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BYPILLOW Crosstown

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for BYPILLOW Crosstown

Single Room | Iron/ironing board, free WiFi, bed sheets
Superior Double Room, Terrace | Terrace/patio
Lockers
Shower, hair dryer, towels, soap
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle de Jesús y María 12, Madrid, 28012
  • Plaza de Santa Ana
    6 min walk
  • Plaza Mayor
    7 min walk
  • Plaza de España - Princesa
    7 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    25 min drive

Room options

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Superior Double Room, Terrace

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • 205 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Terrace

Double Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Double Room, Terrace

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Terrace

Family Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Family Room, Terrace

  • 205 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Economy Double Room

Economy Double Room | Iron/ironing board, free WiFi, bed sheets

Economy Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

  • 178 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

BYPILLOW Crosstown

3-star hostal in Madrid Centro
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hostal.
BYPILLOW Crosstown offers 55 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Madrid hostal provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

BYPILLOW Crosstown features an elevator. Public areas are equipped with complimentary wireless Internet access.

BYPILLOW Crosstown is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

BYPILLOW Crosstown Hostal
BYPILLOW Crosstown Madrid
Crosstown by Pillow Madrid
BYPILLOW Crosstown Hostal Madrid

BYPILLOW Crosstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 68 reviews" "
Rating 8 - Good. 16 out of 68 reviews" "
Rating 6 - Okay. 3 out of 68 reviews" "
Rating 4 - Poor. 5 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Moshe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lovely boutique hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Zachariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. They had lockers to put your belongings in case you arrive before check in. Clean and quiet as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 2 nights in Jul 2024

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
They ‘upgraded’ my room, but ended up on the Main Street, at street level so very noisy if I wanted to open the window.
Stayed 1 night in Jul 2024

10/10 Excellent

Erasmo Salinas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Lots of restaurants around!!!!
Stayed 1 night in Jun 2024

10/10 Excellent

ARUTIUNIAN

Stayed 2 nights in Jun 2024

8/10 Good

Aarzoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. 2 mins walk to the metro station. 5-10 mins walk to Sol.
Stayed 3 nights in Apr 2024

4/10 Poor

Takanori

Business traveler
Disliked: Property conditions & facilities, room comfort
I would not stay there again
I definitely left my mobile phone charger in the room and went back for it after check-out, but the reception staff did not check it with me as they were told that housekeeping had not reported it. I felt it was unkind.
Stayed 1 night in Apr 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay :)
Most amazing & welcoming stay! Highly Recommend for those who want a city break. The staff were absolutely amazing & helpful! Great locker room after checked out for luggage also :)
Stayed 6 nights in Apr 2024

10/10 Excellent

Temple

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was small for our family of 4, but it was only a one-night stay before heading home. It was a great location to walk around. The room was quiet and the beds were comfortable.
Stayed 1 night in Mar 2024

8/10 Good

Aldo

Stayed 3 nights in Mar 2024

4/10 Poor

Victor

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very noisy, especially on the weekend. The AC was not working, heater instead. It was too hot for us. The only way was opening the windows to get a fresh air. But it was extremely noisy even we are on the 5th floor. The room was tiny. Just enough to you to walk and sleep. The only good thing is the convenient and walkable to anywhere.
Stayed 4 nights in Nov 2023

10/10 Excellent

Bevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff clean facility. Good location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

Hilary

Stayed 3 nights in Sep 2023

8/10 Good

Farnoosh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. Juan at the front desk was super helpful and nice. The only thing that was not positive for us was that there was a slight off-putting smell in our room. Other than that it was very clean and walkable to almost all the spots we wanted to visit.
Stayed 3 nights in Sep 2023

8/10 Good

Esthermarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel at the center of Madrid. Clean, convenient and cozy. Recommended

8/10 Good

Mari

Stayed 2 nights in Jul 2023

4/10 Poor

CHUI MEI

Liked: Staff & service
Disliked: Cleanliness
This hotel obviously is not ready for public. For my first day check-in, still see renovation on the ground floor on the go. Staffs are polite and helpful, but room facility has not yet well installed and cleaned after renovation. Strong smell from new renovation, toilet floor is full with renovation dust. Electricity of the room flash out every 15 mins. It's in late June pretty hot in Madrid, air-con got turned off because of electricity supply flash out. Pretty annoying. I paid for no good comfort stay at all . Bed is comfortable, but still in winter blanket, with no air-con, hard to sleep in. Room design is great, but don't know why there has no small desk or table for placing stuff or eating, a bit inconvenient when you got something want to drop off. TV is new, but not yet connected. No signals. I was got tired to complain as only stay in one night. Completely bad experience. Digital door lock at my room 211 did not work well. Finally have to get a special access card from reception! Strange.
Stayed 1 night in Jun 2023

10/10 Excellent

yorgis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really satisfied with this hotel, great room, spacious and clean, outstanding crew. Very well recommended
Stayed 3 nights in Jun 2023

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024