Along with a business center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Plaza Mayor offers 34 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. This Madrid hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Complimentary self parking is available on site.
Plaza Mayor is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business center
Accessibility
Elevator
More
1 building
5 floors
Smoke-free property
Room amenities
Bathroom
Hair dryer (on request)
Towels provided
Entertainment
TV
More
Air conditioning (climate-controlled)
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property within 24 hours of making the reservation to complete the booking process.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Mayor Plaza
Plaza Mayor Hotel
Plaza Mayor Hotel Madrid
Hotel Plaza Mayor Madrid
Hotel Plaza Mayor
Plaza Mayor Hotel
Plaza Mayor Madrid
Plaza Mayor Hotel Madrid
B B Hotel Madrid Centro Plaza Mayor
Plaza Mayor Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was in the best location of Madrid. It is central to so much and the staff was beyond helpful. The hotel room itself was very clean and adorable.
Isadora
Stayed 3 nights in Sep 2019
10/10 Excellent
Verified traveler
Oct 21, 2019
Liked: Cleanliness, staff & service
It was perfect!
Check in was cordial, breakfast snack on door was a pleasant surprise and staff was very helpful!!
Location couldn't be any better. 5 minute walk to the market for the BEST food in town. 10 minutes to palace. The only thing that could've been better is the mattress but the price was right for a location central to everything and very clean. I'd stay here again.
The hotel is in a great location, our first rooms was reall small the air Conditioner wasn’t working well, in the room was not clean that well specially the bathroom, we then asked to have us change to another room they did the bathroom is bigger the Air conditioner was still working decently and much cleaner
The Hotel Plaza Mayor is a very comfortable and reasonably priced hotel just a few steps from Plaza Mayor many of Madrid’s many downtown wonders. We will be back.
John
Stayed 2 nights in May 2019
6/10 Okay
Verified traveler
May 15, 2019
Disliked: Cleanliness
The hotel is located in the heart of the city. However the towels were dirty with hair all over the place. The room was not cleaned properly before check in.
Verified traveler
Stayed 1 night in May 2019
10/10 Excellent
Verified traveler
May 7, 2019
Liked: Cleanliness, staff & service
Great location with great staff. The room was quiet but small. The location made up for that as you walk out into the heart of Madrid
Verified traveler
Stayed 1 night in May 2019
2/10 Terrible
Pervaiz.sial
Traveled with family
May 1, 2019
Disliked: Staff & service, amenities
Customer service, I asked them for better beds because the beds in the room were not comfortable at all. Their response was, oh you booked the room. I had to cancel though I paid in advance, so I paid penalty. I booked same day with Vincci via 66, what a great hotel with wonderful customer service and great amenities for same price. Better location also.