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Hotel ILUNION Atrium

4.0 star property

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Photo gallery for Hotel ILUNION Atrium

Lobby sitting area
Reception hall
Lobby sitting area
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Parking available
  • Breakfast available
$104
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
Emilio Vargas, 3 y 5, Madrid, Madrid, 28043
  • Place, Movistar Arena
    ‪4 min drive‬
  • Place, Bernabéu Stadium
    ‪5 min drive‬
  • Place, Gran Via
    ‪7 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪8 min drive‬

Room options

View all photos for Triple Room

Down comforters, in-room safe, desk, laptop workspace

Triple Room

9.2 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Terrace

Family Room, Terrace | Down comforters, in-room safe, desk, laptop workspace

Family Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room, 2 adults and 1 child

Down comforters, in-room safe, desk, laptop workspace

Triple Room, 2 adults and 1 child

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Double Room

Down comforters, in-room safe, desk, laptop workspace

Double Room

9.0 out of 10
Wonderful
(61 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Down comforters, in-room safe, desk, laptop workspace

Superior Double Room, Terrace

7.6 out of 10
Good
(4 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Pet friendly

Double Room, Pet friendly | Down comforters, in-room safe, desk, laptop workspace

Double Room, Pet friendly

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Down comforters, in-room safe, desk, laptop workspace

Double Room Single Use

  • 215 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

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Hotel ILUNION Alcalá Norte
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  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,004 reviews
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About this property

Hotel ILUNION Atrium

4-star hotel in Ciudad Lineal
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center.
Hotel ILUNION Atrium offers 195 accommodations with safes and complimentary bottled water. Beds feature down comforters. 43-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hotel ILUNION Atrium features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. This 4-star property offers access to a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4499 square feet (418 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Hotel ILUNION Atrium is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Hotel ILUNION Atrium has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 20 per day)
  • Street parking available
  • Onsite parking available only on request
  • Self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4,499 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.5 for children
  • Self parking fee: EUR 25 per night
  • Nearby parking fee: EUR 20 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June 01 to September 30
Pool access available from noon to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Confortel Atrium
Confortel Atrium Hotel
Confortel Atrium Hotel Madrid
Confortel Atrium Madrid
Hotel ILUNION Atrium Madrid
Hotel ILUNION Atrium
ILUNION Atrium Madrid
ILUNION Atrium
Hotel ILUNION Atrium Hotel
Hotel ILUNION Atrium Madrid
Hotel ILUNION Atrium Hotel Madrid

Reviews

Hotel ILUNION Atrium Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 602 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

Reviews

8/10 Good

Susan, Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daneska, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Safe and quiet will stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

Kasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spacious room, breakfast, and evening menu. It was always easy to get a taxi or ride share. The WiFi did not work with my laptop from U.S. A. (but has worked elsewhere in Spain).
Stayed 6 nights in Jul 2025

10/10 Excellent

ROBERTO, GIJON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Amy, Haltom City

Traveled with family
Liked: Cleanliness
Our room on the 3rd floor corner room as my request, the room was very hot and we mentioned to the staff was told will come up and check on us maybe could change the room, he never shows up! Luckily I’ve got a personal fan that helps us through the whole week!
Stayed 5 nights in Jul 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining menu and convenient. The only thing that I didn’t like is that the last day they took one hour to bring the food and when they arrived we realized that it wasn’t the food that we ordered. They offered free dessert for the inconvenience. They must be kidding me.
Stayed 2 nights in Jul 2025

10/10 Excellent

Olanrewaju

Lovely place to be

Services 100/100. Environment nice. Room comfy. Price Affordable. The experience was amazing. I will come back next time
Stayed 2 nights in Jul 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay a bit always from the city. However, it worked for us as it was a busy pride weekend in Madrid and we were happy to be away from the noise / fiesta. Taxi services were easily accessible so the location was not a problem for us.
Stayed 3 nights in Jul 2025

2/10 Terrible

Sarah

Business traveler, Traveled with family
Disliked: Amenities
I took pictures of my room. The bed not done properly, with stains on the bedsheets. Baseboards damaged, paint peeling off, food on the floor. The room was large decorated with ugly furniture . Breakfast area tables with coffee stains and breadcrumbs left on the tables. Staff rude snd not accommodating. Credit card charged ahead of time without my consent.
Stayed 2 nights in Jul 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel

A nice hotel convenient for work but if touring a good bit out of town and the nearest metro is 1km away. I found the restaurant staff quite rude and abrupt, so would need to work on their customer service I feel.
Stayed 3 nights in Jun 2025

10/10 Excellent

KENJI

Stayed 2 nights in Jun 2025

10/10 Excellent

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has been excellent, all staff members has been polite, special thank you to Tamara in reception, very kind and professional 😀 I have enjoy the pool and spent relaxing time there.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Kelli

Stayed 1 night in May 2025

8/10 Good

Daneka

Liked: Cleanliness, staff & service, property conditions & facilities
They stay was great overall. Beds and pillows were a little uncomfy but I may just be being a bed snob. Had such a lovely time.
Stayed 5 nights in May 2025

10/10 Excellent

carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, breakfast was great, front desk staff was very friendly and helpful. The floor to ceiling window in our room was spectacular!
Stayed 3 nights in May 2025

4/10 Poor

Louise

Traveled with group
Disliked: Staff & service, amenities
The staff in restaurant were very rude. We ordered cocktails which took almost an hour. They didn’t know how to make anything we asked for despite it being on the menu. It became a joke in the end we had to settle on a beer and a warm glass of wine! Which the waiter brought over and said this is warm. The table was broken. It was comedy bad! The pool was closed. The reason we booked the hotel. No apology. No mention of it on the website. The air con didn’t work in the room.
Stayed 1 night in May 2025

10/10 Excellent

Tara

Stayed 2 nights in May 2025

6/10 Okay

Murray

Disliked: Room comfort
The property was chosen because it was closer to the airport. The lobby was nice. The check in procedure was fine. When we got to the room, the temperature was 27 degrees Celsius. It was 33 outside. We tried to get the A/C to work, and ended up getting hotel staff to help. The A/C never went below 24 degrees for the two night stay. No apology was given, and no remedy (another room) was offered.
Stayed 2 nights in May 2025

6/10 Okay

Laura

Stayed 4 nights in May 2025

8/10 Good

Sunday Emmanuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been a 10/10 if the pool was working. The staffs were very nice. Also the gym could be better equipped.
Stayed 3 nights in May 2025

8/10 Good

Oliver

Traveled with partner
Liked: Cleanliness, staff & service
We had some problems with air conditioning when we arrived. Staff was very good at helping us to resolve the issue.
Stayed 2 nights in May 2025

10/10 Excellent

Nick

Stayed 1 night in May 2025

10/10 Excellent

Giselle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with the family
Stayed 4 nights in May 2025