Crowne Plaza Madrid Airport by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Madrid Airport by IHG

Exterior
Exterior
Restaurant
Restaurant
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Laundry
  • Housekeeping
$110
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022
  • Place, Aquopolis
    ‪2 min drive‬
  • Place, Plenilunio Shopping Mall
    ‪3 min drive‬
  • Place, Riyadh Air Metropolitano
    ‪6 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪6 min drive‬

Room options

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(58 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(64 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(29 reviews)
  • 377 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Double Beds

9.4 out of 10
Exceptional
(34 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Runway View)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Crowne Plaza Madrid Airport by IHG

4-star hotel in San Blas-Canillejas
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a conference center. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Crowne Plaza Madrid Airport by IHG offers 125 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. Event facilities measuring 3692 square feet (343 square meters) include a conference center. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Crowne Plaza Madrid Airport by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Crowne Plaza Madrid Airport by IHG has a restaurant on site.
Prema Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 AM at scheduled times and on request
  • Secured, covered self parking on site (EUR 18 per day)
  • Secured, covered extended parking on site (EUR 64 per week)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 13 for children
  • A restaurant

Restaurants on site

  • Prema Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference center (3,692 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 13 for children
  • Airport shuttle fee: EUR 5.00 per person
  • Airport shuttle fee per child: EUR 5.00 (up to 18 years old)
  • Covered self parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 64 per week
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Reviews

Crowne Plaza Madrid Airport by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 671 out of 1007 reviews
Rating 8 - Good. 218 out of 1007 reviews
Rating 6 - Okay. 66 out of 1007 reviews
Rating 4 - Poor. 29 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

Reviews

10/10 Excellent

FELIX

Stayed 1 night in Jul 2025

10/10 Excellent

Rhys

Stayed 1 night in Aug 2025

6/10 Okay

Paolo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
There were ants
Stayed 1 night in Aug 2025

4/10 Poor

Melissa

Stayed 1 night in Jul 2025

6/10 Okay

andres f

Traveled with family
Liked: Staff & service

In the middle of nowhere

Stayed 1 night in Jul 2025

8/10 Good

Bruno, Ann Arbor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location for a quick airport stay. The dining options ate the hotel are very good and the rooms are comfortable and spacious enough for 4 people. The only downside is the paid shuttle service which, while not very expensive, can be a hassle to book as you need to be sure that your flight arrives on time for their pick-up.
Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, excellent hotel room…
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Viviana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, worth the price, a bit difficult to move around waking
Stayed 4 nights in Jul 2025

10/10 Excellent

Karla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient to short stays
Stayed 1 night in Jul 2025

6/10 Okay

Simon

Business traveler
Disliked: Amenities
Issue with neighbouring properties being occupied by squatters. No convenient stores nearby.
Stayed 3 nights in Jul 2025

10/10 Excellent

hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Miranda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were very helpful and check in/out were quick and easy. The room had 2 twin beds and a very large bathroom. Everything was clean and good quality. The hotel itself is located in a good spot near the airport, however, it is not a convenient spot/near the downtown core. Otherwise it was a very pleasant experience! Special thanks to Marta at the front desk for all her help!
Stayed 1 night in Jul 2025

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value and Convenience Near Madrid Airport

We stayed at the Crowne Plaza at the beginning and end of our trip, and it was the perfect choice. The hotel is modern, clean, and extremely convenient if you’re flying in or out of Madrid. The service was excellent, the rooms were spotless, and the overall comfort exceeded expectations for the price. We also had dinner at the restaurant, and the food was surprisingly good — a great way to wrap up a long travel day. Highly recommended for anyone looking for quality and value near the airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Francesco, Burlington

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful!
Stayed 3 nights in Jul 2025

8/10 Good

Anderson, Kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Maybe I Like I’ll stay there on the future
Stayed 3 nights in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose I

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, yet, not up to the Crown Plaza standards. The shower door presented rust at the bottom giving an overall *** hotel look Will recommend it for an overnight stay but not longer.
Stayed 1 night in Jul 2025

8/10 Good

Ghufran

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice rooms friendly staff further away from airport than I expected
Stayed 1 night in Jul 2025

10/10 Excellent

GUILLERMO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Hayley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so lovely, particularly Patricia on reception. Room was a bit noisy but overall was a very pleasant stay
Stayed 1 night in Jul 2025

10/10 Excellent

Yorelis

Liked: Cleanliness, staff & service, property conditions & facilities
Convinient option
Stayed 1 night in Apr 2025