El Viso Smart

3.5 star property

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Photo gallery for El Viso Smart

Exterior
Deluxe Apartment, 2 Bedrooms, Kitchen, City View | 2 bedrooms, down comforters, individually decorated
Deluxe Apartment, 2 Bedrooms, Kitchen, City View | Living area | Flat-screen TV, books
Deluxe Apartment, 2 Bedrooms, Kitchen, City View | Private kitchen | Fridge, dining tables
Interior entrance

Reviews

2.0 out of 10

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle Lopez de Hoyos 60, Madrid, Madrid, 28002
  • Paseo de la Castellana
    ‪8 min walk‬
  • U.S. Embassy
    ‪14 min walk‬
  • Santiago Bernabéu Stadium
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

Deluxe Apartment, 2 Bedrooms, Kitchen, City View

  • 914 sq ft
  • City view
  • Sleeps 7
  • 2 Double Beds, 1 Twin Sofa Bed and 1 Queen Sofa Bed

Similar properties

About this property

El Viso Smart

3.5-star Madrid hotel, connected to a rail/subway station in Chamartín
Along with 4 restaurants, this smoke-free hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Other amenities include 2 coffee shops/cafes, a conference center, and a business center. Housekeeping is available on request.
Guest accommodations at El Viso Smart offer irons/ironing boards and blackout drapes/curtains. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 3.5-star property offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a nightclub, multilingual staff, and laundry facilities. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle. Limited onsite parking is available on request.

El Viso Smart is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 6 AM and noon.
El Viso Smart has 4 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 20 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily self-serve breakfast available 6:00 AM to noon for a fee: EUR 9 for adults and EUR 9 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants

Things to do

  • Art gallery
  • Books
  • Designer stores
  • Nightclub
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's toys
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Dining table
  • Refrigerator

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 10 days before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from June 28 2024 to June 27 2026 (dates subject to change).

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 9 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 12.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately EUR 9 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Nearby parking fee: EUR 20 per night (66 ft away)
  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 4:00 AM
  • Housekeeping fee: EUR 50 per day
  • Crib (infant bed) fee: EUR 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property
Parking height restrictions apply

Property is also known as

El Viso Smart Apartment Madrid
El Viso Smart Apartment
El Viso Smart Madrid
El Viso Smart Hotel
El Viso Smart Madrid
El Viso Smart Hotel Madrid

El Viso Smart Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

E. Maionica, Miami, FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no comments. Terrible host. Asking for cash-payment.
Stayed 2 nights in Dec 2017