*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Madrid hotel also offers multilingual staff, tour/ticket assistance, and concierge services.
Hotel Serrano is a smoke-free property.
- Safe-deposit box at front desk
- Distance from property (ft) 656
- Luggage storage
- Wheelchair accessible – no
- Distance from property (meters) 200
- Elevator
- Breakfast available (surcharge)
- Number of bars/lounges - 1
- Concierge services
- 24-hour front desk
- Laundry facilities
- Tours/ticket assistance
- Year Built - 1969
- Total number of rooms - 34
- Number of floors - 6
- Dry cleaning/laundry service
- Free WiFi
- Number of buildings/towers - 1
- Babysitting or childcare (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Babysitting or childcare (surcharge)
Room Amenities
Hotel Serrano offers 34 accommodations with safes and complimentary newspapers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Phone
- Private bathroom
- Hair dryer
- In-room safe
- In-room climate control (air conditioning)
- Soundproofed rooms
- Bidet
- HDTV
- Free WiFi
- LCD TV
- Bathtub or shower
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Laptop-friendly workspace
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately EUR 16.5 for adults and EUR 7.50 for children
- Nearby parking fee: EUR 30 per day (656 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Hotel Names
- Hotel Serrano Madrid
- Serrano Madrid
- Hotel Serrano Silken Madrid
- Hotel Serrano Silken
- Serrano Silken Madrid
- Serrano Silken
- Hotel Serrano Managed by Silken
Hotel Reviews
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