This smoke-free aparthotel features tour/ticket assistance, a front-desk safe, and free WiFi in public areas. The apartment features a kitchenette with a refrigerator, along with a desk and free toiletries. Added amenities include an LCD TV.
This aparthotel offers 73 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators and cookware/dishes/utensils.
Bathrooms include shower/tub combinations. LCD televisions are featured in guestrooms. Housekeeping is offered daily and irons/ironing boards can be requested.
This aparthotel features tour/ticket assistance, a front-desk safe, and an elevator. Wireless Internet access is complimentary.
This aparthotel is a smoke-free property.
Languages
English, Spanish
Property amenities
Parking and transportation
No onsite parking available
Family friendly
Children stay free (see details)
Kitchenette
Cookware, dishware, and utensils
Refrigerator
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Free toiletries
Shower/bathtub combination
Towels provided
Entertainment
LCD TV
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
Blackout drapes
Housekeeping (daily)
Iron/ironing board on request
Limited-hour front desk
Safe at front desk
Tour and ticket assistance
Location highlights
In the city center
Near a metro station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
1 building
7 floors
73 units
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Special check-in instructions
The front desk is open daily from 2:00 PM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
Late check-out fee: EUR 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
BlueSense Madrid Génova Aparthotel
BlueSense Génova Aparthotel
BlueSense Génova
Apartments Andrómeda Madrid
Andrómeda Madrid
Boutique Urban Hotels
BlueSense Madrid Génova
Urban Madrid Genova Madrid
Boutique Urban Madrid Genova Madrid
Boutique Urban Madrid Genova Aparthotel
Boutique Urban Madrid Genova Aparthotel Madrid
Boutique Urban Madrid Genova Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 32 out of 227 reviews" "
10 - Excellent
32
Rating 8 - Good. 67 out of 227 reviews" "
8 - Good
67
Rating 6 - Okay. 52 out of 227 reviews" "
6 - Okay
52
Rating 4 - Poor. 44 out of 227 reviews" "
4 - Poor
44
Rating 2 - Terrible. 32 out of 227 reviews" "
2 - Terrible
32
7.0/10
Cleanliness
6.4/10
Staff & service
5.2/10
Amenities
5.8/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
10/10 Excellent
Marco lima
Jul 9, 2024
Liked: Cleanliness, room comfort
Marco lima
Stayed 4 nights in Jul 2024
2/10 Terrible
Alejandro
Business traveler
Feb 7, 2024
Disliked: Cleanliness, room comfort
Dont recomend this place
This is NOT a hotel, are rooms for rent with out shampoo, conditioner or soap, they have not the management to cover any necesity of the clients, any TV channel works and qhen I ask the answer are : THIS IS NOT A HOTEL.
After 10pm there is nobody in reception. They locked my door for a problem with my card and there was nobody absolutely nobody to communicate with. I had to, in the middle is the night, on my daughters birthday go on a cab to find another hotel otherwise we would have been in the street for the night. I emailed, called and nobody got back to me. Next day I went tying to talk to the manager, who did not even apologize. My medication, which I need daily was in my room. He did not offer any solution and did not seem to care. Terrible experience.
Very clean, unfortunately my room was in the first floor and it was too loud.
Verified traveler
Stayed 12 nights in Jun 2021
4/10 Poor
Daniel
Business traveler
Jan 22, 2020
Disliked: Cleanliness
Not a business hotel, very noisy!
I wanted to like this hotel as they are obviously making an effort to refurbish, however, the noise from the street, the corridor and the lifts make it very hard to sleep when you have an important meeting the next day. The beds are comfy but the rest was a disappointment!
The room was located right off the lobby. Noisy. Sparsely furnished. No available plug-ins. Very run diwn. Kitchenette was a disaster even though we had no intention of using it.
Gary
Stayed 1 night in Nov 2019
6/10 Okay
Verified traveler
Traveled with family
Sep 30, 2019
Liked: Staff & service, amenities
Good for the price range. Relatively close
To the city centre and very close to
Metro station.
Verified traveler
Stayed 1 night in Sep 2019
2/10 Terrible
Allen C.
Aug 4, 2019
Disliked: Cleanliness
HVAC
Didn’t work and too few outlets in room. Negative experience. Would not stay again no recommend to anyone
The room was better than I expected. Comfortable and relaxed
Verified traveler
Stayed 2 nights in Jun 2019
6/10 Okay
Verified traveler
May 11, 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location,but needs renovation.
This place has seen better days, it’s falling apart to be honest.
I had read previous reviews and seen pictures so knew what to expect.
Good location but really just somewhere to sleep and get a shower, rooms are clean but there’s not much a cleaner can do about holes in the floor and ceiling.
Area outside our room had loose floor tiles, huge holes in the ceiling, large brown stains ceiling to floor, rooms in need of decoration, no bath plug, no hairdryer, only one mains socket in living quarters three foot above the floor too near to the room door.However room large and clean and beds very comfy.
The air-conditioning was not working but if you open the window the noise from Almagra Str. gets in your room, so it is impossible to sleep. The staff offered us a fan but that was of little help in the hot Madrid nights. Breakfast at a cafe nearby was meager and too slow to come. Otherwise, the room was good - clean and large but don't open the window on Friday and Saturday nights, as there are two restaurants downstairs with tables on the sidewalk full of noisy customers well after midnight. The quarter is very good with a metro station very near.
The hotel was in a great location, but it could do with some love and care. I am not sure I would stay here again, but for a cheap stay it is perfectly fine
Hotel is mid refurb, can see that there is potential - some of the rooms done. Handy location in a nice area. Staff were helpful and bar downstairs nice.
Ian
Stayed 2 nights in Sep 2017
6/10 Okay
Mike, southampton
Sep 16, 2017
Liked: Room comfort
Disliked: Property conditions & facilities
Ideal location
Brilliant location at a very good price! We stayed in a recently refurbished room which was modern and comfortable! Breakfast "buffet" was included which wasn't great, included 2 slices of toast and a cup of tea/coffee! Overall would stay again if on a budget as ideal location and close to lots of restaurants and cafes/bars!
lobby was torn up. looked like a bomb had gone off
no warning about the lobby and front desk staff was not
friendly at all. room was okay, but there were cockroaches.
I didn't feel comfortable at al