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H10 Puerta de Alcalá 4* Sup

4.0 star property

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Photo gallery for H10 Puerta de Alcalá 4* Sup

Classic Room, Terrace | Terrace/patio
Down comforters, minibar, in-room safe, individually furnished
Front of property
Seasonal outdoor pool
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
$157
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Alcala, 66, Madrid, Madrid, 28009
  • Place, Calle de Alcalá
    ‪1 min walk‬
  • Place, Paseo de la Castellana
    ‪6 min walk‬
  • Place, Puerta de Alcalá
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Classic Room

Deep soaking tub, rainfall showerhead, free toiletries, hair dryer

Classic Room

9.2 out of 10
Wonderful
(47 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room | Down comforters, minibar, in-room safe, individually furnished

Classic Room

7.8 out of 10
Good
(7 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for City Room, City View

Down comforters, minibar, in-room safe, individually furnished

City Room, City View

9.6 out of 10
Exceptional
(40 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for City Room, City View

Down comforters, minibar, in-room safe, individually furnished

City Room, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Down comforters, minibar, in-room safe, individually furnished

Superior Room

9.2 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room, Terrace

Classic Room, Terrace | Down comforters, minibar, in-room safe, individually furnished

Classic Room, Terrace

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 Twin Bed

View all photos for Essential Single

Down comforters, minibar, in-room safe, individually furnished

Essential Single

7.6 out of 10
Good
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Essential Double

Down comforters, minibar, in-room safe, individually furnished

Essential Double

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Terrace, City View

Deluxe Room, Terrace, City View | Down comforters, minibar, in-room safe, individually furnished

Deluxe Room, Terrace, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

Deluxe Room

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds

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About this property

H10 Puerta de Alcalá 4* Sup

4-star hotel in Salamanca
A restaurant, a bar/lounge, and a poolside bar are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
H10 Puerta de Alcalá 4* Sup offers 138 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. 42-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This Madrid hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff.

H10 Puerta de Alcalá 4* Sup is a smoke-free property.

A complimentary manager's reception is offered each day.
H10 Puerta de Alcalá 4* Sup has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Reviews

H10 Puerta de Alcalá 4* Sup Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 718 out of 1013 reviews
Rating 8 - Good. 218 out of 1013 reviews
Rating 6 - Okay. 47 out of 1013 reviews
Rating 4 - Poor. 14 out of 1013 reviews
Rating 2 - Terrible. 16 out of 1013 reviews

Reviews

10/10 Excellent

Ariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sukbinder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Chase

Stayed 2 nights in Aug 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well worth the 5*. My daughter and I are extremely happy of the location, since we walked everywhere including downtown!! Shopping area is A1, and we ate at some amazing restaurants as we didn't want to venture off too far away after having walked pretty much all day. Thanks again for everything!!!
Stayed 3 nights in Aug 2025

2/10 Terrible

adriana

Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, wonderful amenities.. A perfect place.
Stayed 1 night in Aug 2025

10/10 Excellent

Brunno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Yekta

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

adolfo

Stayed 2 nights in Jul 2025

10/10 Excellent

jean, valencia

Stayed 2 nights in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and good value

Hotel has great location. Pool is a tub. Food was great at the roof bar with exceptional view. We also went for late night drinks there. Staff was courteous and professional.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tyler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice!
Stayed 1 night in Jul 2025

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gustavo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area of Madrid
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.
Stayed 1 night in Jul 2025

8/10 Good

Amelia

Traveled with family
The night my daughter stayed with us , The room was too small for three!!!! I know that it stated a suite but we were too uncomfortable. The room was great though ! The people in the front desk were wonderful and very helpful! The breakfast was delicious and the rooftop bar was very good!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay...and staff is super friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

JUAN SEBASTIAN

Stayed 1 night in Jul 2025

10/10 Excellent

Fabiana, Sao Paulo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooftop view, very central and fair price.
Stayed 5 nights in Jun 2025

10/10 Excellent

Paulina

Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

JUAN SEBASTIAN

Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Nathan Mark

Stayed 1 night in May 2025

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.
Stayed 2 nights in Jun 2025