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Eurostars Madrid Congress

4.0 star property

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Photo gallery for Eurostars Madrid Congress

Front of property
Exterior
Bar (on property)
Premium bedding, memory foam beds, minibar, in-room safe
Suite | Premium bedding, memory foam beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
Avenida de Barajas, 22, Alcobendas, Madrid, 28108
  • Escuela Universitaria Real Madrid Universidad Europea
    ‪5 min walk‬
  • Plaza Norte 2 Commercial Centre
    ‪15 min walk‬
  • Centro Comercial La Vega
    ‪18 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪9 min drive‬

Room options

View all photos for Triple Room

Premium bedding, memory foam beds, minibar, in-room safe

Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room

Premium bedding, memory foam beds, minibar, in-room safe

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Premium bedding, memory foam beds, minibar, in-room safe

Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Twin Room (with Sofa Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room

Premium bedding, memory foam beds, minibar, in-room safe

Double or Twin Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, memory foam beds, minibar, in-room safe

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Superior Single Room

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

Exterior

Hampton by Hilton Alcobendas Madrid

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, (414)
The price is $112
per night
$123 total
includes taxes & fees
Mar 3 - Mar 4
Hampton by Hilton Alcobendas Madrid

About this property

Eurostars Madrid Congress

4-star hotel in Arroyo de la Vega
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and self parking. Housekeeping is available on request.
Eurostars Madrid Congress offers 145 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Memory foam beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 13993 square feet (1300 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Eurostars Madrid Congress is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Rest and Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 17.60 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rest and Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,993 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 33.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 17.60 per night
  • Rollaway bed fee: EUR 33.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Madrid Norte
Rafaelhoteles Madrid Norte
Rafaelhoteles Madrid Norte Alcobendas
Rafaelhoteles Madrid Norte Hotel
Rafaelhoteles Madrid Norte Hotel Alcobendas
Eurostars Madrid Congress Hotel Alcobendas
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress Hotel Alcobendas

Eurostars Madrid Congress Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 183 out of 360 reviews
Rating 8 - Good. 132 out of 360 reviews
Rating 6 - Okay. 26 out of 360 reviews
Rating 4 - Poor. 12 out of 360 reviews
Rating 2 - Terrible. 7 out of 360 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Elmarie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Well received during my business trip to Spain, was missing a coffee station in my room and arrived late all restaurants where closed
Stayed 5 nights in Oct 2024

8/10 Good

Jan

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

PATTY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for flight out of airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria del carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Rubenia

Traveled with family
Liked: Cleanliness, property conditions & facilities
I was not centric and not close enough to the airport. There was no restaurant available on site, so it was not the most convenient place to stay for me.
Stayed 1 night in Sep 2024

10/10 Excellent

eric

Stayed 2 nights in Aug 2024

10/10 Excellent

Blasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Abrahan Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel, New York

Traveled with partner
Liked: Staff & service, amenities
Clean hotel, friendly staff. One minus, not hot water for coffee or tea.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
All is good in this hotel!!!
Stayed 1 night in Jul 2024

8/10 Good

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was clean nice and comfortable. I wish they told you that on Sundays restaurants and room service is not available.
Stayed 2 nights in Jul 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kirk, Lafayette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were very nice - clean and comfortable. I liked how the rooms were set up so you could clearly see out the big windows from the bed. Close to the airport and there are a number of restaurants within walking distance.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quite comfortable and quiet.
Stayed 1 night in Jun 2024

4/10 Poor

Kristian

Disliked: Cleanliness, staff & service
Bad customer service
Stayed 1 night in May 2024

10/10 Excellent

Maritza, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Gordon

Liked: Cleanliness

6/10 Okay

F. Javier

Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Milka

Liked: Cleanliness
Not friendly enough.
Stayed 2 nights in Oct 2023

8/10 Good

Nick

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I liked the bathroom, it had everything one needs. The dinner restaurant is average for the money, but the breakfast was excellent. Although asking for 5 euro breakfast when one pays $280 a night is bit confusing. Parking is 16 euro a day.
Stayed 2 nights in Oct 2023

10/10 Excellent

Julio, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023

6/10 Okay

Christos

Stayed 1 night in Sep 2023

4/10 Poor

Brooke

Stayed 2 nights in Sep 2023