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Eurostars i-Hotel

4.0 star property

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Photo gallery for Eurostars i-Hotel

Front of property
Minibar, in-room safe, desk, soundproofing
Meeting facility
Lobby
Eco-friendly toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry
  • Parking available

Explore the area

Map
Calle Virgilio, 4, Pozuelo de Alarcon, Madrid, 28223
  • Ciudad de la Imagen
    ‪1 min walk‬
  • Hospital Quiron Madrid
    ‪18 min walk‬
  • Casa de Campo
    ‪7 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪32 min drive‬

Room options

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

  • 646 sq ft
  • Sleeps 2
  • 2 King Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room (2 Adults and 1 Child)

Minibar, in-room safe, desk, soundproofing

Triple Room (2 Adults and 1 Child)

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

Junior Suite (Family)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Standard Double Room Single Use

  • 237 sq ft
  • Sleeps 1
  • 2 Twin Beds

Similar properties

Exterior

Exe Pozuelo

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (254)
The price is $94
per night
$104 total
includes taxes & fees
Mar 3 - Mar 4
Exe Pozuelo

About this property

Eurostars i-Hotel

4-star Pozuelo de Alarcon hotel close to Madrid Zoo Aquarium
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Eurostars i-Hotel offers 112 air-conditioned accommodations with minibars and laptop-compatible safes. 27-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 11840 square feet (1100 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Eurostars i-Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Onsite venue - This restaurant serves lunch only. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 11 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (11,840 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between March 17 and May 31.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Self parking fee: EUR 11 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Eurostars I-Hotel
Eurostars I-Hotel Hotel
Eurostars I-Hotel Hotel Pozuelo de Alarcon
Eurostars I-Hotel Pozuelo de Alarcon
I-Hotel Eurostars
Eurostars I Hotel
Eurostars I-Hotel Hotel
Eurostars I-Hotel Pozuelo de Alarcon
Eurostars I-Hotel Hotel Pozuelo de Alarcon

Eurostars i-Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 158 out of 386 reviews
Rating 8 - Good. 169 out of 386 reviews
Rating 6 - Okay. 34 out of 386 reviews
Rating 4 - Poor. 16 out of 386 reviews
Rating 2 - Terrible. 9 out of 386 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Amaya, Keller

Stayed 3 nights in Sep 2024

2/10 Terrible

Amaya, Keller

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is ok but needs renovation outside and the carpets inside. Irene and Inez on the front desk were very friendly but my bad review is for the hotel. I had a reservation and my flight was cancelled I contacted them to explain my situation from the beginning and proved them my flight was really cancelled. I had to make a new reservation and in the end I stayed 2 days and the hotel charged me double each day and I was completely ignored abut doing a return or part of the return. I try many times to explain them and the answer was always no and nothing to do. I won’t recommend this place to anyone who is traveling because if you have any kind of issue and can’t make it on time you will be charged with no refunds.
Stayed 3 nights in Sep 2024

2/10 Terrible

Maria Olivia

Stayed 2 nights in Aug 2024

8/10 Good

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 9 nights in Sep 2024

8/10 Good

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 9 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Good value
Stayed 2 nights in Aug 2024

10/10 Excellent

Ester

Stayed 2 nights in Jul 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walk to the public transportation & some restaurants nearby.
Stayed 2 nights in Jun 2024

2/10 Terrible

Jack

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It came with spiders in bedding
Stayed 1 night in Jun 2024

6/10 Okay

Fredrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and comfortable room
Stayed 3 nights in Apr 2024

8/10 Good

Nicolae

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Great for business trips
The hotel is located in a business park and was very close to where we had to work. Staff is friendly, rooms are comfortable but outside the building looks run down. Flaking paint etc. but inside is ok. Breakfast was excellent. Is not far from the airport and a 15 euros taxi to Playa España. Or there is an underground station 5 minutes away to go into Madrid center
Stayed 1 night in Mar 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The third bed was much harder than the others but the staff was very nice!
Stayed 1 night in Feb 2024

8/10 Good

Jose

Stayed 1 night in Feb 2024

8/10 Good

Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is not good for the travelers to Madrid. Too far from the city.
Stayed 1 night in Nov 2023

10/10 Excellent

Mouna, austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean hotel
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Staff & service
Clean and functional room. Excellent staff. Nice local cafe.
Stayed 2 nights in Oct 2023

8/10 Good

Marco

Stayed 1 night in Sep 2023

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The rooms were clean and tidy. Breakfast was ok, nothing special though. Rooms don't have air conditioning, so the only way to keep cool at night is to open the window, which lets in mosquitoes. I would stay there again, but would bring insect repellent.
Stayed 7 nights in Oct 2022

6/10 Okay

Philip

Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eurostars I
Fantastic hotel - very unusual building (in a good way). Clean, tidy and handy for driving to/from. Only minor issue was room was a little cold.
Stayed 1 night in Mar 2022

8/10 Good

Pier

Business traveler
Liked: Staff & service, room comfort
Comfortable but...
Comfortable Hotel but it needs a lot of maintainance and also could improve its cleanliness
Stayed 1 night in Jan 2022

8/10 Good

Gema

Stayed 1 night in Nov 2021