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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property

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Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Property grounds
Property preview
Rooftop terrace
Couples treatment rooms, Turkish bath, body treatments, Thai massages
Premium bedding, minibar, in-room safe, desk

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
$384
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Royal Palace of Madrid
    ‪5 min walk‬
  • Place, Prado Museum
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • Sleeps 2

View all photos for Family Supreme Room

Premium bedding, minibar, in-room safe, desk

Family Supreme Room

  • Sleeps 3

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

  • Sleeps 2

View all photos for Royal Suite Red Level

Lobby

Royal Suite Red Level

  • Sleeps 2

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

9.8 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room

Premier Room | Premium bedding, minibar, in-room safe, desk

Premier Room

9.6 out of 10
Exceptional
(27 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

9.4 out of 10
Exceptional
(16 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Supreme Room Red Level

Premium bedding, minibar, in-room safe, desk

Supreme Room Red Level

9.8 out of 10
Exceptional
(8 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Red Level, Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Master Suite Red Level

Master Suite Red Level | Living area | 49-inch LED TV with satellite channels, TV, pay movies

Master Suite Red Level

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Velazquez Penthouse Suite Red Level

Velazquez Penthouse Suite Red Level | Premium bedding, minibar, in-room safe, desk

Velazquez Penthouse Suite Red Level

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Margarita Presidential Suite Red Level

Terrace/patio

Margarita Presidential Suite Red Level

  • 1399 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Royal Suite

Premium bedding, minibar, in-room safe, desk

The Royal Suite

  • 2152 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Supreme Room

Supreme Room | Premium bedding, minibar, in-room safe, desk

Supreme Room

10.0 out of 10
Exceptional
(9 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite, Terrace

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Supreme Room Red Level (2 adults+ 2 children)

Premium bedding, minibar, in-room safe, desk

Supreme Room Red Level (2 adults+ 2 children)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium King Room

Premium bedding, minibar, in-room safe, desk

Premium King Room

  • Sleeps 2

View all photos for Supreme King Room

Premium bedding, minibar, in-room safe, desk

Supreme King Room

  • Sleeps 2

View all photos for Supreme Twin Room

Premium bedding, minibar, in-room safe, desk

Supreme Twin Room

  • Sleeps 2

View all photos for Deluxe Red Level Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Red Level Twin Room

  • Sleeps 2

View all photos for Junior King Suite Red Level

Premium bedding, minibar, in-room safe, desk

Junior King Suite Red Level

  • Sleeps 2

View all photos for Junior Twin Suite Red Level

Premium bedding, minibar, in-room safe, desk

Junior Twin Suite Red Level

  • Sleeps 2

View all photos for One Bedroom King Suite Red Level

Premium bedding, minibar, in-room safe, desk

One Bedroom King Suite Red Level

  • Sleeps 2

View all photos for One Bedroom Twin Suite Red Level

Premium bedding, minibar, in-room safe, desk

One Bedroom Twin Suite Red Level

  • Sleeps 2

View all photos for One Bedroom Master Twin Suite Red Level

Living area | 49-inch LED TV with satellite channels, TV, pay movies

One Bedroom Master Twin Suite Red Level

  • Sleeps 2

View all photos for Presidential Penthouse Twin Suite Red Level

Premium bedding, minibar, in-room safe, desk

Presidential Penthouse Twin Suite Red Level

  • Sleeps 2

View all photos for Family Room (3+1)

Premium bedding, minibar, in-room safe, desk

Family Room (3+1)

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Red Level)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Red Level)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Red Level, Suite, 3 Bedrooms

Red Level, Suite, 3 Bedrooms | Premium bedding, minibar, in-room safe, desk

Red Level, Suite, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

View all photos for Suite, 2 Bedrooms (Red Level, 4+1)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Red Level, 4+1)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 4 Twin Beds

