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The Westin Madrid Cuzco

4.0 star property

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Photo gallery for The Westin Madrid Cuzco

Bar (on property)
Bar (on property)
Premium bedding, memory foam beds, minibar, in-room safe
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
Paseo de la Castellana, 133, Madrid, Madrid, 28046
  • Bernabéu Stadium
    ‪8 min walk‬
  • Plaza de Castilla
    ‪9 min walk‬
  • Gran Via
    ‪7 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Corner

Premium bedding, memory foam beds, minibar, in-room safe

Suite, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Corner

Premium bedding, memory foam beds, minibar, in-room safe

Suite, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Madrid Cuzco

4-star hotel in Tetuán
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space. Housekeeping is available on request.
The Westin Madrid Cuzco offers 287 accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 7599 square feet (706 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in April 2024.

The Westin Madrid Cuzco is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Westin Madrid Cuzco has a restaurant on site.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7,599 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Renovated entire property - April 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to September 1:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day (maximum EUR 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 66 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per day (maximum EUR 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Cuzco
AC Cuzco Hotel
AC Cuzco Marriott
AC Cuzco Marriott Madrid
AC Hotel Cuzco
AC Hotel Cuzco Marriott
AC Hotel Cuzco Marriott Madrid
AC Marriott Cuzco
Hotel AC Cuzco Marriott
Hotel Cuzco AC
Ac Cuzco Hotel Madrid
Ac Cuzco Madrid
AC Hotel Cuzco by Marriott
The Westin Madrid Cuzco Hotel
The Westin Madrid Cuzco Madrid
The Westin Madrid Cuzco Hotel Madrid

The Westin Madrid Cuzco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 510 reviews
Rating 8 - Good. 188 out of 510 reviews
Rating 6 - Okay. 30 out of 510 reviews
Rating 4 - Poor. 19 out of 510 reviews
Rating 2 - Terrible. 4 out of 510 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Stayed 2 nights in Dec 2024

10/10 Excellent

Jet

Liked: Cleanliness, staff & service
Fine
Stayed 1 night in Oct 2024

10/10 Excellent

lenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Yunfei, Arcadia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to metro station. Lots of restraunants nearby.
Stayed 6 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Jul 2024

10/10 Excellent

Faisal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

JoseMaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

ALVARO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantados de la atención. Gracias
Stayed 3 nights in Nov 2023

4/10 Poor

Horacio

Stayed 11 nights in Oct 2023

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is very convenient as it's just in front of Cuzco subway station. From there, practically all of Madrid's attraction are reachable. Room are very comfortable and staff is friendly. This is a strongly recommended hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff very friendly and helpful. Great location for our trip, and loads of options for eating at night.
Stayed 5 nights in Oct 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Nichole

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2023

10/10 Excellent

ZHU-EN, JOEL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very convenient if you are looking for a place to stay near the CBD. However, i think they are a bit understaffed cos in the morning you can see at breakfast that the waiters are really busy. It would be good if they have a US Style Egg station for breakfast. Although they have different types of eggs on the menu for breaktast, I could not manage to order one for the whole week i was there.
Stayed 6 nights in May 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in good location at great price.
Stayed 1 night in Apr 2023

10/10 Excellent

Mohamed

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2023

10/10 Excellent

Mohamed

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2023

8/10 Good

Ting Ting Annie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no shampoo in my room throughout my 3 nights' stay. I know I could call housekeeping and ask for it but I think it should be the basic for the staff to check all amenities every time they cleaned the room. Nevertheless, the hotel was overall good.
Stayed 3 nights in Feb 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Ryuji

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Ran

Stayed 3 nights in Sep 2022

10/10 Excellent

Mark

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 3 nights in Sep 2022

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient for us to stay there We really have no complaints about the hotel Would stay there again
Stayed 4 nights in Jul 2022