*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.
Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).
Voco Madrid Retiro, an IHG Hotel is a smoke-free property.
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- 24-hour front desk
- Business center
- Porter/bellhop
- Meeting rooms
- Tours/ticket assistance
- Year Built - 1970
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Wheelchair accessible
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 2
- Concierge services
- Snack bar/deli
- Banquet hall
- Laundry facilities
- Vending machine
- Total number of rooms - 361
- Television in common areas
- Number of floors - 11
- Number of buildings/towers - 2
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
Room Amenities
Voco Madrid Retiro, an IHG Hotel offers 361 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
- Room service (limited hours)
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Free bottled water
- In-room safe (laptop compatible)
- Cable TV service
- Flat-panel TV
- Free WiFi
- Pillow menu
- Bathtub or shower
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Laptop-friendly workspace
- Wardrobe or closet
- Hardwood flooring in room
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
The Garden Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible lounge
- Wheelchair-accessible registration desk
- Wheelchair-accessible public washroom
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children
- Self parking fee: EUR 26 per day
- Pet fee: EUR 40 per pet, per day
- Service animals are exempt from fees
- Late check-out fee: EUR 40 (subject to availability)
- Rollaway bed fee: EUR 35.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
No cribs (infant beds) available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for EUR 35.0 per day.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of EUR 40 per pet, per day
- Service animals are welcome, and are exempt from fees
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.
Hotel Names
- Hotel Voco
- Madrid Retiro
- Ayre Hotel Colon
- Madrid Centre Retiro
Hotel Reviews
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