Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite. Housekeeping is not available.
Hotel Cisneros offers 42 accommodations with safes and hair dryers. Plasma televisions come with cable channels.
Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and a meeting room.
Wireless Internet access is complimentary. This Alcala de Henares hotel also offers a terrace, a vending machine, and tour/ticket assistance. Parking is available onsite for a surcharge.
Hotel Cisneros is a smoke-free property.
Onsite venue - This restaurant specializes in Argentinean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (EUR 9.90 per night)
Food and drink
A bar/lounge
A restaurant
Things to do
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
No housekeeping service
Tour and ticket assistance
Business services
Business center
Meeting room
Outdoors
Terrace
Accessibility
Elevator
More
1 building
2 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Plasma TV with cable channels
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: noon; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Self parking fee: EUR 9.90 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Cisneros Alcala De Henares
Cisneros Hotel
Hotel Cisneros
Hotel Cisneros Alcala De Henares
Hotel Cisneros Hotel
Hotel Cisneros Alcala de Henares
Hotel Cisneros Hotel Alcala de Henares
Hotel Cisneros Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We wanted an overnight stop halfway from Almeria to Santander without going into Madrid itself. The hotel was ideally situated just off the A2 and parking was available right outside the hotel. The restaurant attached to the hotel provided a late snack and drink when we arrived and a good value breakfast the next morning (4 Euros for a breakfast which included bacon and eggs!). Staff were attentive and helpful, the room was clean and comfortable and we would definitely stay there again. A short drive around the town in the evening indicated a place in which to spend a longer time so we will be planning a 2 day stopover next time!
Staff was so rude did not want to help with anything they would also give dirty looks at foreigners. Their where ants in my room I was so unsatisfied if you tried to park the car they said it would be 90 euros per night which is out rages when you can find parking on the street I will never come back to this place or recommend anyone to stay their
Hotel Cisneros is a business-like establishment located about a 15-minute walk south of the city center. It is a great location for the night before or the night after a flight at Madrid Airport (10 miles west). Well removed from the main street and quiet. A number of small markets and bar-cafes are a two-minute walk away. Plenty of free parking. Strong wi-fi.
The historic town is lovely and full of amenities. The hotel staff and the the staff in the Fifty Fifty cafè are lovely and really helpful. Could have done with coffee and tea in the room.
Our stay was ruined by a student party who kept us awake with their noise throughout the night. On contacting reception the young girl did try to help, but without much success.
Breakfast is to be missed, it is very poor even by continental standards. We got the impression that the hotel is struggling.
Must praise the receptionist who was most helpful and spoke excellent English.
Our evening meal was very average.
Clean and comfortable. Excellent location. Full of historical places to visit from the old Juderia, to the famous Complutense university, roman remains, the birth place of Miguel de Cervantes, and many more.
I will be staying again ,staff were all very friendly rooms were clean
Verified traveler
6/10 Okay
Verified traveler
Apr 1, 2013
Passable but nothing to write home about
Very friendly and helpful receptionist. Other than that not much reason to return. Alcala is pretty scary (very downmarket)...about the worst town I've seen out of two dozen places in Spain.
Close to the center of beautiful Alcala de Henares
I would deffinitely recommend it however if you want to go to Madrid you have to take bus then the train which will take you directly to Atocha Station (total travel time about 1 hour). Very helpfull staff.
we were impressed with the service we received from staff. Breakfast was appropriate and refreshing that meet our needs. Hotel amenities were good and the location was near to the city centre.
Nice hotel outskirt of Madrid. The room is good size and quite comfortable. Helpful and friendly staff.
The old city of Alcala de Henares is definitely worth to visit.
Hotel acorde a su categoría de 4 estrellas. Empleados amables, estancias limpias, buena terraza. Zona residencial pero con servicios cerca. Buen acceso al centro andando y por transporte público. Buenas salidas a carretera en coche.
Echamos de menos la nevera y la caja fuerte en la habitación. El aire funcionó muy bien en plena ola de caloraunque era un poquito ruidoso
Verified traveler
Stayed 1 night in Jul 2024
10/10 Excellent
PATRICIO
Jul 21, 2024
PATRICIO
Stayed 1 night in Jul 2024
8/10 Good
Jose
Jul 8, 2024
Liked: Cleanliness, staff & service, room comfort
Repetiría visita
Muy buena experiencia, personal muy amable y servicial.
El bar del hotel muy conveniente.
Hay un paseo muy cerca precioso para una caminata después de cenar.