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Sercotel Togumar

3.0 star property

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Photo gallery for Sercotel Togumar

Classic Triple Room (Apartamento) | Minibar, in-room safe, desk, free WiFi
Classic Triple Room (Apartamento) | Minibar, in-room safe, desk, free WiFi
Reception
Classic Triple Room (Apartamento) | Minibar, in-room safe, desk, free WiFi
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Parking available

Explore the area

Map
Calle de Canillas, 59, Madrid, Madrid, 28002
  • Paseo de la Castellana
    ‪2 min drive‬
  • U.S. Embassy
    ‪2 min drive‬
  • Santiago Bernabéu Stadium
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Superior Room (Apartamento)

Superior Room (Apartamento) | Minibar, in-room safe, desk, free WiFi

Superior Room (Apartamento)

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room (Apartamento)

Classic Triple Room (Apartamento) | Minibar, in-room safe, desk, free WiFi

Classic Triple Room (Apartamento)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room (Apartamento)

Classic Twin Room (Apartamento) | Minibar, in-room safe, desk, free WiFi

Classic Twin Room (Apartamento)

  • Sleeps 2
  • 2 Twin Beds

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About this property

Sercotel Togumar

Hotel in Chamartín
This smoke-free hotel features self parking, dry cleaning, and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a library, and tour/ticket assistance.
Sercotel Togumar offers 75 accommodations with minibars and safes. This Madrid hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Sercotel Togumar features a library, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Madrid hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite parking is available (surcharge).

Sercotel Togumar is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 21 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 11.90 for adults and EUR 6 for children

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 6 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 15 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.90 for adults and EUR 6.00 for children
  • Self parking fee: EUR 21 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Apartamentos Togumar Apartment
Apartamentos Togumar Apartment Madrid
Apartamentos Sercotel Togumar
Hotel Sercotel Togumar Madrid
Sercotel Togumar Madrid
Sercotel Togumar
Togumar Apartments Hotel Madrid
Togumar Apartments Madrid
Sercotel Togumar Hotel Madrid

Sercotel Togumar Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 129 out of 414 reviews
Rating 8 - Good. 192 out of 414 reviews
Rating 6 - Okay. 74 out of 414 reviews
Rating 4 - Poor. 13 out of 414 reviews
Rating 2 - Terrible. 6 out of 414 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and spacious
Decent aparthotel. Quiet location. Reception staff really friendly and helpful. Nice breakfast. Bathroom is a bit old fashioned but clean and spacious. Couldn’t get the electric hob to work.
Stayed 1 night in Sep 2024

10/10 Excellent

Isabelina

Liked: Property conditions & facilities
I love the place
Stayed 1 night in Sep 2024

8/10 Good

Zeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and very friendly staff
Stayed 6 nights in Sep 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay super clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Claudia, Sugar land

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in May 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as advertised.
Stayed 1 night in May 2024

2/10 Terrible

VENKAT CHAITHANYA

Traveled with group
Disliked: Property conditions & facilities
Wi-Fi wasn’t working for most of the time. Air Conditioning was turned off and was informed that the management will provide air conditioning only during months of June and July. Couldn’t sleep during the nights due to room being hot
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexa G

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay here!!
Stayed 5 nights in Mar 2024

8/10 Good

Angel

Stayed 10 nights in Oct 2023

6/10 Okay

Andrea

Traveled with partner
Disliked: Staff & service
My room had hair everywhere
Stayed 2 nights in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and staff was super nice
Stayed 5 nights in Aug 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
travel access around Madrid Exellent
visiting family, apartment is nice and central for all transport,as we are senior citizens we are eligible for for the free yearly travel cards which is brilliant, so much better than we have in the U.K. , buses, metro coaches, all are much more frequent than back home and all have Air Conditioning.
Stayed 6 nights in Jun 2023

6/10 Okay

Kendra

Liked: Cleanliness
Disliked: Staff & service
En cuanto a limpieza, Excelente, el peor servicio al cliente de toda mi vida , el señor que me hizo el checkin la primera noche que mejor se vaya a su casa o trabaje online sin darle su cara al público, no tiene ninguna empatia con los clientes, es desagradable, autosuficiente y lo siguiente...... El hotel tiene un ruido espantoso, me pase 1 semana ahi y me entere de todos los chismes de todo mundo y me entere cuando limpiaban las habitaciones por el ruido de las mesas y camas Lo unico bonito es la limpieza y comodidad de sus camas y tbn la recepcionista Sandra muy amable y servicial Por lo demas mejor cierren el hotel...
Stayed 7 nights in May 2023

8/10 Good

Antony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

miroslav

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very high standard and I will definitely return in the future
Stayed 1 night in Nov 2019

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2021

8/10 Good

Efraín

Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

smadar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 4 nights in Nov 2019