This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.
Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
Chic & Basic dot features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Madrid hotel also offers a front-desk safe and an elevator.
Chic & Basic dot is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 8:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 13 for children
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
4 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
Food and drink
Minibar
More
Air conditioning
Heating
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately EUR 13 for adults and EUR 13 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid
Chic & Basic dot Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 680 out of 1000 reviews
10 - Excellent
680
Rating 8 - Good. 229 out of 1000 reviews
8 - Good
229
Rating 6 - Okay. 66 out of 1000 reviews
6 - Okay
66
Rating 4 - Poor. 13 out of 1000 reviews
4 - Poor
13
Rating 2 - Terrible. 12 out of 1000 reviews
2 - Terrible
12
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Excellent
James
Feb 21, 2026
Liked: Cleanliness, staff & service, amenities
The staff is extremely friendly and courteous and the hotel location is perfect access to explore Madrid
Clean room, friendly staff, very central location, quiet room
Etienne
Stayed 3 nights in Nov 2025
8/10 Good
NJ
Nov 19, 2025
Liked: Cleanliness, staff & service, amenities
Room clean, quiet (looking into courtyard), shower excellent. Mattress good.
Breakfast was limited of a menu though often nicely presented scrambled egg with avocado on toast especially nice) didn’t feel
like you could ask for a second coffee and was never offered.
NJ
Stayed 5 nights in Nov 2025
8/10 Good
Dashawn
Nov 18, 2025
Dashawn
Stayed 1 night in Nov 2025
8/10 Good
Catherine
Nov 17, 2025
Liked: Cleanliness
Location, quiet room, very good breakfast
Catherine
Stayed 3 nights in Nov 2025
6/10 Okay
Rajiv
Nov 13, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms under delivered when you look at the charges. Very basic facilities like hot water kettle are not provided.
Room climate control has basic limitations. The entire hotel works either in cool mode or hot mode. So even if it's not very cold, you have to suffer a hot room.
Don't recommend
The staff was incredibly helpful and accommodating. The room was very clean and surprisingly larger than I expected. The location is excellent, and I would definitely choose to stay here again.