Madrid hotel connected to a rail/subway station, steps from Puerta del Sol
This smoke-free hotel features a microwave in a common area, a refrigerator in a common area, and concierge services. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a TV in a common area are onsite. Bathrooms are shared.
Arc House Madrid offers 23 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Housekeeping is offered daily and hair dryers can be requested.
Arc House Madrid features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Madrid hotel also offers concierge services, express check-out, and a communal living room.
Arc House Madrid is a smoke-free property.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
TV in common areas
Conveniences
Limited-hour front desk
Lockers
Luggage storage
Shared microwave
Shared refrigerator
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 step to reach entrance
No elevator
Well-lit path to entrance
More
Communal living room
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
3 detached shared bathrooms
Hair dryer (on request)
More
Air conditioning
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 10 for check-in between 10:00 PM and 6:00 AM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 2
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 6:00 AM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Late check-in fee: EUR 10 for check-in between 10:00 PM and 6:00 AM
Late check-out fee: EUR 2 (subject to availability)
Towels fee: EUR 3 per person, per stay (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Arc House Madrid Hotel
Arc House Madrid Madrid
Arc House Madrid Hotel Madrid
Arc House Madrid Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.
Nefasta no dejaron quedar a mi hijo por que la reserva la había hecho yo con mi tarjeta , una auténtica vergüenza. No se donde está escrito que uno no pueda reservar un hostal a nombre de otra persona. Y por parte de hotels fatal no quisieron reintegrarnos el dinero se lavan las manos y se tiran la pelota unos a otros
El lugar súper limpio y el personal muy amable, prácticamente un hotel. El baño fue prácticamente para nosotros solos y cuantas con resguardo de equipaje incluida en tu estancia si todavía no es tiempo de hacer check-in/out.
A unos pasos de la plaza del sol, excelente ubicación
En particular me gustó la ubicación del hostel, uno debe ser bastante abierto como para establecer amistades o conocer personas. El lugar es agradable y el personal muy atento. Hay que considerar que cuando compartes habitación con otras personas debes estar dispuesto a tolerar las costumbres o por decirlo de alguna manera los defectos que otras personas puedan tener, e incluso los tuyos mismo.