View all photos for Deluxe Red Level Room

Lobby

Deluxe Red Level Room

  • Sleeps 2

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Two Bedroom Suite

  • Sleeps 6

View all photos for Three Bedroom Suite Red Level

Premium bedding, minibar, in-room safe, desk

Three Bedroom Suite Red Level

  • Sleeps 8

View all photos for Junior Suite Red Level

Lobby

Junior Suite Red Level

  • Sleeps 3

View all photos for One Bedroom Suite Red Level

Lobby

One Bedroom Suite Red Level

  • Sleeps 2

View all photos for Junior King Suite With Terrace Red Level

Premium bedding, minibar, in-room safe, desk

Junior King Suite With Terrace Red Level

  • Sleeps 2

View all photos for Classic Queen Room

Premium bedding, minibar, in-room safe, desk

Classic Queen Room

  • Sleeps 2

View all photos for One Bedroom Master King Suite Red Level

Premium bedding, minibar, in-room safe, desk

One Bedroom Master King Suite Red Level

  • Sleeps 2

View all photos for Presidential Penthouse Suite Red Level

Premium bedding, minibar, in-room safe, desk

Presidential Penthouse Suite Red Level

  • Sleeps 2

View all photos for Supreme Room

Premium bedding, minibar, in-room safe, desk

Supreme Room

  • Sleeps 3

View all photos for One Bedroom Master Suite Red Level

Lobby

One Bedroom Master Suite Red Level

  • Sleeps 2

View all photos for Junior Suite With Terrace Red Level

Lobby

Junior Suite With Terrace Red Level

  • Sleeps 3

View all photos for Penthouse Suite Red Level

Premium bedding, minibar, in-room safe, desk

Penthouse Suite Red Level

  • Sleeps 2

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About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Hotel in Madrid Centro
This smoke-free hotel features 2 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a steam room are onsite.
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 179 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Palacio de los Duques Gran Meliá - The Leading Hotels of the World features a health club and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers a seasonal outdoor pool, a rooftop terrace, and a library. Onsite parking is available (surcharge), along with a car charging station.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Jardín de los Duques - Overlooking the garden, this restaurant specializes in Spanish cuisine and serves brunch and dinner.
Los Duques Grand Café - Onsite bar. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 35 per night)
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 42 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Jardín de los Duques
  • Los Duques Grand Café

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1851
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 80 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 722 out of 836 reviews
Rating 8 - Good. 83 out of 836 reviews
Rating 6 - Okay. 20 out of 836 reviews
Rating 4 - Poor. 7 out of 836 reviews
Rating 2 - Terrible. 4 out of 836 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spectacular. Instead 5 star, it should be rated. 10 star. The staff was unbelievable, courteous outstanding service to the customer
Stayed 2 nights in Jul 2025

10/10 Excellent

Edgar, La Entrada

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio al cliente, muy amables
Stayed 3 nights in Jul 2025

10/10 Excellent

samir

Stayed 6 nights in Jul 2025

10/10 Excellent

lindsay

Stayed 4 nights in Jul 2025

10/10 Excellent

Manny, Mississauga

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service , clean hotel and an amazing spa
Stayed 2 nights in Jun 2025

10/10 Excellent

Stella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property excellent customer service especially the staff!
Stayed 5 nights in Jul 2025

10/10 Excellent

Deepankar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms and service. Breakfast spread was fabulous as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Adrian

Stayed 3 nights in Jun 2025

10/10 Excellent

Anoosh

Stayed 4 nights in Jun 2025

10/10 Excellent

Priscille

Stayed 4 nights in Jun 2025

10/10 Excellent

Pedro

Stayed 5 nights in Jun 2025

8/10 Good

Andrew, Edmonds

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 4 nights in May 2025

10/10 Excellent

Shahab

Stayed 4 nights in Jun 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The terrace in the room was great!
Stayed 4 nights in Jun 2025

10/10 Excellent

Irasema, Miami

Traveled with family
Liked: Amenities, property conditions & facilities
Everything in this property is magical and beautiful since the beginning the staff has the ability to make you feel like you’re special!! We highly recommend this option for anyone
Stayed 6 nights in May 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid

Nice hotel , great location and a lovely garden to sit out in with a cigar
Stayed 9 nights in May 2025

10/10 Excellent

Pedro, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, service and wonderful people, ready to serve you.
Stayed 3 nights in May 2025

10/10 Excellent

Tara

Stayed 2 nights in May 2025

10/10 Excellent

Craig Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel did not disappoint, from champagne on arrival, stunning red deluxe room, rooftop pool with views down to the palace all topped of with service second to none Would not hesitate to return or recommend 👌
Rooftop Jacuzzi
Rooftop bar
Garden entrance
Indoor lobby area
Stayed 5 nights in May 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great service and location
Stayed 8 nights in Mar 2025

10/10 Excellent

pavneet singh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel and excellent staff
Stayed 1 night in May 2025

10/10 Excellent

Jose, santa rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REALLY NICE
Stayed 4 nights in Dec 2024

10/10 Excellent

Andres, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay & highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our time at this hotel. Would definitely return. It was a shame the pool wasn’t open as the weather was fantastic.
Stayed 6 nights in Apr 2025