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Hotel Emperador

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emperador

Exterior
Bar (on property)
Triple Room | Minibar, in-room safe, desk, soundproofing
View from property
Outdoor dining

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    1 min walk
  • Lope de Vega Theatre
    1 min walk
  • Plaza de España - Princesa
    1 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    22 min drive

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

  • 96 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon | Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Exterior

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Pool
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Restaurant
Gym
4.7 out of 5, Exceptional, (3692)
The price is $302
per night
$332 total
includes taxes & fees
Dec 7 - Dec 8
Hotel Riu Plaza España

About this property

Hotel Emperador

4-star hotel in Madrid Centro
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Emperador features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in April 2020.

Hotel Emperador is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 976 out of 1405 reviews" "
Rating 8 - Good. 298 out of 1405 reviews" "
Rating 6 - Okay. 88 out of 1405 reviews" "
Rating 4 - Poor. 22 out of 1405 reviews" "
Rating 2 - Terrible. 21 out of 1405 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Kate

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location. The staff are not very friendly. The bed springs were quite noisy
Stayed 4 nights in Aug 2024

10/10 Excellent

Dianne Antoinette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel within walking distance to most attractions but also close to metro and buses
Stayed 5 nights in Aug 2024

10/10 Excellent

Eleyvin, Barnhart

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, very recommended
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and rooftop view of the city!
Stayed 3 nights in Aug 2024

10/10 Excellent

kathleen a

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Marisol

Traveled with group
Liked: Cleanliness, staff & service, amenities
I didn’t use the tea and coffee bags on the room, and they despear. Be side that, everything was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2024

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and pool area was first class. The room was dated and the bathroom needed a deep clean (black mould in grouting and fittings) Bed sloped . Houskeeping did a great job daily with what they had to work with. All the staff were outstanding
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Fantastic hotel. Very comfortable beds. Amazing rooftop bar and pool- just all around superb
Stayed 3 nights in Aug 2024

8/10 Good

dj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room too small
Stayed 4 nights in Jun 2024

10/10 Excellent

Eleyvin, Barnhart

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great
Great hotel in excellent location. Metro stops nearby and easy walk to main plaza. Great service and rooftop bar and pool fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was tremendous. Staff very courteous Friendly and helpful. 10th floor pool and bar was Awesome. A short walk to everything We loved it!!
Stayed 2 nights in Aug 2024

8/10 Good

maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service great, and also their breakfast buffet. Food at their restaurant very good. The rooms are Outdated. Also Extremely Careful with the bathtub, Very Slippery and Dangerous!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Rhandie Cuerdo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in the middle of the city. Clean and comfortable
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Ron, san pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection is the word. Everything was perfect. From reception people to location to comfort. Everything. You name. Def will go back!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Emperador lived up to my expectations and beyond. The access to the rooftop bar and pool was a great bonus and plentifully enjoyed.
Stayed 2 nights in Aug 2024

4/10 Poor

Alexandra

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I would not recommend this hotel for anyone who appreciates AC or quiet. Apart from the reception who tried their best, rooftop staff made it seem like we were inconveniencing them, few spoke english, few umbrellas. Our AC barely worked, no complimentary drinks in mini bar similar to other madrid hotels, dirty shower (definitely not cleaned), bad water pressure, and music from rooftop pool blasted until 1am keeping us up. It’s these small luxuries that add up on an international trip and make a difference. I would recommend hotel preciados any day, and if you’re keen for a pool with music, grab a day pass.
Stayed 1 night in Aug 2024

10/10 Excellent

Jimara margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent service, clean, great location, good and friendly staff
Stayed 14 nights in Jul 2024

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Aug 2024