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Barceló Emperatriz

5.0 star property

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Photo gallery for Barceló Emperatriz

Lobby
Bar (on property)
Lobby sitting area
Premium bedding, down comforters, memory foam beds, minibar
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Prado Museum
    ‪4 min drive‬
  • Royal Palace of Madrid
    ‪5 min drive‬
  • El Retiro Park
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Tranquility Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Tranquility Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down comforters, memory foam beds, minibar

Premium Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Emperatriz Premium Room

Premium bedding, down comforters, memory foam beds, minibar

Emperatriz Premium Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | Premium bedding, down comforters, memory foam beds, minibar

Premium Room, Balcony

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Family Room

Premium bedding, down comforters, memory foam beds, minibar

Grand Deluxe Family Room

  • 786 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Family Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Family Deluxe Room

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Family Room

Premium bedding, down comforters, memory foam beds, minibar

Premium Family Room

  • 700 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Emperador Premium Room

Emperador Premium Room | Premium bedding, down comforters, memory foam beds, minibar

Emperador Premium Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1822)
$377 nightly
The price is $377 total
includes taxes & fees
Barceló Torre de Madrid

About this property

Barceló Emperatriz

Hotel in Salamanca
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and 24-hour room service. Housekeeping is available on request.
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and 3 meeting rooms.

Wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Barceló Emperatriz is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurante Mutis - This restaurant serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Mutis

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (28 inches high)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 150.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Barceló Emperatriz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 820 out of 1004 reviews
Rating 8 - Good. 131 out of 1004 reviews
Rating 6 - Okay. 23 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gursimran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were well taken care by the staff. Checking in and checking out was seamless. The breakfast was delicious. We were always helped by the staff when we had a question. I have to mention the staff that was present there, Soukin, Amine, Abdullalt. F, Fatima Ezzahra. Thank you for making our stay so memorable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To Whom It May Concern, EVERYTHING was AMAZING Staff very very attentive Quality of the Room EXCELLENT
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 2 nights in Feb 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but no balcony n view of other rooms
Stayed 3 nights in Feb 2025

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Harold Alfonso Arevalo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi esposa y yo quedamos encantados del servicio de este hotel, fue muy conveniente para usar el transporte publico, muy limpio y todos muy amables, Ivan en recepción fue mas q amable el hizo que nuestra estadía fuera de lo mejor por su amabilidad. Lo único q no me gusto fue que la última noche de mi estadía quise disfrutar de una bebida en el bar pero el bartender ni siquiera nos prestó atención despues de esperar por mas de 10min sin siquiera tener la atención del bartender decidimos irnos, y lo unico q queria comprar era una botella de agua, pero por lo de mas definitivamente volveria a este hotel cuando este nuevamente en Madrid.
Stayed 3 nights in Feb 2025

10/10 Excellent

jason, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 5 nights in Oct 2024

10/10 Excellent

Vinson Humberto, Pelham Manor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!! Wonderful location!!
Stayed 6 nights in Feb 2025

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walking distance to the main shopping areas and restaurants. The staff is excellent as well the cleanliness.
Stayed 6 nights in Feb 2025

10/10 Excellent

Juan, Weston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiencia. Servicio y ubicación muy recomendable. A pasos de Serrano
Stayed 2 nights in Feb 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
We love the place
Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, staff were extremely helpful and nice. Highly recommended
Stayed 2 nights in Feb 2025

10/10 Excellent

Cassie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved location, staff, cleanliness, breakfasg and all!
Stayed 9 nights in Feb 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Podrían renovar algunos colchones
Stayed 5 nights in Feb 2025

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Location, amenities, rooms - above expectations!
Stayed 2 nights in Feb 2025

10/10 Excellent

Francis, HOUSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and gracious staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The girl who checked us in was so polite and helpful! She gets a 11/10!
Stayed 2 nights in Feb 2025

10/10 Excellent

HATIM, Orlando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and safe
Stayed 2 nights in Feb 2025

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, friendly and well located

Very quiet hotel a few steps from one of the main streets. Super friendly staff, renewed rooms… I will be glad ro return.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis, Santo Domingo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its my third stay, I find it very convenient
Stayed 4 nights in Jan 2025