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Hotel Emperador

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emperador

Exterior
Outdoor dining
Outdoor pool, sun loungers, lifeguards on site
View from property
Outdoor pool, sun loungers, lifeguards on site

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    1 min walk
  • McDonald's
    1 min walk
  • Santo Domingo Station
    1 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    22 min drive

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

  • 96 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon | Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Emperador

4-star hotel in Madrid Centro
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Emperador features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in April 2020.

Hotel Emperador is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 994 out of 1425 reviews" "
Rating 8 - Good. 303 out of 1425 reviews" "
Rating 6 - Okay. 82 out of 1425 reviews" "
Rating 4 - Poor. 22 out of 1425 reviews" "
Rating 2 - Terrible. 24 out of 1425 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was extremely helpful, particularly Javier.
Stayed 3 nights in Sep 2024

4/10 Poor

Jorge, Mexico

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Reinaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Amazing customer service. Thank you so much. I will back soon.
Stayed 3 nights in Aug 2024

8/10 Good

corinne

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Sep 2024

8/10 Good

Barbara

Stayed 5 nights in Aug 2024

10/10 Excellent

George, Moorebank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Has everything you need. Located right in the centre of the city so easy to get around and walk everywhere. The rooftop pool and bar are outstanding! Definitely book here!
Stayed 5 nights in Aug 2024

10/10 Excellent

Maribel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is highly recommended. The location is perfect and Bus 001 to roam around the city is a big plus.
Stayed 3 nights in Sep 2024

4/10 Poor

Armen

Traveled with family
Disliked: Amenities, property conditions & facilities
The rooms were very old and small, don’t think I got the correct rooms. My sister also stated at the property and the rooms were in lot more better condition. It was horrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations in every way. The accommodations were top-notch, offering both comfort and style. The staff was incredibly friendly and attentive, ensuring a pleasant stay. Additionally, the hotel's prime location provided easy access to key attractions and amenities. I highly recommend this hotel for an exceptional travel experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

mersedeh Neshat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked every thing about this hotel, it is a true perfect 10.
Stayed 7 nights in Sep 2024

10/10 Excellent

Clay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very conveniently located in the heart of Madrid. Easy to get anywhere. Room was comfortable and not too small. We were given an "upgraded" room.
Stayed 3 nights in Sep 2024

8/10 Good

Vladimir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel have good ubicacion and good acces to gran via the breakfast is ok bud have some noice in the night
Stayed 4 nights in Sep 2024

10/10 Excellent

Josselyne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We loved our upgraded room..the roif deck was a perfect afternoon visit after walking the area each day. We would return for sure.
Stayed 3 nights in Sep 2024

8/10 Good

janett, sunrise

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is good and the staff is great but the rooms dont have sound isolation so you hear your neighbor and the hallway noise. The room bext door had a party and we had to change rooms and the AC did not work
Stayed 1 night in Aug 2024

8/10 Good

Reza

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assigned room was small
Stayed 2 nights in Sep 2024

10/10 Excellent

Nura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a very central location, with a very nice roof pool and roof bar (after 9 pm). Breakfast was rich and tasty.
Stayed 4 nights in Aug 2024

10/10 Excellent

fabricio, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, service, location, attention 💪👏
Stayed 2 nights in Sep 2024

10/10 Excellent

Remi, Bromont

Traveled with partner
Liked: Amenities
Very good location downtown of Madrid. The rooftop with the pool is amazing
Stayed 3 nights in Sep 2024

8/10 Good

Sindy

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. It is beautiful, conveniently located, the staff is amazing. Zero complaints. Loved our time here.
Stayed 5 nights in Aug 2024

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an excellent location, close to everything. Rooftop pool and bar were delightful on a hot August afternoon!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were friendly and helpful! I felt safe and a few block away the shopping was great! The hotel itself had excellent furnishings and was very clean. I felt great and well cared for as a woman traveling alone! The breakfast had many selections of fresh food and great coffee.
Stayed 4 nights in Jul 2024

8/10 Good

Firas, Sterling Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location and staff services, hotel rooms need upgrades.
Stayed 1 night in Aug 2024