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Hotel Los Condes

3.0 star property

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Photo gallery for Hotel Los Condes

Lounge
Reception
Property entrance
Egyptian cotton sheets, premium bedding, down comforters, minibar
Daily buffet breakfast (EUR 12 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Laundry
  • 24/7 front desk
$195
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Calle Libreros,7, Madrid, Community of Madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Double or Twin Room

8.8 out of 10
Excellent
(30 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Single Room

Single Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Single Room

8.4 out of 10
Very good
(7 reviews)
  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

Egyptian cotton sheets, premium bedding, down comforters, minibar

Double Room Single Use

8.8 out of 10
Excellent
(8 reviews)
  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room

Triple Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Triple Room

8.8 out of 10
Excellent
(8 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hotel Los Condes

3-star hotel in Madrid Centro
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and 24-hour room service. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Hotel Los Condes offers 68 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 22-inch LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a library, multilingual staff, and gift shops/newsstands.

Hotel Los Condes is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Portable hoist available
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests who have booked a room with the airport transfer included must contact the nearest Aero City Airport Shuttle desk on arrival at the airport or alternatively call the hotel.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Best Western Hotel Los Condes
Best Western Hotel Los Condes Madrid
Best Western Los Condes
Best Western Los Condes Madrid
Hotel Los Condes Hotel
Hotel Los Condes Madrid
Hotel Los Condes Hotel Madrid
Best Western Hotel Los Condes

Reviews

Hotel Los Condes Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 350 out of 1002 reviews
Rating 8 - Good. 411 out of 1002 reviews
Rating 6 - Okay. 180 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

Reviews

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jun 2025

10/10 Excellent

Oswaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato fue maravilloso, el staff muy amable y nos daba recomendación.
Stayed 2 nights in Jun 2025

8/10 Good

Gabriela

Stayed 2 nights in Jun 2025

10/10 Excellent

CARLOS

Stayed 1 night in Jun 2025

8/10 Good

Romina M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2025

8/10 Good

Robin

Stayed 5 nights in May 2025

10/10 Excellent

Renu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, all that i needed for a few days in Madrid. Good location, would stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

Leonardo

Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, quiet room near the Gran Via

The hotel is well located steps from the Gran Via yet tucked into a quiet enough side street that it felt calm. My room was quite large for Madrid. New tile floors have been added to lobby and salon areas. Management seems to be upgrading common numerous areas.
Stayed 1 night in Mar 2025

10/10 Excellent

Nathalie

Stayed 6 nights in Mar 2025

10/10 Excellent

Felipe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is PERFECT. Walking distance to everything needed. The metro is right there the theaters. Mamma Mia is 1 minute away and so is Lion King and some others. The staff super nice. And from outside it feels like a medieval alley! Me encanto todo de este hotel. Volvere!
Stayed 3 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful and friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is extremely helpful and friendly
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Madrid

The hotel was in the perfect position off the main road. Perfectly located. Well insulated walls but our room had street noise. Breakfast was excellent and all staff efficient and friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jim

Stayed 3 nights in Feb 2025

10/10 Excellent

Quality

Stayed 2 nights in Oct 2024

10/10 Excellent

Odaly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Un rincón escondido a solo pasos de La Gran Vía. Muy buena localización, en un callejón sorprendentemente callado rodeado de librerías. Habitación limpia, cómoda. Baño también muy cómodo. Buen precio. Recomendado.
Stayed 2 nights in Feb 2025

8/10 Good

Nyron, Chaguanas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel prices are exorbitant in Spain, so for the price of this hotel, the property serves the purpose of accommodation with bathroom facilities. One point to note is that the elevator is extremely small and it is located off the main street, but only by mere metres. I interacted with two staff members during my 3-night stay and they were pleasant. The hotel is clean and close to food and transport options including the metro, but like many other hotels, there is only one pane of glass separating the shower from the rest of the bathroom which always gets wet when showering and this presents a serious danger for injury.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eduardo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
In the heart of Madrid Able to walk around the city center and full of shopping and dinning options
Stayed 2 nights in Jan 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

lotfi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to gran via, but overall everything was great.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, good location

Small hotel downtown, clean, staff friendly, breakfast very good. This is my second time on the hotel, and would not hesitate to stay back when visiting Madrid. Can not say anything negativt about the staying
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos muy buen tiempo. El staff bien amable, muy buena localización
Stayed 11 nights in Dec 2024

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024