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Barceló Emperatriz

5.0 star property

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Lobby
Family Suite | Premium bedding, down comforters, memory foam beds, minibar
Lobby
Lobby
Premium bedding, down comforters, memory foam beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Prado Museum
    ‪4 min drive‬
  • El Retiro Park
    ‪6 min drive‬
  • Royal Palace of Madrid
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room (Tranquility)

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room (Tranquility)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, memory foam beds, minibar

Family Suite

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room (with Extra Bed)

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down comforters, memory foam beds, minibar

Premium Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room (Emperatriz)

Premium bedding, down comforters, memory foam beds, minibar

Premium Room (Emperatriz)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | Premium bedding, down comforters, memory foam beds, minibar

Premium Room, Balcony

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Grand Deluxe)

Premium bedding, down comforters, memory foam beds, minibar

Family Room (Grand Deluxe)

  • 786 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Family Room (Deluxe)

Premium bedding, down comforters, memory foam beds, minibar

Family Room (Deluxe)

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room (Premium)

Premium bedding, down comforters, memory foam beds, minibar

Family Room (Premium)

  • 700 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Emperor)

Premium Room (Emperor) | Premium bedding, down comforters, memory foam beds, minibar

Premium Room (Emperor)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Barceló Emperatriz

Hotel in Salamanca
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and 24-hour room service. Housekeeping is available on request.
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and 3 meeting rooms.

Wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Barceló Emperatriz is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurante Mutis - This restaurant serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Mutis

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (28 inches high)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 150.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Barceló Emperatriz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 814 out of 1004 reviews
Rating 8 - Good. 143 out of 1004 reviews
Rating 6 - Okay. 23 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Doral

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Walmarie

Stayed 2 nights in Dec 2024

8/10 Good

Guido

Stayed 1 night in Dec 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Johann

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best hotel in Madrid. Superb service. I could spend hours writing accolades, from the second we walked in, to the everyday interactions with the staff, from the doormen, to the front desk staff, to the housekeepers, the Barcelo Empetatriz is EVERYTHING a 5-star hotel should strive for. Bravo!
Stayed 10 nights in Nov 2024

10/10 Excellent

JUAN, Miami

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Facility.
Stayed 3 nights in Nov 2024

10/10 Excellent

stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near transport links short walk to attractions like Prado museum, san Miguel market and the Santiago Bernabéu. Good choice of restaurants near. Good views over the city from the roof terrace Friendly staff very welcoming.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ramanjit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is perfectly located for sightseeing and train station. Staff are very polite and helpful. Breakfast for the price is amazing we filled our bellies an didnt need to eat until dinner.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joye

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was wonderful. It’s really cute and cozy, and the staff is amazing. Above and beyond helpful!
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Stayed 1 night in Nov 2024

10/10 Excellent

Ingrid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super pretty but a bit far
Stayed 3 nights in Nov 2024

2/10 Terrible

Brittini

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible Service for People of Color
The service at the hotel was extremely poor. I was often times just starred at and ignored during my entire stay. They only treated a certain demographic with respect and care. When i complained to the staff how rude they were all they did was give me a free beverage for my inconvenience. The only nice person was the bartender from Venezuela.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Dasmill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ashot

Stayed 1 night in Oct 2024

10/10 Excellent

EDUARDO

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer, Dickinson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and beautiful property.
Stayed 1 night in Nov 2024

10/10 Excellent

Alberto, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel acogedor, tranquilo, cómodo y bien mantenido.
Stayed 7 nights in Nov 2024

10/10 Excellent

Gonzalo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Clean and comfortable room. Good breakfast and lunch in the restaurant. Reception staff was extremely helpful. And we were surprised to see a little cake left in our room as it was my wife’s birthday. Great surprise!
Stayed 3 nights in Nov 2024

10/10 Excellent

Christie, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. We arrived ver early in the morning and they offered an early check in (with a charge, but still very helpful) Area is very walkable as is close to dinning and shopping
Stayed 1 night in Nov 2024