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Hotel Emperador

4.0 star property

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Photo gallery for Hotel Emperador

Exterior
View from property
Outdoor pool, sun loungers, lifeguards on site
Outdoor dining
Outdoor pool, sun loungers, lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪9 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

  • 96 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon | Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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The price is $353 total
includes taxes & fees
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About this property

Hotel Emperador

4-star hotel in Madrid Centro
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Emperador features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in April 2020.

Hotel Emperador is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1137 out of 1603 reviews
Rating 8 - Good. 328 out of 1603 reviews
Rating 6 - Okay. 90 out of 1603 reviews
Rating 4 - Poor. 24 out of 1603 reviews
Rating 2 - Terrible. 24 out of 1603 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jan 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been better. Guests in next room were extremely noisy, after midnight!
Stayed 3 nights in Feb 2025

10/10 Excellent

Yira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Walls are a little thin. They have a wonderful rooftop with great view.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sylvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jan 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very helpful. Good central location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Liane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome staff, helpful, friendly, relaly good breakfast, excellent location
Stayed 1 night in Dec 2024

10/10 Excellent

myrna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great experience
Stayed 3 nights in Jan 2025

10/10 Excellent

liliberht

Stayed 5 nights in Jan 2025

10/10 Excellent

Lawrence

Stayed 2 nights in Jan 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco

Stayed 5 nights in Jan 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent hotel in the centre of Madrid.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dora, SAn Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bello, staff super servicial. Tiene super ubicación y todo queda a una distancia caminando.
Stayed 2 nights in Dec 2024

10/10 Excellent

Raul, HIALEAH

Stayed 6 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities
All is ok
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location

We had a great stay at the Emperador Hotel. All the staff were friendly and responsive. The rooftop bar ambience was relaxing at night with heaters. Location on Gran Via is walkable to many historical locations, chuches, musical shows, cafes and stores. Very crowded on streets at night, but calm and peaceful once you enter into the hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leticia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, second time that, I stay there. Rooms are great, clean, I love the area where is situated. The bar at the rooftop is great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on gran via
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly specially the bell boy Adrian . Clean and accessible to main attraction . Robes and slippers are available which is fantastic !
Stayed 1 night in Dec 2024