Hotel Francisco I

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Francisco I

Bar (on property)
Interior detail
Interior entrance
Premium bedding, Select Comfort beds, minibar, in-room safe
Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Calle Arenal, 15, Madrid, Madrid, 28013
  • San Miguel Market
    4 min walk
  • Plaza Mayor
    4 min walk
  • Plaza de España - Princesa
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    25 min drive

Room options

Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Double Room, Terrace

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premier Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Similar properties

About this property

Hotel Francisco I

4-star hotel in Madrid Centro
A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Hotel Francisco I offers 79 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Hotel Francisco I features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Beaux Arts hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

Hotel Francisco I is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Francisco Hotel
Francisco I
Francisco I Madrid
Hotel Francisco
Hotel Francisco I
Hotel Francisco I Madrid
Francisco i Hotel
Francisco i Madrid
Hotel Francisco I Hotel
Hotel Francisco I Madrid
Hotel Francisco I Hotel Madrid

Hotel Francisco I Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1002 reviews" "
Rating 8 - Good. 164 out of 1002 reviews" "
Rating 6 - Okay. 42 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Trenton

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While this property is very nicely located and the staff is amazing I feel like we were duped. We received a “free” upgrade upon check in however the room was incredibly outdated and nothing I would have ever booked as a 4 star property. We were only in town for 35 hours so we decided to make do with it but I wasn’t thrilled. There was no bathroom door, not even a toilet door. There was outdated wood paneling and the pictures looked nothing like the rooms we booked. On our last night we noticed while going to bed that our linens had been changed but with dirty sheets and a completely different comforter that wouldn’t stay on the bed. I feel like we were given this “upgrade” bc they were able to sell the nicer updated rooms for more last minute. It’s definitely marketed to Americans as that’s all I encountered while there. Would have not stayed here and do not recommend when there are so many other hotels that are actually 4 star properties.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ranjit

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, efficient and friendly service, excellent breakfasts, comfortable and updated rooms.
Stayed 3 nights in Sep 2024

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a very lively area, we expected some noise at night, but that exceeded our expectations, it's Madrid after all. The hotel was remodeled nor far ago, everything looks update and clean. Rooms are on the small size, but for a couple with very little luggage, there are perfect. Pros: breakfast! Amazing! even better than some 5 star hotels, and the breakfast area is beautiful, perfect setting and illumination, nice music on the background. Cons: the architect that designed the bathrooms didn't thought of security, the shower ended in a pointed corner sticking out, and the huge sink with less than two inches deep, had corners pointed corners too. Overall, a very nice hotel that definitely we will go back.
Stayed 2 nights in Sep 2024

6/10 Okay

Miguel D

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, the cleanliness is impeccable, the service of the staff is very good, the breakfast is excellent with a great variety and excellent quality. Unfortunately, although the location is excellent, the noise from the pedestrians and traffic is unbearable. There is never peace, always noise and noise. If you want to sleep in peace, I do not recommend this hotel at all. I had to use earplugs to be able to sleep and even then it was too noisy.
Stayed 5 nights in Sep 2024

10/10 Excellent

Arun

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location and its amazing staff!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Interiors are good!
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, el staff muy amable y colaborador. Recomendado 100%.
Stayed 5 nights in Sep 2024

10/10 Excellent

Marcela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniquely decorated and beautiful hotel! We enjoyed our stay. It was clean with the amenities needed and very centrally located. Plus the staff was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great location in the heart of Nadrid, this hotel is cereal surprise. Great staff, great pre arrival communication. Room ready on arrival. Status recognised with room upgrade and discount FB voucher. Amazing breakfast. Taxi waiting outside at checkout. Thank you will be back.
Stayed 1 night in Sep 2024

10/10 Excellent

domb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Good service. Nice room. Exellent breafast
Stayed 3 nights in Sep 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
A very special place. A great boutique hotel with updated facilities that makes you feel at home.
Stayed 7 nights in Sep 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location!
Stayed 4 nights in Sep 2024

10/10 Excellent

Ana, Greensburg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelllent central location close to shopping, dining and sites. Rooms were updated modern and very comfortable. The breakfast was great. Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

ELSA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to enjoy Madrid on foto but staying at a real old building updated de with exquisite taste to reach modern standard. The balcony at the corner suite majes you feel a true "madrileño" . Breakfast is deliciuos and staff are superb. Will be back in October, Noviembre and April 2025. A true gem. Muchas gracias!
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

ELSA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin duda el " Hotel Francisco I" hace ya tiempo que se ha ganado en nuestra familia el lugar de nuestro hogar lejos del hogar. Un edificio con historia, en la preciosa esquina de Arenal, a pasos de Plaza Mayor y Puerta del Sol pero entre los árboles. Decorado con gustó exquisito, limpieza perfecta (muy poco frecuente en Europa hasta en los 5 estrellas!) desayuno delicioso con productos de estación y locales, y un staff siempre dispuesto a hacerte sentir más que bienvenido. El detalle de la botella de cava helada nuestra última noche, de 4 estadías hasta noviembre, nos encantó. Nos vemos en pocos días. Sin duda nuestra suite 405 nos estará esperando! Gracias Miles a todos.
Stayed 3 nights in Aug 2024

10/10 Excellent

Usha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Melitina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

fatemeh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Close to everything. Excellent breakfast buffet included in our stay. Helpful staff
Stayed 3 nights in Aug 2024

10/10 Excellent

IVAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadia— regresaremos pronto y sera muy recomendable para familia y amigos!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Madrid at Hotel Francisco.
Great place to stay. Location is excellent. Opera Metro is the closed, around 3-4minutes walk. We have stayed in Madrid a few times and would rebook here in an instant. So close to many attractions or via the metro access. The breakfast is also excellent. Staff are friendly and accommodating.
Stayed 3 nights in Aug 2024

10/10 Excellent

Manouchehr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and position.
Stayed 4 nights in Aug 2024

10/10 Excellent

Usha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Hotel Francisco! The front desk is super helpful and the staff service was exceptional. Rooms were very clean and the location can’t be beat! The breakfast buffet was delicious! Definitely recommend this place.
Stayed 2 nights in Aug 2024