See all properties

Barceló Emperatriz

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Barceló Emperatriz

Lobby
Emperador Premium Room | 1 bedroom, premium bedding, down comforters, memory foam beds
Lobby
Lobby sitting area
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping
$284
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Prado Museum
    ‪4 min drive‬
  • Royal Palace of Madrid
    ‪5 min drive‬
  • El Retiro Park
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Tranquility Deluxe Room

1 bedroom, premium bedding, down comforters, memory foam beds

Tranquility Deluxe Room

9.4 out of 10
Exceptional
(19 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Premium Room

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Emperatriz Premium Room

Emperatriz Premium Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Emperatriz Premium Room

  • 301 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | 1 bedroom, premium bedding, down comforters, memory foam beds

Premium Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Deluxe Family Room

1 bedroom, premium bedding, down comforters, memory foam beds

Grand Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Family Deluxe Room

Family Deluxe Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Family Deluxe Room

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Family Room

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 700 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room

9.4 out of 10
Exceptional
(36 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Emperador Premium Room

Emperador Premium Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Emperador Premium Room

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

1 bedroom, premium bedding, Select Comfort beds, minibar

Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 2,117 reviews
Barceló Torre de Madrid

About this property

Barceló Emperatriz

5-star hotel in Salamanca
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and 24-hour room service. Housekeeping is available on request.
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and 3 meeting rooms.

Wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Barceló Emperatriz is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurante Mutis - This restaurant serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Mutis

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (28 inches high)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 150.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Barceló Emperatriz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 814 out of 1000 reviews
Rating 8 - Good. 132 out of 1000 reviews
Rating 6 - Okay. 24 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, room comfort
As always, exceptional. Great service, quiet
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful
Stayed 3 nights in May 2025

8/10 Good

TERESA

Stayed 5 nights in May 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para quedarse! Excelente staff
Stayed 3 nights in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precio beneficio es un muy buen hotel en Madrid
Stayed 1 night in May 2025

4/10 Poor

patrick

Disliked: Property conditions & facilities
I honestly believe that the 5 star rating is totally exaggerated. The entrance is poorly maintained, the flowers are dry and poorly maintained. The location is very nice, though. The bar area is small and limted choices.Most of the staff was kind and helpful. Ivan at the front desk was rude to my girlfriend who called from NY then he confronted me and was nasty and totally disrespectful. The manager Laura was wonderful and sympathetic ( lost my cell phone .left it inside a cab).so were Nacho, Fernando and Paula, kind and attentive. My room was very small , even though I was initially given a room with no view...in front of a wall. Upon my request, Alex gave me another room on the first Floor. However, the noise emanating from a construction job was a daily nuisance. The phone in the room did bot work, neither did the safe deposit box. The positive highlight was the complimentary breakfast that Laura offered me before my departure. The furniture in the rokm was old and cheap. Nice bathroom. Nice and practical shower features. 5 dtars??? NO WAY
Stayed 10 nights in May 2025

10/10 Excellent

Cindy R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ivan en recepción, lo máximo con sus atenciones. En chico del bar excelente también. Lo unico malo del hotel es que no cuenta con una carta de tomo service, tienes que descargar una app, si no tienes en ese momento la posibilidad, no hay servicio. Hable por teléfono y la chica que me contestó nada amable me dijo que vivíamos en un mundo digital, lo sé, pero en todos los hoteles del mundo hay un menú. Hay tanto documento en la habitación (hojas,menú de almohadas, etc) que no es posible que no haya un menú de Room service. De todo lo demás súper y excelente.
Stayed 4 nights in May 2025

4/10 Poor

JUANJO, CHICAGO

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Chae Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jean

Stayed 4 nights in May 2025

2/10 Terrible

monique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

far from being a 5 stars hotel

I was in this hotel 5 years ago and it was in better condition. Today it is old, the room is tiny, with no circulation or closet for 2 people. Very dark, the lights are not enough to illuminate the room, even if they are always on. Our room was above the hotel entrance, which means we could hear every conversation. The staff didn't even say good morning. It is far from being a 5-star hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Fabricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very helpful and responsive. location is perfect for city stroll.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many small conveniences were wonderful. And the room was extremely quiet.
Stayed 2 nights in May 2025

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed twice during our recent trip to Spain. Everything was perfect. Staff was extraordinary and the rooms were very good. Location excellent for a senior couple. I recommend it completely
Stayed 2 nights in May 2025

10/10 Excellent

luz, Fajardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s absolutely wonderful room, more than expected
Stayed 1 night in May 2025

8/10 Good

Orkun

Stayed 4 nights in May 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se dieron cuenta que pasaría mi cumpleaños con ellos, tuvieron los detalles más lindos mandando pasteles y champagne al cuarto, todo el staff fue sumamente amable durante toda la estadía, gracias Barceló!
Stayed 2 nights in May 2025

10/10 Excellent

Juan, coconut grove

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

8/10 Good

Sammy, Windsor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before. The hotel and staff is excellent. My only issue was around 6am there was major noise coming in from within the hotel. Which interrupted my sleep. Any doors that would close near my room, I would hear it clearly.. the hotel is clean and staff once again being excellent, but in terms of quietness was not the best. No noise from outside.
Stayed 1 night in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent boutique hotel close to castellana zone and shopping
Stayed 1 night in May 2025

10/10 Excellent

luis

Stayed 3 nights in May 2025

8/10 Good

Silvi

Liked: Cleanliness, staff & service, property conditions & facilities

Very

Very nice hotel in a good location, but not sure it lives up to its 5 stars - there’s not enough staff around for that. Room was on the small side and practicality had not been at the top of the list when designing it. However, everything was clean and tidy.
Stayed 3 nights in May 2025

10/10 Excellent

Michelle, Madison

Stayed 2 nights in Apr 2025