Along with a coffee shop/cafe, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Hotel Ciudad de Alcalá offers 30 accommodations with safes and hair dryers. 15-inch flat-screen televisions come with digital channels.
Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a coffee shop/cafe. Wireless Internet access is complimentary. This Alcala de Henares hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Hotel Ciudad de Alcalá is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (EUR 8 per day)
Limited onsite parking
Food and drink
A coffee shop/cafe
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
Elevator
More
1 building
3 floors
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Bathroom
Bathtub
Hair dryer
Private bathroom
Towels provided
Entertainment
15-inch flat-screen TV with digital channels
More
Heating (climate-controlled)
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 10.6 per day
Property payment types
Important information
Optional extras
Self parking fee: EUR 8 per day
Rollaway bed fee: EUR 10.6 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Hotel Ciudad Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel
Hotel Ciudad de Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel Alcala de Henares
Hotel Ciudad de Alcalá Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is a bit tired and could do with a significant upgrade, although it is very well positioned for access to the train station and casco historico.
Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they had buses to the Airport from 5.45am Reaching by 6.45am. so was all Good for my Transit. The bed could be better
Good for the price
Location perfect-close to lots of restaurants/bars
Coffee shops etc
Around the corner from train station
Marlon
Stayed 6 nights in Jul 2018
8/10 Good
Sheri
Jun 7, 2018
Liked: Staff & service, room comfort
An old "new" build in Alcala, great location.
This is in a great part of Alcala. Very close to the old district and bus stops right out front of the hotel. There are grocery stores close. The hotel itself is average for Spain. It is an older building, but without the old Spanish charm. If you can disregard the outside facade of the building, you can make yourself at home for a night or two. The rooms are small but accommodating.
Sheri
Stayed 4 nights in May 2018
4/10 Poor
Karl, PA
May 31, 2017
Disliked: Cleanliness, staff & service
Cheap, and you get what you pay for
Walls are paper thin. I heard every conversation, party, and embarrassingly brief sex act. I understand that hotel staff can't do anything about street noise, but when the staff lives on site, they can and should do something about noisy guests at 3am.
Don't stay here if you want to get any sleep.
Karl
Stayed 5 nights in May 2017
6/10 Okay
daniel
May 11, 2017
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Air conditioning was terrible. They had to move us from the room. In the new room the shower drain was clogged. Very poor internet. The owner or employee was always smoking on tje hallway and terrible smell all over the hotel. Not a 2 star hotel, I will give a minus 2. They need to remodel everything very old and dated, need complete remodeling but a good thing is the great location and can say a very comfortable bed.