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H10 Puerta de Alcalá

4.0 star property

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Photo gallery for H10 Puerta de Alcalá

Double Room, Terrace | Terrace/patio
Seasonal outdoor pool
Room | Down comforters, minibar, in-room safe, individually furnished
Down comforters, minibar, in-room safe, individually furnished
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Alcala, 66, Madrid, Madrid, 28009
  • Calle de Alcalá
    ‪1 min walk‬
  • Puerta de Alcalá
    ‪9 min walk‬
  • WiZink Center
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View | Down comforters, minibar, in-room safe, individually furnished

Deluxe Double Room, Terrace, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Essential Double

Down comforters, minibar, in-room safe, individually furnished

Essential Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room, 1 Queen Bed with Sofa bed, Air conditioning (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Deluxe Quadruple Room, 1 Queen Bed with Sofa bed, Air conditioning (2 adults + 1 child)

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Twin Bed

View all photos for Essential Single

Down comforters, minibar, in-room safe, individually furnished

Essential Single

  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Terrace

Double Room, Terrace | Down comforters, minibar, in-room safe, individually furnished

Double Room, Terrace

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Down comforters, minibar, in-room safe, individually furnished

Superior Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use

Double Room Single Use | Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Free toiletries, hair dryer, towels

Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use, City View

Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use, City View

  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, City View

Down comforters, minibar, in-room safe, individually furnished

Double Room, City View

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

H10 Puerta de Alcalá

4-star hotel in Salamanca
A restaurant, a bar/lounge, and a poolside bar are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
H10 Puerta de Alcalá offers 138 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This eco-certified hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff.

H10 Puerta de Alcalá is a smoke-free property.

A complimentary manager's reception is offered each day.
H10 Puerta de Alcalá has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

H10 Puerta de Alcalá Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Stayed 1 night in Oct 2024

8/10 Good

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Stayed 1 night in Jul 2024

10/10 Excellent

Rolando

Liked: Staff & service, property conditions & facilities
Excellent proprrty in an excellent location
Stayed 1 night in Oct 2024

2/10 Terrible

sara i

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stilling cleaning service
Very disappointed, because I left something in my room and they said didn’t find it, so that is that there stilling, and nothing worse than that
Stayed 3 nights in Oct 2024

10/10 Excellent

Orlando

Stayed 1 night in Oct 2024

10/10 Excellent

Maria Fernanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in this hotel, very new and well located, staff was greeat amd it also jas parking
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, nice stay, good price
We only stayed one night while in transit. However, there's great dining options, 5th Ave style shopping, and Retiro Park within short walks in the neighborhood. There are two grocery stores down the street - one Whole Foods type quality and the other a more common Kroger/Ralphs variety store. We took our coffee and yogurt on the hotels rooftop and watched the sun rise on our only morning there. Beautiful views of the city.
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
excellent all around property and experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Oct 2024

10/10 Excellent

sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención en recepción
Stayed 1 night in Oct 2024

10/10 Excellent

Joel, Litte Ferry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location for shopping, dining and quick access to the airport.
Stayed 1 night in Oct 2024

8/10 Good

Denise, DANBURY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar was amazing!! Staff very helpful and accommodating. We loved the view! The breakfast was plentiful and very tasty. The location is excellent and very walkable. Close to the Metro, the Hop on/Hop off Bus, a beautiful park and a number of very good restaurants. We were careful but always felt safe. Our room was very small. Just the basics for sure. Housekeeping did a very nice job.
Stayed 4 nights in Oct 2024

10/10 Excellent

annie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pequeña estadía en Madrid
La atención a la llegada fue rápida y efectiva. Los agentes del counter te pueden orientar en cualquier tipo de tema relacionados como Tiendas, teatro, tablados, etc. El cuarto súper bien arreglado las camas deliciosas, muy buenas almohadas.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Luisa, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Roxanne

Stayed 1 night in Aug 2024

10/10 Excellent

Michel

Stayed 1 night in Sep 2024

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel and the staff very friendly and helpful… and spoke English. The bar upstairs has the most amazing view over the city & the food was very good… nice menu! The rooms very clean and comfortable and cleaned well each day. A stones throw from the Retiro park which is lovely for a morning stroll. Would highly recommend staying in this hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Carolina, Miami Beach

Liked: Amenities
Excelent ubicacion
Stayed 1 night in Sep 2024

6/10 Okay

Laura

Traveled with family
Liked: Staff & service, amenities
Las habitaciones son muy pequeñas. No me gustaron las almohadas y las habitaciones estan un poco deterioradas. Hacia mucho calor y creo que las camas tienen algun tipo de cubre colchon que calienta. Pase las noches con mucho calor.
Stayed 1 night in Aug 2024