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Hard Rock Hotel Madrid

4.5 star property

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite | Down comforters, minibar, in-room safe, desk
Creator video
Reception
Rooftop terrace
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Gym
$182
includes taxes & fees
Jan 6 - Jan 7, 2026

Explore the area

View in a map
Ronda de Atocha 17, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Classic King Room

Down comforters, minibar, in-room safe, desk

Classic King Room

  • Sleeps 2

View all photos for Deluxe King Room with Garden View

Down comforters, minibar, in-room safe, desk

Deluxe King Room with Garden View

  • Sleeps 2

View all photos for Gold Suite with Terrace

Down comforters, minibar, in-room safe, desk

Gold Suite with Terrace

  • Sleeps 2

Silver Suite

  • Sleeps 4

View all photos for Rock Star Suite

Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • Sleeps 2

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(156 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | Down comforters, minibar, in-room safe, desk

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

Rock Star Suite | Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

Down comforters, minibar, in-room safe, desk

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(65 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | Down comforters, minibar, in-room safe, desk

Deluxe Room (Family)

9.2 out of 10
Wonderful
(11 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Down comforters, minibar, in-room safe, desk

Superior Twin Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

9.4 out of 10
Exceptional
(19 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, Mobility Accessible

Classic Room, Mobility Accessible | Down comforters, minibar, in-room safe, desk

Classic Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room With City View

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior King Room With City View

Down comforters, minibar, in-room safe, desk

Superior King Room With City View

  • Sleeps 2

View all photos for Family Deluxe

Down comforters, minibar, in-room safe, desk

Family Deluxe

  • Sleeps 3

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2

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About this property

Hard Rock Hotel Madrid

4.5-star Madrid hotel, connected to a rail/subway station in Arganzuela
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace, and a seasonal outdoor pool.
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hard Rock Hotel Madrid features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands.

Hard Rock Hotel Madrid is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1794 out of 2411 reviews
Rating 8 - Good. 418 out of 2411 reviews
Rating 6 - Okay. 131 out of 2411 reviews
Rating 4 - Poor. 44 out of 2411 reviews
Rating 2 - Terrible. 24 out of 2411 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel- fab breakfast and a pool and garden area to relax in. The hotel is on a busy main road however and it was noisy, making sleeping difficult. I had requested a quiet room, but didn’t get one.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to everything and everyone was very kind!
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniela

Stayed 3 nights in Sep 2025

8/10 Good

Catriona E

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice very trendy hotel. In an extremely good location. Service a bit slow in the bar, but that was Madrid generally.
Stayed 3 nights in Sep 2025

6/10 Okay

Farrah

Stayed 3 nights in Sep 2025

10/10 Excellent

Marco Houman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More or less things were good however I wish you could have add couple of Bothell of water for free on daily basis versus paying 10 Euro to purchase a Bothell. As far as breakfast buffet foods are not organized and ready to serve but instead you need to order and wait to get your food. This morning took them 20 minutes to make our omelet ready.
Stayed 2 nights in Sep 2025

8/10 Good

Luis Angel Ayub

Liked: Cleanliness, staff & service, property conditions & facilities
This is not reallly VIP
Stayed 9 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Yoany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty
Stayed 5 nights in Sep 2025

10/10 Excellent

Georgia Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel, everything you need for a long weekend. Good location.
Stayed 5 nights in Sep 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean hotel. Problem with air conditioning. Had to switch rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marianne

Stayed 1 night in Sep 2025

10/10 Excellent

Nuran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Very friendly and helpful. The hotel is very clean and has great amenities. It's right across from the Reina museum and walking distance to other attractions. Breakfast buffet was delightful. Highly recommend this hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid Stay

Stayed as a couple for 5 nights. On checking in we were asked if we wanted to upgrade for extra space and breakfast, this felt over the top when we just wanted to get to our room and not be sold to. Room had issues; toilet not flushing properly and room was cold as the aircon could not be reduced to a less powerful output. Alternative was to turn off aircon which made room uncomfortable. Other facilities were good, pool, rooftop bar and a 10% discount was applied to some drinks.
Stayed 5 nights in Aug 2025

10/10 Excellent

Sushanto

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff service was great. Check in staff very friendly. Hotel decor was stylish and trendy. Clean rooms. Security staff could chill down a bit.
Stayed 3 nights in Aug 2025

10/10 Excellent

Josef Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Très bien, mais peut faire mieux.

Hotel moderne et confortable. Très bon accueil alors que le personnel a souligné notre anniversaire avec une délicate attention. Lit et literie haut de gamme. Il est trèes décevant par contre qu'en fournissant des capsules de café chaque matin, il soit à ce point difficile d'obtenir deux petits cups de lait supplémentaires de 10 ml. Il a fallu insister alors qu'on nous répondait que c'était la politique, et recommencer le lendemain. Dans un hôtel 4 étoiles, ce genre de demandes tellement insignifiantes en terme de coût ne devraient même pas être discutées. Au moment du départ, l'arrogance du garçon lorsque nous lui avons souligné ce problème n'a pas arrangé les choses. Dommage.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff . Food at the restaurant was very good
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City scenes

Great hotel, service was amazing. Rooftop bar was a highlight.
Stayed 3 nights in Aug 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good location next to public transport & shops. Outdoor pool area was nice but small with only a few sun loungers. Only downside was the hotel itself was very noisy at night which didn’t go off until after midnight sometimes later on.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Aug 2025

10/10 Excellent

Vivien Zafer

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was absolutely wonderful and friendly and so attentive. We had a great experience. Thank you.
Stayed 4 nights in Aug 2025