Aug 2023

10/10 Excellent

Francisco, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 1 night in Jul 2023

8/10 Good

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the neighborhood, the property is located about an hour from Madrid. We had a problem with our safe but was fixed on our return back to the hotel. Housekeeping did a good job. As someone who works in a hotel, the front desk should understand that foreigners need extra guidance and explanation, not look frustrated. I’m a Spanish speaker, so communication was not a problem, the attitude was.
Stayed 3 nights in Mar 2023

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Helpful staff.
Stayed 6 nights in Mar 2023

2/10 Terrible

Vida

Stayed 1 night in Nov 2022

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the property was very clean.
Stayed 5 nights in Oct 2022

10/10 Excellent

Paul

Stayed 1 night in Sep 2022

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For than the property it was the friendly and professional staff that makes this place special.
Stayed 5 nights in Jun 2022

10/10 Excellent

Stuart Terry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle service, room was clean. Bathroom was spacious.
Stayed 4 nights in Feb 2022

8/10 Good

Juan Francisco

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Nov 2021

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Stayed 1 night in Nov 2021

6/10 Okay

Paul

Business traveler
Stayed 4 nights in Oct 2021

10/10 Excellent

Andres

Stayed 1 night in Oct 2021

8/10 Good

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast, great customer service, WiFi was spotty and disconnected numerous times
Stayed 5 nights in Oct 2021

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter stay
Only two comments, otherwise excellent. There seemed to be no way of changing the room temperature, which was very hot. I think the thermostat may have been broken. We ended up sleeping with the window open. Also, the glass bathroom door. If someone uses the bathroom in the night, the bedroom is flooded from light from the bathroom, and wakes the other person up. Crazy design.
Stayed 11 nights in Mar 2021

8/10 Good

margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020