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Complejo La Cigüeña

4.0 star property

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Quad Room for 2 adults and 2 children | Down comforters, memory foam beds, minibar, in-room safe
Down comforters, memory foam beds, minibar, in-room safe
Terrace/patio
Fountain
Breakfast, lunch, brunch served; garden views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
$106
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Ctra. Puente de Arganda a Chinchón, Km. 5, Arganda del Rey, Madrid, 28500
  • El Retiro Park
    ‪20 min drive‬
  • Parque Warner Madrid
    ‪20 min drive‬
  • Gran Via
    ‪22 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room

Down comforters, memory foam beds, minibar, in-room safe

Deluxe Double Room

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Down comforters, memory foam beds, minibar, in-room safe

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room for 3 adults

Shower, rainfall showerhead, free toiletries, hair dryer

Triple Room for 3 adults

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Triple Room for 2 adults and 1 child

Down comforters, memory foam beds, minibar, in-room safe

Triple Room for 2 adults and 1 child

  • 484 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quad Room for 4 people

Quad Room for 4 people | Down comforters, memory foam beds, minibar, in-room safe

Quad Room for 4 people

  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Quad Room for 2 adults and 2 children

Down comforters, memory foam beds, minibar, in-room safe

Quad Room for 2 adults and 2 children

7.2 out of 10
Good
(5 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Romantic Double Room

Romantic Double Room | Down comforters, memory foam beds, minibar, in-room safe

Romantic Double Room

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Complejo La Cigüeña

4-star Arganda del Rey hotel with 1 restaurants, connected to the convention center
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Complejo La Cigüeña offers 54 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Memory foam beds feature down comforters. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 465 square feet (43 square meters) include conference space. This family-friendly hotel also offers a seasonal outdoor pool, a terrace, and tour/ticket assistance. For a surcharge, an area shuttle within 400 meters is available to guests. Limited complimentary onsite parking is available on a first-come, first-served basis. The property offers extended parking privileges to guests.

Complejo La Cigüeña has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:30 AM and 11:30 AM.
Chill Out - Overlooking the garden, this tapas bar serves breakfast, brunch, and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 400 m
  • Free self parking on site
  • Extended parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 8:00 AM to 11:00 AM on weekdays and 8:30 AM to 11:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chill Out

Things to do

  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 465 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Built in 2009
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July 01 to August 31

Property is also known as

Complejo Ciguena
Complejo Ciguena Arganda del Rey
Complejo Ciguena Hotel
Complejo Ciguena Hotel Arganda del Rey
Complejo Cigüeña Hotel Arganda del Rey
Complejo Cigüeña Hotel
Complejo Cigüeña Arganda del Rey
Complejo Cigüeña
Complejo Cigüeña Resort Arganda del Rey
Complejo Cigüeña Resort
Complejo La Ciguena
Complejo La Cigüeña Hotel
Complejo La Cigüeña Arganda del Rey
Complejo La Cigüeña Hotel Arganda del Rey

Complejo La Cigüeña Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 110 out of 285 reviews
Rating 8 - Good. 107 out of 285 reviews
Rating 6 - Okay. 39 out of 285 reviews
Rating 4 - Poor. 18 out of 285 reviews
Rating 2 - Terrible. 11 out of 285 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nasrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

bathbunny

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay with birds, rabbits, etc
Stayed 2 nights in May 2025

6/10 Okay

Jorge

Traveled with family
Disliked: Property conditions & facilities
Pool was dirty with a horrible mold smell.
Stayed 4 nights in Dec 2024

8/10 Good

Alexander

Traveled with family
Liked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A rare gem. Not the kind of place I would normally stay on business, but we were on an industrial estate nearby and so chose here. The bungalows are big, comfortable and look exactly like the pictures. The campus is clean and expansive. It was winter so didn't experience the pool but it looked nice from afar. The restaurant serves close to Michelin starred cuisine. You must try the sashimi with rice. It was so good I had it twice. Highly recommended.

