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Hotel Europa

3.0 star property

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Photo gallery for Hotel Europa

Quadruple room with Puerta del Sol views | 1 bedroom, minibar, in-room safe, desk
Breakfast, lunch, dinner served; Spanish cuisine
Front of property
Breakfast, lunch, dinner served; Spanish cuisine
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪2 min walk‬
  • Gran Via
    ‪3 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace | 1 bedroom, minibar, in-room safe, desk

Premium Single Room, Terrace

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for 2 Double connecting rooms

1 bedroom, minibar, in-room safe, desk

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace | 1 bedroom, minibar, in-room safe, desk

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Quadruple Room

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views | 1 bedroom, minibar, in-room safe, desk

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom | Hair dryer, towels

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(86 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(30 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

8.8 out of 10
Excellent
(25 reviews)
  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views | 1 bedroom, minibar, in-room safe, desk

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room

Single Room | 1 bedroom, minibar, in-room safe, desk

Single Room

9.0 out of 10
Wonderful
(26 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Similar properties

Restaurant

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
4.8 out of 5, Exceptional, (567)
$224 nightly
The price is $224 total
includes taxes & fees
B&B Madrid Centro Puerta del Sol

About this property

Hotel Europa

3-star Madrid hotel, connected to a rail/subway station in Madrid Centro
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite.
Hotel Europa offers 100 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge).

Hotel Europa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Café Europa - This café specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Henry

Traveled with family
Disliked: Staff & service, amenities
Room not ready for check in at the time specify by Hotel. We needed to wait more than an hour to get access to our room and not good customer service from the staff.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acceptable but can be better

The hotel is in a very good location and is in a beautiful building but the rooms need to be upgraded. The room is very basic. Tge bathroom is old and the beds are not comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a great location. From check in to check out the staff were great. Lovely clean room. Tasty breakfast with plenty of choice & topped up regularly.
Stayed 3 nights in Mar 2025

8/10 Good

Nataliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 6 nights in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and location!

Excellent hotel location and service. This is the place to stay in Madrid if you want to have a great time. Excellent customer service! Everyone was very friendly, I will stay here for sure everytime I come.
Stayed 3 nights in Mar 2025

6/10 Okay

Annie

Traveled with family
Liked: Cleanliness
Center
Stayed 2 nights in Mar 2025

10/10 Excellent

Cary, Clermont

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing!!! Room was comfortable and view was incredible.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Puerta del Sol

The hotel was perfectly located, rooms were very nice. The wi-fi was good. We would definitely stay there again! Also, the metro stop was right outside the hotel- perfect!
Stayed 3 nights in Mar 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Loren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Near everything.
Stayed 7 nights in Mar 2025

10/10 Excellent

OLLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

It was great. Central location and very helpful staff.
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Glorielis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The treatment from the staff alone deserves a 6 stars. They were so welcoming and escorted us to the room; helped with our bags; and even carried the bag for us to the Main Street, in order to pack them in the taxi. The room was cozy & surprisingly quiet considering it’s location. Honestly, I can’t say enough good things about it. 20/10 in my book.
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel centerily located. Walking distance to many sites and restaurants.
Stayed 2 nights in Mar 2025

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location was great but

Location was the best , i dont mind the noise in the middle of the night because you are in the centet of plaza del sol … the guy in the front is kinda snooty though when i checked in , but the other crew was nice , rooms need updating , there is a distinct smell in the bathroom , it needs more ventilation though its dated , sheets n blankets shloud also be updated
Stayed 4 nights in Jan 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. Noisy at night but probably because the hotel is centrally located.
Stayed 2 nights in Feb 2025

2/10 Terrible

Norma

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Our room was ann exterior room facing the Main Street. It was so loud all through the night. After the party goers went to bed, it was the dumpsters being picked up. Then all the setup for the outdoor restaurant to be ready for the morning breakfast opening. Then all the construction noise. Bottom line is there was never a quiet moment in the room. Also our tv didn’t work so we couldn’t watch the Real Madrid game in our room. And the most egregious and insensitive thing the hotel did is that we arrived earlier than our checkin time. They said our room was ready but we had to pay another 150 euros to be able to check in early. That is absurd and ridiculous considering the room was ready. Will NOT return to this hotel and do not recommend it to anyone. Please beware! I read the reviews about the noise and decided it might be worth the deal. It was not worth it at all! Never again. Maybe if you are guaranteed an interior room that might be better but without a guarantee, don’t chance it!
Stayed 2 nights in Feb 2025

10/10 Excellent

Emmanuel

Stayed 3 nights in Feb 2025

10/10 Excellent

Luis Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding service
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Spot, walking distance to any iconic placed at Madrid and outstanding service.
Stayed 4 nights in Feb 2025

10/10 Excellent

Aydelix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to all the main attractions , walking distance to the gran via , plaza mayor , amazing restaurants and shops , would definitely be staying here again on my next trip to Madrid. Staff very friendly and welcoming .
Stayed 4 nights in Feb 2025