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Hotel ILUNION Alcalá Norte

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel ILUNION Alcalá Norte

Lobby
Lobby
Reception
Exterior
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Calle de San Romualdo, 30, Madrid, Madrid, 28037
  • Riyadh Air Metropolitano
    3 min drive
  • Centro Comercial Campo de las Naciones
    5 min drive
  • IFEMA
    5 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    10 min drive

Room options

View all photos for Grand Double Room, 1 King Bed, Terrace

Grand Double Room, 1 King Bed, Terrace | Down comforters, in-room safe, desk, blackout drapes

Grand Double Room, 1 King Bed, Terrace

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use

Down comforters, in-room safe, desk, blackout drapes

Double Room Single Use

  • 301 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Triple Room

Down comforters, in-room safe, desk, blackout drapes

Triple Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Down comforters, in-room safe, desk, blackout drapes

Superior Double Room

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Down comforters, in-room safe, desk, blackout drapes

Double Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room, 2 adults and 1 child

Down comforters, in-room safe, desk, blackout drapes

Triple Room, 2 adults and 1 child

  • 301 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Pet friendly

Double Room, Pet friendly | Down comforters, in-room safe, desk, blackout drapes

Double Room, Pet friendly

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Lobby sitting area

Hotel ILUNION Atrium

Pool
Pet friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1017)
The price is $197
per night
$217 total
includes taxes & fees
Dec 7 - Dec 8
Hotel ILUNION Atrium

About this property

Hotel ILUNION Alcalá Norte

4-star hotel in San Blas-Canillejas
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Hotel ILUNION Alcalá Norte offers 212 accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2390 square feet (222 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff.

Hotel ILUNION Alcalá Norte is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Alcala Norte Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alcala Norte Restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,390 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.00 for adults and EUR 8.50 for children
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Property Registration Number HM-4390

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Alcalá Norte
Confortel Alcalá Norte
Confortel Alcala Norte Hotel Madrid
Confortel Alcala Norte Madrid
Confortel Alcalá Norte Madrid
Hotel Confortel Alcalá Norte
Hotel Confortel Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte
ILUNION Alcalá Norte Madrid
ILUNION Alcalá Norte
Ilunion Alcala Norte Madrid
Hotel ILUNION Alcalá Norte Hotel
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Hotel Madrid

Hotel ILUNION Alcalá Norte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1046 reviews" "
Rating 8 - Good. 378 out of 1046 reviews" "
Rating 6 - Okay. 71 out of 1046 reviews" "
Rating 4 - Poor. 23 out of 1046 reviews" "
Rating 2 - Terrible. 25 out of 1046 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, comfortable room, mostly quiet, good breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
The place is safe and very clean.Thank you !
Stayed 3 nights in Aug 2024

6/10 Okay

Amy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff are very nice and accommodating. The location is not ideal unless you’re going to the nearby stadium. My biggest issue is that our rooms smelled like smoke. They were non smoking, but must have at been smoking at some point. I just couldn’t get over the smell.
Stayed 2 nights in Jul 2024

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff. Spacious room
Stayed 3 nights in Jun 2024

10/10 Excellent

Dean

Stayed 4 nights in May 2024

8/10 Good

Alberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, comfortable and close to transportation.
Stayed 5 nights in May 2024

10/10 Excellent

Christina, Edmonton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice! Staff were helpful. I stayed here as I needed to go to the Atletico Madrid stadium frequently and it was a 20-25 minute walk to it. Otherwise, the closest metro is about a 10-minute walk away and takes you to the city centre but it is a 30-minute journey.
Stayed 4 nights in May 2024

10/10 Excellent

Kalpana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in May 2024

10/10 Excellent

Trifon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel, a little bit expensive for quality-money but in fact on good place situated. Friendly staff, nice breakfast, big comfortable rooms with king size bed.
Stayed 9 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
not sure if I would go back
Hotel was ok, room was fine, bathroom could use an exhaust fan. breakfast staff horrible, went for a cup of coffee to go at 7.30 AM and was told to wait in the bar, never anybody to serve me a cup of coffee, left after a while, without coffee terrible start of the morning
Stayed 4 nights in May 2024

10/10 Excellent

Shannon, Sachse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice contemporary hotel. Spacious rooms. Small dining area for dinner but bartender was helpful in recommending various dishes for us to try. Breakfast staff was not as friendly or welcoming. We had to find staff to ask questions about the food options.
Stayed 1 night in May 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

CESAR A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only downsize was being charged earlier when I selected Pay at Hotel
Stayed 3 nights in May 2024

6/10 Okay

Chad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Issue with the Wifi, never able to get a connection stable in my room. They even gave me access to the staff wifi and i still was not able to get stable internet.
Stayed 3 nights in May 2024

6/10 Okay

Mohammad

Traveled with group
Language Problem
Nice clean balcony but the front desk employees do not speak good English
Stayed 4 nights in Apr 2024

8/10 Good

Javier, Orlando

Stayed 1 night in Apr 2024

8/10 Good

Javier, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, overpriced bar drinks and parking.
Stayed 2 nights in Apr 2024

10/10 Excellent

SUSANNA

Stayed 1 night in Apr 2024

4/10 Poor

Nayel

Hotel has no sound proofing. You hear every little sound
Stayed 2 nights in Apr 2024

10/10 Excellent

frances

Stayed 1 night in Apr 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Martin, Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Many times at this hotel, always great.
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Apr 2024