10/10 Excellent

kuldip

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good well kept property
Stayed 1 night in Oct 2024

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Valentina

Stayed 4 nights in Sep 2024

8/10 Good

Fereshteh, Richmond Hill

Traveled with family
Liked: Amenities, property conditions & facilities
The property is very good and stuff are polite.
Stayed 2 nights in Sep 2024

6/10 Okay

Anton, Greenwich

Traveled with family
Liked: Cleanliness, staff & service
Outdated facilities, territory between bungalows is good, but anywhere outside feels like a construction zone. Breakfast is mediocre, but dinner is alright.
Stayed 6 nights in Aug 2024

4/10 Poor

Pompilio

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Ramzi

Stayed 1 night in May 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
I love the facility out of Madrid but very relaxing, clean and quiet, I will came back , I recommend for you and your family and friends
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Liked: Property conditions & facilities

Poor value compared to last year.

This was a very disappointing stay. We stayed here in mid April 2023 and got much better value, in terms of price, in terms of the type of accommodation we were allotted and the fact that there was a beginning of the season buzz about the place, while this year the athmosphere was very lifeless and bland.
Stayed 1 night in Mar 2024

4/10 Poor

C

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Run down complex with hardly any visitors/resident

Complex is very run down. Pull had been shut for months and was green. Cabins had awful smell which didn’t leave with all the windows open.
Stayed 1 night in May 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Place in the Countryside...

Enjoyed a peaceful get away in the Countryside...
Stayed 1 night in May 2023

8/10 Good

Mike

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Potential to be excellent but poor condition

Potential to be a really lovely place to stay. The lodges are in nice gardens and are clean and spacious. Short drive from Madrid and you are in the country. Nice lake and beach. However, the site is filthy - empty water bottles strewn everywhere, litter in poinds and on paths, broken equipment everywhere. Does not give any confidence that the owners care too much. A big shame because it could be lovely with a bit of effort
Stayed 1 night in May 2023

8/10 Good

Arturo

Stayed 3 nights in Mar 2023

6/10 Okay

Carmen, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I’m presuming there are more amenities in the summer months. No bike rentals, no boat rentals. Everything was locked or boarded up. No one around. Grounds were maintained though and the self contained cottage was beautiful. Would have been great if there was in room coffee/tea facilities. Very tranquil with lots of bird life and rabbits hopping around.
Stayed 1 night in Oct 2021

4/10 Poor

emma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

2nd visit was a serious disappointment

This is the second time we have stayed here ( 4yrs apart) we were so excited to return but sadly were very disappointed. First cabin we were given had 3 pieces of broken furniture, dirty bedding and smelled like vomit. Staff were very apologetic and provided us with another cabin which had once again broken furniture that they replaced while we waited. Some were unable to be fixed and at this point I resided to the fact that our first visit was a fluke and tried to not let it ruin the holiday. Was concerned that the cabin door wouldn't lock and we didnt realise this until the next morning so with 2 kids in the room we slept with the doors unlocked. Pool lifeguard was very polite and helpful but sadly the pool has green scum lines and the pool paint is peeling off. Pool area could be lovely but sadly I didnt take one photo to show family as it was just embarrassingly grotty. Entrance area could be lovely but it isnt looked after......balls from kids ball pit all around the site....upsettingly some geese were walking around them by the lake. All in all we wont be returning and felt we seriously overpaid. Staff are lovely but the site isn't.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
peaceful and cosy ,very quiet , greenery ,excellent large swimming pool, very good breakfast and restaurant located beside the lake outside city , approx 20 minutes drive excellent fro family with children and couple who looking for spacious and quiet area
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Good location if peace and quiet is your point of travel.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean individual lodges on a well maintained site 25mins taxi ride to centre of madrid. Very quiet and nice breakfast. Sometimes a little walk to lodges though if not driving, and site a little isolated so better if have own vehicle.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were not helpful. I would not recommend. I could not come due to an Emergency and they did not help. They would not allow me to change my booking with 6 weeks notice.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The Property is on a remote area. This is an ideal property for one who want to get away from the city on a camping day. We stayed there at the beginning of May therefore, most of he amenities were not up. They have a restaurant on the property where we had dinner and it was very good..
Stayed 1 night in May 2019