See all properties

Hôtel Casón del Tormes by HappyCulture

3.0 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hôtel Casón del Tormes by HappyCulture

Lobby sitting area
Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi
Property entrance
Reception
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Calle Del Rio, 7, Madrid, Community of Madrid, 28013
  • Plaza de España - Princesa
    ‪1 min walk‬
  • Gran Via
    ‪2 min walk‬
  • Lope de Vega Theatre
    ‪4 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪33 min drive‬

Room options

Similar properties

Front of property

Sercotel Gran Hotel Conde Duque

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (845)
The price is $97
per night
$106 total
includes taxes & fees
Feb 16 - Feb 17
Sercotel Gran Hotel Conde Duque

About this property

Hôtel Casón del Tormes by HappyCulture

3-star hotel in Madrid Centro
2 bars/lounges, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hôtel Casón del Tormes by HappyCulture offers 63 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access. This Madrid hotel also offers a library, an arcade/game room, and multilingual staff. Onsite parking is available (surcharge).

Hôtel Casón del Tormes by HappyCulture is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 25 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • 2 bars/lounges
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Self parking fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Cason Del Tormes Madrid
Casón Tormes
Casón Tormes Madrid
Hotel Casón Tormes
Hotel Casón Tormes Madrid
Hotel Tormes

Hôtel Casón del Tormes by HappyCulture Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 920 reviews" "
Rating 8 - Good. 394 out of 920 reviews" "
Rating 6 - Okay. 88 out of 920 reviews" "
Rating 4 - Poor. 32 out of 920 reviews" "
Rating 2 - Terrible. 5 out of 920 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

JULIO

Stayed 1 night in Sep 2024

8/10 Good

KIRIAKOS, Laval

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why the price charged was a little higher than the price I saw on Expedia site
Stayed 3 nights in Jun 2024

10/10 Excellent

Annalisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfetta: comoda, vicino alla gran via, store per lo shopping e market vicino. Ambiente riservato, cura nei dettagli. Staff preparato e gentilissimo, ci hanno addirittura consegnato la nostra camera con anticipo, cosa non banale! Consigliatissimo
Stayed 1 night in Aug 2024

8/10 Good

Wanderson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 👌
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. Staff was friendly, professional, and willing to help and suggest places to visit. Rooms are basic but it is what you can expect for the price. Halls carpets should be changed
Stayed 3 nights in Aug 2024

8/10 Good

Anna, Laval

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
My only complaint would be the Air conditioning, it was tapped at 19 and it would have been OK but it never got to 19 in the room. It got very very warm and was hard to sleep especially with it being 37 outside.
Stayed 2 nights in Aug 2024

6/10 Okay

Karlos

Traveled with family
Liked: Cleanliness
I may choose a different hotel next time.
This hotel was set back about 20 years I bet. The hotel had physical metal keys for the doors, which was a surprise. I had to carry around this giant plastic block that was attached to the key throughout the day. The elevators had the normal operating door and the exterior door, and the bathroom was set back a ways. The hair dryer was attached to the wall, easily 20 years old. It had duct tape on it to help the wires from fraying out. For our entire trip, we were most disappointed in this one.
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna, Altadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite big, especially compared to comparable lodging we stayed in during our trip to Spain. Air conditioning worked great, always cold water, sparkling water and coffee available in lobby. Lobby was cute and good sized. There was a bar on the premises, but it never appeared to be open - I think you had to ask the front desk for service if you wanted bar service. Breakfast was average but reliable. Good coffee! Would absolutely stay here again!
Stayed 5 nights in Jul 2024

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very loud street noise. Garbage cans located outside our window and garbage trucks come in the middle of the night. You could hear noise from nearby rooms and the street.
Stayed 4 nights in Jun 2024

4/10 Poor

DARSHAN

Traveled with family
Disliked: Amenities, property conditions & facilities
There are a lot of options close to this place with better facilities, rooms are much smaller than what you think and the noise level is disturbing if you are looking for a good night sleep. Parking does not come included and it is 25 per night, you are better of using the public parking garage of which there are many optons
Stayed 2 nights in Jun 2024

10/10 Excellent

Napoleon

Liked: Amenities
The employees in special Antonio, great service, very good breakfast and very clean room
Stayed 3 nights in Apr 2024

10/10 Excellent

Francis, Dublin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Hotel Casón del Tormes. It is in a very central location and close to transport links. We paid in advance for a superior room and the room was very spacious and comfortable. The buffet breakfast was of good quality and had a good range of options including fresh fruit. There was a filtered water machine and a coffee machine (both free) in the lovely hotel lobby. We only stayed 2 nights, but we would have loved to stay for longer.
Stayed 2 nights in Apr 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located conveniently near a metro station and right by the Gran Via. The main lobby is pleasant. They have complimentary coffee, tea and water (both flat and sparkling). We had some issues with our check in that were not the fault of reception but this seemed to distract the employee who checked us in. Because of this, he didn't tell us anything about the property. We had to continually come and ask about wifi, complimentary services, breakfast, etc. The rooms are okay, certainly nothing special. They were clean and included the essentials. All in all, it was a good option for our overnight stay in Madrid.
Stayed 1 night in Mar 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Very clean, and very quiet. We enjoy the stay.
Stayed 1 night in Mar 2024

8/10 Good

Randal, Elkhart

Traveled with partner
Great location to explore Madrid center
Stayed 1 night in Mar 2024

10/10 Excellent

Roberto, Garibaldi Highlands

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked well
Stayed 1 night in Mar 2024

8/10 Good

Eduardo

Liked: Staff & service, room comfort
Good size room!
Good location, Spacious room. Free water service. Hallway carpet is a little bit old... but other than that the room was very comfortable and clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Great hotel with very helpful staff, central perfect location and wonderful price. The hotel has everything you need, plus there is always water coffee tea and pastry in the lobby. We would totally recommend it.
Stayed 3 nights in Feb 2024

10/10 Excellent

Delyth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff really helpfull, breakfast was also great. Only 2miniutes walk from the main shopping street. Will definitely stay there again
Stayed 3 nights in Jan 2024

10/10 Excellent

MAHMOUD JAMAL MAHMOUD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities
Really peaceful and convenient hotel to stay. Very close to all shopping areas! Staff were very friendly. I would definitely come back!
Stayed 7 nights in Dec 2023

8/10 Good

Masood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 1 night in Oct 2023

4/10 Poor

Lauren

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Jeffrey

Business traveler
Room a bit dated but reasonably clean and comfortable. Common areas (corridor carpets, etc) on the dirty side. Location good but overpriced. Not much warmth from staff. Meh experience for $385/night.
Stayed 1 night in Sep 2023