Di Carlo Hotels Madrid

3.0 star property

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Photo gallery for Di Carlo Hotels Madrid

Interior
Reception
In-room safe, desk, blackout drapes, iron/ironing board
Front of property
Interior entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Azucenas 5, Madrid, Madrid, 28039
  • Plaza de Castilla
    ‪10 min walk‬
  • Bernabéu Stadium
    ‪16 min walk‬
  • Plaza Mayor
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

Standard Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

Standard Twin Room

  • Sleeps 3
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Di Carlo Hotels Madrid

3-star hotel in Tetuán
This hotel features a 24-hour front desk and free WiFi in public areas.
Di Carlo Hotels Madrid offers 29 accommodations with safes and complimentary newspapers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Di Carlo Hotels Madrid features an elevator. Wireless Internet access is complimentary.

Di Carlo Hotels Madrid has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day

Important information

Optional extras

  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Di' Carlo Hotel
Di' Carlo Hotel Madrid
Di' Carlo Madrid
Di Carlo Hotels Madrid Hotel
Di Carlo Hotels Madrid Madrid
Di Carlo Hotels Madrid Hotel Madrid

Di Carlo Hotels Madrid Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 150 reviews
Rating 8 - Good. 59 out of 150 reviews
Rating 6 - Okay. 32 out of 150 reviews
Rating 4 - Poor. 18 out of 150 reviews
Rating 2 - Terrible. 14 out of 150 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Angela

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

nonus

Traveled with family
Liked: Staff & service, property conditions & facilities
Clean and semi quiet. Rooms are small. The staff were very friendly and helpful. Location is very busy. I would stay there again if I were by myself and in transit.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

daniel

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
never again , no wifi no assistance, cold remote batteries did not work one and done
Stayed 1 night in Apr 2024

4/10 Poor

67

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Tiny room, no in room facilities, very sterile and depressing (although it was clean). Lobby was tiny giving off a very bland atmosphere, and the "breakfast room" was a few cheap snacks in bags, a dirty coffee machine and a pile of "construction" in the corner. Staff we polite. But the worse of it - price was over €100/night.... max €50/night for this place. Wont go back - do not recommend.
Stayed 2 nights in May 2023

8/10 Good

Sean

Stayed 1 night in May 2023

2/10 Terrible

Riccardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Ralf

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Conveniently located, small rooms but quite clean, no conveniences, no real breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

Bogdan Ciprian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mihai....the recepcionist was a good guide and gave us a few tips for the city and helped us to check in later in night...good personnel
Stayed 2 nights in Oct 2022

2/10 Terrible

Veronica

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Since we arrived the front desk lady was lazy and unhelpful. All the hotel smelled like cigarettes and the room assigned was as well. We asked for a different room, the air conditioner didn’t work and the blankets and pillows smelled like cigarettes which makes it harder to sleep well. At around 3:00am someone inside the building starts screaming. We could hear everything from other rooms and the sound from outside the building. Me didn’t sleep at all. Next day we ask to get a refund and they only gave us back one night. We end up leaving before the last night and will never go back here and would not recommend this hotel at all. We expect them to give us a full refund since 130/night is extremely expensive for this type of hotel.
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Smokers Room :(

Clean room, but used by smokers previously, which appears to be quite normal in this hotel having read other reviews. Not pleasent, and as this a budget place, the only staff present was the receptionist, so not able to assist. Bedding was lack luster... :(
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Stayed 4 nights in Nov 2019

4/10 Poor

Roger

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Good rooms

Reception was miserable and the hallways outside the room all smelt of cigarette smoke. The room however was clean and well presented.
Stayed 2 nights in Nov 2019

8/10 Good

Anindo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

There for a conference.

Clean. Good functioning bathroom. Room very basic. Television fine and visible from the bed. No in room amenities. Very basic breakfast (muffins, biscuits in plastic packages with a coffee maker). Good reception staff, helpful. Locked entrance door, making the hotel very secure. Down a side street but very near line 1 metro, and a short 10 min walk to Plaza de Castilla for lines 10 and 1. 30 min access to Feria de Madrid, only 1 metro change. Good cafes and bakery nearby if lunch needed. 20 minute walk to Santiago Bernabeu
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was ok only very weak WiFi
Stayed 3 nights in Jun 2019

4/10 Poor

Sure, Louisiana

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was allotted a room with broken air conditioner. I waited for 2 hours to cool down my room, which never happened! When I asked for help, he said the air conditioner doesn't work well. Then he changed my room where the bed, bedsheets, and the whole room smelled of smoke. There was a cigarette butt inside the toilet. I never smoked in my life! I have requested Expedia for a non-smoking room. It was a terrible. I asked them to change to non-smoking room at the front desk but it never happened. Now I am wary of using Expedia which I have used for most of my life. There was next to no breakfast provided either (few packets of cookies and coffee, that's it!).
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close for a match

It was a good overall stay. Close to Bernabeu, nice Facilities.
Stayed 1 night in Mar 2019

2/10 Terrible

Sonia

Disliked: Staff & service, property conditions & facilities, room comfort

Not a pleasant stay

I had to book this hotel as left it too late to book somewhere for a business trip and it was the week of a major exhibition, so it was out of necessity rather than choice. It was not a pleasant stay. There are no restaurants in the area (ended up buying food from a nearby Lidl), no amenities whatsoever in the room (needed a bottle opener but there wasn’t one) no tea/coffee/kettle etc. It was clean and yet from the minute I walked in I felt the opposite. I was kept awake all night by the sounds from the neighbouring rooms. And they were very specific sounds (you’ll have to use your imagination) but the walls were so thin I was getting a level of audible detail I would rather not have had. In the morning, no hot water. So I went downstairs (can’t call reception from the room or if you can they don’t tell you how/what number to press) and the guy cape back to my room, ran the tap and agreed there was no hot water. And that was that. Seriously. I never saw him again and when I left 45 mins later after a freezing shower, it was a different man on “reception”. If you’re in a serious budget and this comes up cheap (prices were inflated the week I was in Madrid because of the event) and need a bed for the night and don’t care then fine. Otherwise avoid like the plague.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good but not great

It’s in a great location even though the front part looks kind of old, the inside of the hotel is nice, rooms are small and you can hear what’s going out in the other rooms, if they talk, if they open the shower etc that’s the only part I dislike, service was great very helpful and attentive!
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Leslie Karina

Stayed 1 night in Feb 2025

10/10 Excellent

Daichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Carlos

Stayed 1 night in Oct 2024

8/10 Good

olga

Liked: Property conditions & facilities
.
Stayed 2 nights in Nov 2024