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Hampton by Hilton Alcobendas Madrid

3.5 star property

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Photo gallery for Hampton by Hilton Alcobendas Madrid

View from room
Meeting facility
Bar (on property)
Free daily self-serve breakfast
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
$88
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Avenida de Fernando Alonso 4, Alcobendas, 28108
  • Place, Escuela Universitaria Real Madrid Universidad Europea
    ‪2 min walk‬
  • Place, Plaza Norte 2 Commercial Centre
    ‪11 min walk‬
  • Place, Centro Comercial La Vega
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, individually furnished, desk

Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, individually furnished, desk

Family Room, 1 Queen Bed with Sofa bed

9.8 out of 10
Exceptional
(33 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Twin Beds

Minibar, in-room safe, individually furnished, desk

Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Queen Room With Sofa Bed

  • Sleeps 3

King Room

  • Sleeps 2

Queen Room-Accessible

  • Sleeps 2

Twin Room

  • Sleeps 2

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About this property

Hampton by Hilton Alcobendas Madrid

3.5-star Alcobendas hotel, connected to a shopping center in Arroyo de la Vega
Along with a fitness center, this hotel has a bar/lounge and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hampton by Hilton Alcobendas Madrid offers 138 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 49-inch LCD televisions come with digital channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hampton by Hilton Alcobendas Madrid features a fitness center and a seasonal outdoor pool. The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This Art Deco hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available. A total renovation of this property was completed in December 2019.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered self parking on site (EUR 12.95 per day)
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1,076 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - December 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Outdoor parking spaces are provided on a first-come, first-served basis. Additional indoor parking is available for a surcharge.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night, plus a deposit of EUR 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 12.95 per day
  • Pet deposit: EUR 150 per stay
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 14 to September 14
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton by Hilton Alcobendas Madrid Hotel
Hampton by Hilton Alcobendas Madrid Alcobendas
Hampton by Hilton Alcobendas Madrid Hotel Alcobendas

Hampton by Hilton Alcobendas Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 395 out of 543 reviews
Rating 8 - Good. 108 out of 543 reviews
Rating 6 - Okay. 23 out of 543 reviews
Rating 4 - Poor. 11 out of 543 reviews
Rating 2 - Terrible. 6 out of 543 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and had good natural lighting in the lobby. The rooms looked new and clean, plus I loved how bright the lights were in the bathroom. I hate whenever a bathroom is too dim, but this hotel had nice lighting everywhere. The breakfast was good and varied. The only downside is that ubers from this location to other places was a bit expensive
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for extra pillows on both nights staying there and received none. On the second night we told reception we didn’t receive a pillow and was told he couldn’t leave reception because he was by himself. Reception didn’t write anything down after saying there was no record of requesting the pillow the previous day. Guess what no pillow received on second day. Poor service from reception probably due to manning the bar as well.
Stayed 3 nights in Aug 2025

2/10 Terrible

Felipe

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old in need of renovation. No tvs in bedrooms. No air conditioning in one of the bedrooms. They did not clean our apartment. When we complained the third time they only changed towels and left a broom and dust pan for us to clean ourselves. No towels in pool area. Staff told me this is not a hotel so not to expect the same service, but they call it Ramada hotel and suites.
Stayed 3 nights in Aug 2025

10/10 Excellent

Georgina Elvia Zunico

Stayed 3 nights in Aug 2025

10/10 Excellent

Karla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, new and very comfortable with nice, uplifting decor. The free breakfast was great but also they had a very good menu for dinner when we arrive after a long day of sightseeing. The dining area is also nicely decorated with a good atmosphere. The location is 20-30 minutes form the city and its attractions using ride apps and we did not find that to be an issue. It was a nice place to stay and we enjoyed our time there.
Stayed 1 night in Aug 2025

10/10 Excellent

Jesal

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff at the reception desk and so accommodating !!! This hotel should be super proud for having such an amazing team!!!
Stayed 1 night in Aug 2025

8/10 Good

Susan

Stayed 4 nights in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service best hotel in Madrid.
Stayed 4 nights in Aug 2025

10/10 Excellent

Masoud

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Joao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Simple clean accessible and nice area
Stayed 1 night in Jul 2025

10/10 Excellent

Eriberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Had a lovely stay, one off our rooms was ready early so we could enjoy the pool, staff were very helpful The only thing I would expect is a changing room to use when you use the pool after checkout before our flight. Thankfully we were offered a late checkout for free
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Stayed 3 nights in Jun 2025

8/10 Good

Moises

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk friendly ,hotel are in good condition ,room was very clean Easy to visit Madrid
Stayed 1 night in Jun 2025

8/10 Good

Moises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personall at the hotel very friendly they was very helpful giving me information about what to do in the area we stay .
Stayed 1 night in Jun 2025

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 9 nights in Jun 2025

10/10 Excellent

hiruy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Josef, Bartlesville

Stayed 2 nights in Jun 2025

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexis

Liked: Cleanliness, property conditions & facilities
The location
Stayed 1 night in Jun 2025

8/10 Good

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Edwin, Guaynabo

Traveled with family
Liked: Cleanliness, property conditions & facilities
About 20-25 minutes from central Madrid, property was very clean, great breakfast and has a shopping mall a big outlets nearby. Stayed with 2 of my kids in May and it was perfect as we did rent a car. Would stay again.
Stayed 8 nights in May 2025