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Anaco Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Anaco Hotel

Porch
In-room safe, desk, soundproofing, free WiFi
Lobby
Lobby sitting area
Interior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
Tres Cruces 3, Madrid, Madrid, 28013
  • Gran Via
    2 min walk
  • Plaza de Callao
    4 min walk
  • Puerta del Sol
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    28 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, soundproofing, free WiFi

Superior Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, soundproofing, free WiFi

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Double or Twin Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

In-room safe, desk, soundproofing, free WiFi

Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Anaco Hotel

3-star hotel in Madrid Centro
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and a business center. Housekeeping is not available.
Anaco Hotel offers 39 air-conditioned accommodations with safes and hair dryers. Televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 50 km and an airport shuttle (available 24 hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Anaco Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Anaco Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, German, Italian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 50 km
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 22 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Day bed

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 25 per person (one way)
  • Self parking fee: EUR 22 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Anaco Hotel
Anaco Hotel Madrid
Anaco Madrid
Hotel Anaco
Anaco Hotel Hotel
Anaco Hotel Madrid
Anaco Hotel Hotel Madrid

Anaco Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 84 out of 473 reviews" "
Rating 8 - Good. 164 out of 473 reviews" "
Rating 6 - Okay. 108 out of 473 reviews" "
Rating 4 - Poor. 64 out of 473 reviews" "
Rating 2 - Terrible. 53 out of 473 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Traveled with partner
Liked: Staff & service
Pros: super convenient location for shops, restaurants and sightseeing, decent size rooms, has a cool ‘70s retro vibe whilst still being generally well maintained and the room was sound proofed. The reception staff were friendly and helpful and made it a pleasant stay. Cons: housekeeping was hit and miss, with our room having been forgotten on two days of a one week stay and the air conditioning was broken over two whole days. We would stay again and can recommend this hotel.
Stayed 7 nights in Aug 2024

8/10 Good

LIDIA

Liked: Staff & service
Great location!
Stayed 1 night in Jul 2024

2/10 Terrible

Noelvis

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We left
Stayed 4 nights in Jun 2024

6/10 Okay

Ruth

Liked: Cleanliness
This hotel is a good buy for the price but very outdated. The location is great and staff very friendly.
Stayed 2 nights in Jun 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Rodrigo

Business traveler
Disliked: Property conditions & facilities
No hot water in the shower and they charge you what ever they want
Stayed 2 nights in May 2024

2/10 Terrible

Jemma

Stayed 3 nights in Mar 2024

10/10 Excellent

Javier

Stayed 1 night in Mar 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is around this hotel, and greeat customer service, thank you
Stayed 1 night in Feb 2024

2/10 Terrible

Saher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Ananya

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
wifi was terrible and room was very uncleam
Stayed 2 nights in Nov 2023

8/10 Good

maría

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olor a alcantarillado en los pasillos.
Stayed 1 night in Nov 2023

4/10 Poor

Antonio

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 20 nights in Sep 2023

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

VICTORIA, SANTA ANA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very professional, we arrived early morning but staff allowed us to hold our luggages. The hotel is in the center of Madrid, within walking distance of every place you want to go. I will stay again and will recommend to friends and family.
Stayed 2 nights in Jun 2023

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Very small. No A/C. Front desk did not provided with information. Very noisy neighborhood
Stayed 2 nights in Jun 2023

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are really small, but price and convenience to walk everywhere is so worth it.
Stayed 4 nights in Jun 2023

2/10 Terrible

MIREYA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel, very old , bad air conditioner, very small room , a lot of noise is heard from the street .
Stayed 2 nights in Apr 2023

4/10 Poor

Adolfo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is very good Needs maintenance
Stayed 5 nights in Apr 2023

2/10 Terrible

Omayra, Hialeah

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioner!!! Hot and uncomfortable !!
Stayed 2 nights in Apr 2023

2/10 Terrible

Kimbelly

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala experiencia en Anaco
De verdad que la experiencia no fue la mejor. El hotel tenía un fuerte olor a humedad desde que entraba, se veía que no lo limpian muchos. El recibidor los asientos tenían colillas de cigarrillo. El cuarto súper incómodo y sucio. Y el baño ni decir con manchas y mal olor.
Stayed 4 nights in Feb 2023

2/10 Terrible

CHUI MEI

Disliked: Cleanliness, amenities, property conditions & facilities
I have never given such bad comments to any hotel in my live so far. But this hotel definitely disappointed me. May be it's my mistake. I did not have time to go through other guests reviews before booking it. Hotel is in excellent location, however, all others facilities are bad. Yes, room is very old style wall paper with stains, door handle broke. I was given first to a room 11 at first, but the corridor light did not on and toilet lights are too dark, like haunted house, I travelled alone, I feel unsafe. Request to change, then got room 31. Well, it's better, but still not pleasant. Door handle is half way broke, bedside lights are not function properly untill I adjusted it to certain position the light could turn on. My second last stay was disaster, no hot water supply at 7'c - 12'c temperature for 1.5 days! Front desk staff always updated it will be fixed few hours later, but it turned out 1.5 days of the whole building guests had no hot shower in such cold weather. I wanted to cancel my last day booking but they refused refund. Even called Expedia agent to assist. Met some guests at lobby they also expressed the same, no hot shower we all felt cold! I finally caught a cold before I leave this hotel. The whole property honestly need to renovate, it is just too old and should not be classified as 3 star. Other 3 stars hotel around it are much nicer in lobby and room. Anyway, bad experience of my stay. Do not recommend to others if you have choice.
Stayed 4 nights in Feb 2023

4/10 Poor

Isam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Fer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación en el corazón de Madrid
Es una excelente opción para estar en el corazón de Madrid. En la habitación tienes aire acondicionado y calefacción, una pequeña área bastante funcional para poder trabajar. Las camas no son tan cómodas.
Stayed 3 nights in Dec 2022

6/10 Okay

Fer

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Un lugar para una visita corta
La ubicación es buena como punto estratégico las camas no son cómodas y tiene poca iluminación.
Stayed 1 night in Nov 2022