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Hotel Aida

3.0 star property

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Photo gallery for Hotel Aida

Reception
Front of property
Superior Double Room | In-room safe, desk, laptop workspace, blackout drapes
Restaurant
Superior Double Room | Bathroom | Free toiletries, hair dryer, bidet, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Avenida de la Constitucion, 167, Torrejón de Ardoz, Madrid, 28850
  • Parque Europa
    ‪4 min drive‬
  • Oasiz Shopping Center
    ‪8 min drive‬
  • Riyadh Air Metropolitano
    ‪14 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel Aida

3-star Torrejón de Ardoz hotel connected to a shopping center, close to Parque Europa
This smoke-free hotel features 2 restaurants, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services.
Hotel Aida offers 68 accommodations with safes and hair dryers. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, and complimentary toiletries.

This Torrejón de Ardoz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 5 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hotel Aida is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Restaurante Don José - Onsite restaurant.
Bevivo Restaurante - Onsite restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Covered self parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 8.95 for adults and EUR 8.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bevivo Restaurante
  • Restaurante Don José

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8.95 for adults and EUR 8.95 for children
  • Covered self parking fee: EUR 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Aida Torrejon de Ardoz
Hotel Aida Torrejon de Ardoz
Hotel Aida Hotel
Hotel Aida Torrejón de Ardoz
Hotel Aida Hotel Torrejón de Ardoz

Hotel Aida Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 91 out of 195 reviews
Rating 8 - Good. 64 out of 195 reviews
Rating 6 - Okay. 27 out of 195 reviews
Rating 4 - Poor. 8 out of 195 reviews
Rating 2 - Terrible. 5 out of 195 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ying

Business traveler
Disliked: Cleanliness, staff & service, amenities
I arrived arrive at 8:30, taxi driver not happy to take me, even airport taxi instructor asked him several times, then I show him Aida hotel address, he get lost, drive in wrong direction , I told him we will ask hotel for reasonable normal price to him, front counter lady talked with driver in Spanish for a while asked me to give drive 40 euro, Expedia said it is only 5 miles , and I show her Uber show same time only 14-16 euro, but the staff insisted 40 euro is reasonable, I am not mad with tired taxi driver, and I do not care about extra 20 euro, but why staff lied to me for a hotel near airport need cost 40 euro? Then round trip cost 80 euro make airport hotel got no meaning, I strongly suggested not choose this hotel , but regular chained hotel.
Stayed 1 night in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and breakfast
Stayed 1 night in Nov 2024

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was another good experience. Thank you.
Stayed 2 nights in Oct 2024

6/10 Okay

Barbara

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
This is an older hotel, renovated. The room was bigger than expected and clean. The staff was great. There are a few fast food places close by. Taxi to the airport € 30
Stayed 1 night in Oct 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean beautiful and comfortable. I love everything about this hotel. Stay here.
Stayed 1 night in Oct 2024

6/10 Okay

Yong

Disliked: Cleanliness
The hotel offers nothing, even not waters, despite a big and relatively nice entry hall. Caution: Finding dinner would be challenging before 8pm.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emma Y

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Efrata

Excellent
Stayed 1 night in Sep 2024

6/10 Okay

Annette

Liked: Cleanliness, property conditions & facilities, room comfort
Caution Allergy sufferers
Very close to the airport. The cleaning crew sprays something that is horrible for allergy or asthma sufferers. I had a terrible time there, luckily we stayed one night.
Stayed 1 night in Jun 2024

10/10 Excellent

FADI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night and everything worked well. Close to many restaurants and grocery shops
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, amenities
The room was fine, but there was no air conditioning available this day because of maintenance, and no fan was provided. We had to sleep with the windows open, but still was not cool enough, besides bugs and trees in full bloom right outside that caused a lot of allergy issues. I'm sure this hotel is normally fine, it seems nice. But this was a scheduled maintenance, and we were not told when we checked in that no A/C would be available. They should not have accepted reservations for this day. There was no alternative solution or compensation offered. I was not happy with this stay.
Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Stayed 1 night in May 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gustavo, West Valley City

Stayed 1 night in Oct 2023

8/10 Good

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay en route from Lisbon to Barcelona
A clean pet friendly and easily accessible hotel for an overnight stay. Comfortable beds, clean, modern bathrooms
Stayed 1 night in Jun 2022

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, close to our rental car drop off and the airport. Close to fast food for a late night snack.
Stayed 1 night in Jan 2018

8/10 Good

Lucy , preston

Liked: Cleanliness, staff & service, room comfort
Great hotel enjoyed the stay
Lovely hotel in a good location , the only thing missing was a swimming pool. All the staff very friendly and the room had good size bed and everything I needed. I would recommend it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price you pay!!
I had a pleasant stay here at Hotel Aida. I was in town for a wedding and decided to stay at this hotel since it was close to the venue of the wedding. The way you see it in photos, is the way it will be in person. The staff is kind and friendly. PS, it is a English friendly hotel, so you do not have to speak Spanish fluently, lol. My stay was great overall. The only thing I wish was different was the sizes and space of the room. Your typical standard European size rooms that make anyone feel like a giant. Everything else, including the breakfast, which you pay 7 euros for, every time you go in, was good. I will definitely stay here again if ever I'm visiting town.

6/10 Okay

Franklin, London

Average 3-star hotel
This holder is quite far from the airport and taxi costs about 30 EUR one way which was a surprised and round trip cost me 63 EUR on top of the hotel rate. Might make sense to take a hotel by the airport. The hotel was clean and the breakfast buffet was just ok. Room was what to expect from a 3 star hotel and staff was friendly and spoke English

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
a good experience, the staff is very helpful and the service is great

4/10 Poor

Richard, Toronto

Disliked: Property conditions & facilities, room comfort
I wouldn't return!
I was given a room at the end of the hall. Seemed to be beyond the reach if wifi. The desk clerk seemed to deny that was a problem. I finally gave up and asked for a room change. This was done willingly however the new room had no heat and it was a cold night. The clerk did supply an electric heater. I found the hotel far from everywhere but that is my fault for mischoosing.