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Hotel ILUNION Alcalá Norte

4.0 star property

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Photo gallery for Hotel ILUNION Alcalá Norte

Lobby
Property amenity
Lobby sitting area
Double Room Single Use | Down comforters, in-room safe, desk, blackout drapes
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Calle de San Romualdo, 30, Madrid, Madrid, 28037
  • Riyadh Air Metropolitano
    ‪3 min drive‬
  • IFEMA
    ‪5 min drive‬
  • Bernabéu Stadium
    ‪10 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪10 min drive‬

Room options

View all photos for Grand Double Room, 1 King Bed, Terrace

Grand Double Room, 1 King Bed, Terrace | Down comforters, in-room safe, desk, blackout drapes

Grand Double Room, 1 King Bed, Terrace

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use

Down comforters, in-room safe, desk, blackout drapes

Double Room Single Use

  • 301 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Triple Room

Down comforters, in-room safe, desk, blackout drapes

Triple Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Down comforters, in-room safe, desk, blackout drapes

Superior Double Room

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Down comforters, in-room safe, desk, blackout drapes

Double Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room, 2 adults and 1 child

Down comforters, in-room safe, desk, blackout drapes

Triple Room, 2 adults and 1 child

  • 301 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Pet friendly

Double Room, Pet friendly | Down comforters, in-room safe, desk, blackout drapes

Double Room, Pet friendly

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Lobby sitting area

Hotel ILUNION Atrium

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1001)
The price is $275
per night
$303 total
includes taxes & fees
Apr 8 - Apr 9
Hotel ILUNION Atrium

About this property

Hotel ILUNION Alcalá Norte

4-star hotel in San Blas-Canillejas
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Hotel ILUNION Alcalá Norte offers 212 accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2390 square feet (222 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff.

Hotel ILUNION Alcalá Norte is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Alcala Norte Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alcala Norte Restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,390 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 9 for children
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Property Registration Number HM-4390

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Alcalá Norte
Confortel Alcalá Norte
Confortel Alcala Norte Hotel Madrid
Confortel Alcala Norte Madrid
Confortel Alcalá Norte Madrid
Hotel Confortel Alcalá Norte
Hotel Confortel Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte
ILUNION Alcalá Norte Madrid
ILUNION Alcalá Norte
Ilunion Alcala Norte Madrid
Hotel ILUNION Alcalá Norte Hotel
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Hotel Madrid

Hotel ILUNION Alcalá Norte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy and modern. I like their wood and stone flooring. Very high ceilings. Modern flat screen TV. Very clear reception. Appreciate the outlets for charging. Delicious breakfast with vegan options.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Natacha

Liked: Staff & service, amenities, property conditions & facilities
Not a lot nearby the property and quite far from the center. There are good bus service in the area ao easy to get around.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was absolutely amazing. This is our second time staying there they even went out of the way to deliver my wife’s bag that she forgot in the taxi. Anytime I come to Madrid I will stay at this hotel. The food was good and the staff was amazing.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel definitely met my expectation
Started with a very warm greeting from the reception desk upon arrival. I left a note on my account that I would be arriving early in the morning the day after my check-in date. I was able to check into my room without issue. The room itself was very clean, both the living quaters and the bathroom. The dining room and bar areas were more than sufficient. Hotel was located about a 10 minute walk from the nearest metro station.
Stayed 5 nights in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

10/10 Excellent

Edward, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Good locations for the price just only 45 minutes to downtown!
Stayed 4 nights in Oct 2024

10/10 Excellent

Dipanjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and check in was fabulous!
Stayed 2 nights in Oct 2024

10/10 Excellent

Georgie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet stay
We stayed for 2 nights and chose this hotel for convenience of proximity to the airport for our night flight arrival. It was a short taxi journey, and 24 hour check in was available for us. The room was spacious and extremely clean. We had one of the best sleeps! The hotel is close to the Metro which takes less than 20 mins to the centre of Madrid - very accessible and worth it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las personas de frontdesk. Muy cordiales serviciales y amables volvería de.nuevo.
Stayed 4 nights in Sep 2024

8/10 Good

line

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good! The floor of the room was a bit odd but everything was super clean and the staff was super nice
Stayed 4 nights in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great big rooms, large beds, nice big balcony
Stayed 1 night in Sep 2024

10/10 Excellent

Maricar

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Dora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great at this property. The staff was courteous. The room was spacious and clean. Very comfortable bed. I liked this property very much and I would recommend it.
Stayed 3 nights in Sep 2024

4/10 Poor

Sebastian

Business traveler
I paid for a breakfast thatvsaid served at 7am and now in the weekend starts later and im checking out before. Should return the extra money
Stayed 1 night in Sep 2024

10/10 Excellent

Giovanni, Glasgow

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Practical and near atletico Madrid stadium
Stayed 3 nights in Jul 2024

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first stay in Madrid and I enjoyed staying at the Hotel ILUNION Alcalá Norte, the hotel staff was great at all levels offering top quality service. I would recommend this place to anyone visiting Madrid.
Stayed 3 nights in Aug 2024

6/10 Okay

Garcia

Stayed 2 nights in Aug 2024