Complutense

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Complutense

Front of property
Lobby
Desk, blackout drapes, free WiFi
Lobby
Hallway

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Calle Encomienda, 9, Alcala de Henares, MD, 28805
  • Capilla de las Santas Formas
    5 min walk
  • Convent of Las Clarisas de San Diego
    6 min walk
  • Colegio de San Ildefonso
    7 min walk
  • Madrid (TOJ-Madrid-Torrejon)
    23 min drive

Room options

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

Double or Twin Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Quadruple Room

  • 194 sq ft
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About this property

Complutense

Alcala de Henares hotel with free in-room WiFi
A 24-hour front desk, tour/ticket assistance, and a front-desk safe are available at this hotel.
Complutense offers 19 accommodations with hair dryers and complimentary toiletries. LED televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Complutense features tour/ticket assistance, room service (during limited hours), and a front-desk safe. The property has a 24-hour front desk.

Complutense has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: EUR 4 per person

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • LED TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 4 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Complutense ALCALA DE HENARES
Complutense ALCALA DE HENARES
Complutense Hotel
Hotel Complutense
Complutense Alcala de Henares
Complutense Hotel Alcala de Henares

Complutense Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 5 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Carly

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Maria, Rexford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything in one place except they don't offer breakfast at this time, but there is a short walk from many stores and cafes.
Stayed 3 nights in Feb 2023

6/10 Okay

Gloria, Ohio, USA

Liked: Staff & service
Disliked: Room comfort
Room OK however
Clean, Had to settle for twin beds, very uncomfortable mattresses, pillows terrible. Cold, no heat, no thermostat. There was an a/c unit, appeared to have instructions for heat but "not recommended'. Used the extra blankets, still cold. Several steps to entrance, and 3 down to elevator.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Marvin

Disliked: Cleanliness

4/10 Poor

RENAN GONZALO

Disliked: Property conditions & facilities
En el subsuelo y sin suministros
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue bien. La situación del hotel es buena, cercana al centro
Stayed 1 night in Jul 2018

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Especial para uno a días
Excelente. Cómodo y agradable. Tranquilo. Volveré a reservar este hotel.
Stayed 2 nights in Jun 2018

6/10 Okay

conrado, valencia

Liked: Cleanliness
Disliked: Room comfort
Muy bien ubicado, pero la habitación es muy pequeña. El wifi no permite la conexión a internet.
Stayed 1 night in May 2018

6/10 Okay

Paco, Sant Joan

Hotel céntrico y bastante barato.
Hotel céntrico y bastante barato. No ha estado mal.
Stayed 2 nights in Mar 2018

6/10 Okay

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal muy familiar y acogedor
El personal encantador, la situación perfecta, pero la habitación excesivamente pequeña para 2 personas en cama de matrimonio, al igual que el baño, muy incómodo por lo pequeño que es.

4/10 Poor

JAIME S

Liked: Cleanliness
Disliked: Staff & service, room comfort
Ni fú ni fá...
Yo diría que es una pensión, y no un hotel. Habitaciones bastante pequeñas, y algunas camas con colchón deteriorado. Aunque por ese precio, difícil encontrar algo mejor. Lo más destacable, la ubicación.

6/10 Okay

weiblich, Unterfranken

Liked: Cleanliness, staff & service
Zentral gelegen, ausreichend für kurzen Aufenthalt