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Familiar Room, connecting room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Romantic Room (Cava bottle + chocolates)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room (Single Use)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Junior Suite (Single Use)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

  • Water dispenser
  • Locally-owned & organized tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Vegan menu options available
  • Meeting rooms
  • Tours/ticket assistance
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Safe-deposit box at front desk
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Reception hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Total number of rooms - 262
  • Internet access - wireless
  • Number of floors - 11
  • Number of buildings/towers - 1
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Room Amenities

Hotel Exe Plaza offers 262 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, bidets, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Bidet
  • Blackout drapes/curtains
  • Bathtub only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Towels provided
  • Bedsheets provided
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 19 per day
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash.

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Water dispenser use by guests actively encouraged

Staff wears personal protective equipment

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available for breakfast

Debit cards

Online penalty collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Pet Policy

  • Pets not allowed

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Hotel Names

  • Exe Castilla
  • Exe Hotel Puerta Castilla
  • Exe Puerta
  • Exe Puerta Castilla
  • Exe Puerta Castilla Hotel
  • Hotel Exe Castilla
  • Hotel Exe Puerta
  • Hotel Exe Plaza Madrid
  • Hotel Puerta Castilla
  • Puerta Castilla Hotel
  • Hotel Silken Puerta Castilla
  • Silken Puerta Castilla Madrid
  • Exe Plaza Madrid
  • Exe Plaza
  • Hotel Exe Plaza Hotel
  • Hotel Exe Plaza Madrid
  • Hotel Exe Plaza Hotel Madrid

Hotel Reviews

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