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voco Madrid Retiro, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Madrid Retiro, an IHG Hotel

Exterior
Meeting facility
Suite, 1 Twin Bed | Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 Twin Bed | Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle Pez Volador 11, Madrid, Madrid, 28007
  • El Retiro Park
    15 min walk
  • WiZink Center
    18 min walk
  • Calle de Alcalá
    3 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    14 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Twin Bed

Suite, 1 Twin Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Twin Bed

  • 377 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Crowne Plaza Madrid - Centre Retiro an IHG Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (289)
The price is $285
per night
$313 total
includes taxes & fees
Dec 7 - Dec 8
Crowne Plaza Madrid - Centre Retiro an IHG Hotel

About this property

voco Madrid Retiro, an IHG Hotel

4-star hotel in Retiro
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Voco Madrid Retiro, an IHG Hotel offers 361 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Voco Madrid Retiro, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
The Garden Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Italian, Polish, Portuguese, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 22 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Garden Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Voco
Madrid Retiro
Ayre Hotel Colon
Madrid Centre Retiro

voco Madrid Retiro, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1032 reviews" "
Rating 8 - Good. 427 out of 1032 reviews" "
Rating 6 - Okay. 89 out of 1032 reviews" "
Rating 4 - Poor. 22 out of 1032 reviews" "
Rating 2 - Terrible. 13 out of 1032 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, property conditions & facilities
Good level of everything
Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Erfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, functional and contemporary. The atmosphere was superb and the staff were extremely nice! Definitely would recommend!
Stayed 7 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

daniel

Stayed 4 nights in Jun 2024

8/10 Good

John

Traveled with partner, Traveled with family
Liked: Amenities
Lovely location, facilities super modern! However, not enough places to plug in chargers, etc. and all plugs turn off when keycard removed and some are switched to lights without being identified!
Stayed 1 night in Jul 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Great conditions
Stayed 1 night in Jun 2024

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
voco Retiro is a great option to stay. Great location and amenities. My only concern was the A/C that sometimes didn’t function correctly.
Stayed 7 nights in Jun 2024

8/10 Good

Carlos

Stayed 4 nights in May 2024

8/10 Good

ESTEBAN

Liked: Cleanliness, staff & service
Nice hotel, location a bit far from the center. The staff is great, breakfast is very good.
Stayed 3 nights in May 2024

10/10 Excellent

Consuelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandra at front desk was outstanding and breakfast buffet food and staff were also outstanding!
Stayed 3 nights in May 2024

10/10 Excellent

Shih Chi

Stayed 1 night in May 2024

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

This hotel isn’t close to anything but huge apartments buildings.
Stayed 2 nights in May 2024

10/10 Excellent

Teodosio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just that it was in an area of residential buildings that were dirty not of garbage just the building being dirty not updated with new paint
Stayed 3 nights in May 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and good value. Breakfast was included and had plenty of options. Our room had a mini fridge and kettle, which were both useful to us. The toiletries were very nice.
Stayed 3 nights in May 2024

10/10 Excellent

MyLinh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good location.
Stayed 3 nights in May 2024

10/10 Excellent

Jesus Homero

Stayed 1 night in May 2024

10/10 Excellent

Karl

Stayed 2 nights in May 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, accommodating staff, clean quiet room, with good food.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family friendly hotel in Madrid.
The hotel staff is amazing starting with freddy at the front desk ready to help and give you directions and advice to stroll around Madrid. The rooms are beautiful and clean everything is very nice . Restaurant crew helpful and polite great breakfast. For a drink or a snack go to the cafeteria great crew too.
Stayed 2 nights in Mar 2024

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a very comfortable and convenient hotel. the bed was excellent and we had a wonderful sleep every night. glad they had a gym too. staff very helpful. close to transportation.
Stayed 3 nights in Mar 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with everything.
Stayed 3 nights in Mar 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Recheli

Stayed 2 nights in Jan 2024