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H10 Puerta de Alcalá

4.0 star property

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Photo gallery for H10 Puerta de Alcalá

Classic Room, Terrace | Terrace/patio
Seasonal outdoor pool
Front of property
Down comforters, minibar, in-room safe, individually furnished
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Alcala, 66, Madrid, Madrid, 28009
  • WiZink Center
    ‪11 min walk‬
  • Gran Via
    ‪19 min walk‬
  • El Retiro Park
    ‪20 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Terrace, City View

Deluxe Room, Terrace, City View | Down comforters, minibar, in-room safe, individually furnished

Deluxe Room, Terrace, City View

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Essential Double

Down comforters, minibar, in-room safe, individually furnished

Essential Double

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 Twin Bed

View all photos for Essential Single

Down comforters, minibar, in-room safe, individually furnished

Essential Single

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Room, Terrace

Classic Room, Terrace | Down comforters, minibar, in-room safe, individually furnished

Classic Room, Terrace

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Down comforters, minibar, in-room safe, individually furnished

Superior Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room

Classic Room | Down comforters, minibar, in-room safe, individually furnished

Classic Room

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room

Free toiletries, hair dryer, towels

Classic Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for City Room, City View

Down comforters, minibar, in-room safe, individually furnished

City Room, City View

  • City view
  • 215 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for City Room, City View

Down comforters, minibar, in-room safe, individually furnished

City Room, City View

  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

H10 Puerta de Alcalá

4-star hotel in Salamanca
A restaurant, a bar/lounge, and a poolside bar are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
H10 Puerta de Alcalá offers 138 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This eco-certified hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff.

H10 Puerta de Alcalá is a smoke-free property.

A complimentary manager's reception is offered each day.
H10 Puerta de Alcalá has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

H10 Puerta de Alcalá Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1004 reviews
Rating 8 - Good. 227 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y buenas habitaciones
Stayed 2 nights in Feb 2025

8/10 Good

DIEGO

Stayed 2 nights in Feb 2025

10/10 Excellent

JOSE LUIS PIMENTEL

All good!
Stayed 7 nights in Feb 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Manuel Munoz, Amsterdam

Stayed 2 nights in Feb 2025

10/10 Excellent

Andres

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Reinier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 4 nights in Dec 2024

10/10 Excellent

Diego

Stayed 3 nights in Jan 2025

6/10 Okay

Laura

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
La ubicación es excelente y el servicio muy bueno, pero las habitaciones están un poco deterioradas y son muyyyy pequeñas. Las almohadas no son cómodas y el aire de mi habitación casi no enfrió.
Stayed 1 night in Jan 2025

10/10 Excellent

cirly, new York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

6/10 Okay

Jovanna, Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb. The hotel breakfast was good. The bed very comfortable, shower was great. The only thing that ruined our stay was our last night due to our neighbors wild night at their room. At about 5:00 am we were woken up to a ramping noise that didn’t let us sleep for about an hour. We called front desk to tell them what was happening , they said they would take care of it, but nothing happened. Such a disappointment, we were still settling in from the jet lag since we were their only 2 nights. They need to have security and be more aware of these things.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good access to restaurant and bars

Very comfy bed, and always a well staffed reception, staff were attentive and friendly
Stayed 3 nights in Jan 2025

8/10 Good

Elias, Guatemala

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent work from all the staff, really impressed by the work of the staff. From all the hotel areas. The hotel is very nice and the location is great. Some stuff of the hotel needs fixing but everything else was just fine!
Stayed 8 nights in Jan 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jorge attended us great, he was very welcoming and everything about our stay was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Freddy, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff, the rooms was very clean smells very good, you can walked everywhere because is very centric, the rooftop is amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Silvana, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel in a great location!
Stayed 2 nights in Jan 2025

8/10 Good

Lorena Arias de

Traveled with family
Me gusts mucho la amabilidad del personal,, esta bastante bien el hotel.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room wasn't ready when I get there, and it was 4 o'clock.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

8/10 Good

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good breakfast. Staff is excellent and very servicing. I recommend this hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

JOSE FIDEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ! We will stay again ! Superb value for Money !
Stayed 7 nights in Dec 2024

10/10 Excellent

MIRTHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024