Hotel Europa

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Europa

Front of property - evening/night
City view from property
Exterior
2 Double connecting rooms with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing
Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪2 min walk‬
  • Gran Via
    ‪4 min walk‬
  • Plaza Mayor
    ‪7 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

2 Double connecting rooms with Puerta del Sol views

  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Premium Double Room, Terrace

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Premium Single Room, Terrace

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

2 Double connecting rooms

  • 463 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Premium Triple Room, Terrace

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Quadruple room with Puerta del Sol views

  • 269 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Triple room with Puerta del Sol views

  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Double Room

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room with Puerta del Sol views

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Triple Room

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

Single Room with Puerta del Sol views

  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Similar properties

About this property

Hotel Europa

3-star Madrid hotel, connected to a rail/subway station in Madrid Centro
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite.
Hotel Europa offers 100 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge).

Hotel Europa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Café Europa - This café specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 65 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Camille, Kissimmee

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent will stay again
Stayed 4 nights in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent sevice
Stayed 9 nights in Nov 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 4 nights in Dec 2024

8/10 Good

Pat

Stayed 3 nights in Nov 2024

10/10 Excellent

Giovanna, Totowa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to mostly everything and our room was so quite being on the opposite side of Puerto del Sol. The staff super nice! Would definitely stay here again:)
Stayed 2 nights in Nov 2024

8/10 Good

MADELINE VICTORIA HERNANDEZ

Traveled with family
Liked: Amenities
No incluye desayuno para el precio.
Stayed 7 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Nov 2024

8/10 Good

Armando

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice.
Stayed 6 nights in Nov 2024

10/10 Excellent

Livia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fascinada con este hotel muchísimas gracias por la atencion y amabilidad de todos sus trabajadores ,muy centrico todo volvere nuevamente gracias
Stayed 4 nights in Nov 2024

10/10 Excellent

Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experiences
Stayed 7 nights in Nov 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service
Rooms in need of updating but clean. No amenities except 2 bottles of water the first night. Excellent location. Friendly and helpful staff.
Stayed 3 nights in Nov 2024

6/10 Okay

ying

Traveled with group
Disliked: Property conditions & facilities
The property is in a convenient location to walk to shops/restaurants. The staff are friendly However, the room is in the 60s and the free WiFi did not work in the room(only in the lobby). The sound insulation is minimal so you will hear the sound from other rooms as well as from the window.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ovidio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL GOOD!
Stayed 4 nights in Nov 2024

10/10 Excellent

Yobana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2024
The best location ever!! Staff superrr friendly!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosen Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location close to Plaza del Sol, Plaza Mayor, Mercado de San Miguel, etc. You can walk everywhere or take the metro, which right in Plaza del Sol. Very clean and quiet hotel. Check-in wasn't until 2pm, so I had to come back. They did hold my bags, which made it convenient to shop in the meantime. Bathroom was modern with rainfall shower. Bed wasn't very comfortable, but it was fine for me.
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Never order from the restaurant. The food is for pig
Stayed 1 night in Nov 2024

10/10 Excellent

Indra

Traveled with family
Liked: Amenities
Excellent!!!! Super clean. Nice views. Super nice people. Love it.
Stayed 6 nights in Nov 2024

8/10 Good

Germain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, comfortable and clean room, awesome location.
Stayed 2 nights in Nov 2024

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Great great location and nice hotel ! Basic but nice!! Location location location !! If you travel during Christmas time , the best Christmas tree in Madrid in Puerta del Sol!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel with helpful and welcoming staff!
Stayed 8 nights in Nov 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The center location of this hotel was perfect, few feet from the metro, the only thing I couldn’t sleep it’s in the plaza center so people are out very late! I think the staff overwhelmed with work! Few times I had to walk away from asking about things need it! Bits it’s clean and the room are spacious!
Stayed 3 nights in Nov 2024

10/10 Excellent

Enmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Maria Teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Diego, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right at Puerta del Sol, probably the busiest area in Madrid. Hotel and staff are great. Lots of places to eat and you can walk to most turist points. Metro is right there too. The only issue is if you want to sleep at night. It is very loud past midnight, sometimes until 130am with illegal live performers and loud speakers. Bring ear plugs if you are planning on sleeping. I stayed 5 nights and 4 were like that.
Stayed 5 nights in Nov 2024