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Hotel ILUNION Suites Madrid

4.0 star property

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Photo gallery for Hotel ILUNION Suites Madrid

Breakfast, lunch and dinner served
Lobby sitting area
Bar (on property)
Down comforters, in-room safe, desk, blackout drapes
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Room service
$115
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Lopez de Hoyos, 143, Madrid, Madrid, 28002
  • Bernabéu Stadium
    ‪3 min drive‬
  • Movistar Arena
    ‪4 min drive‬
  • Gran Via
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪10 min drive‬

Room options

View all photos for Family Room

Down comforters, in-room safe, desk, blackout drapes

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Double Room

Down comforters, in-room safe, desk, blackout drapes

Double Room

9.0 out of 10
Wonderful
(70 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Double Room

Down comforters, in-room safe, desk, blackout drapes

Premium Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Pet friendly

Down comforters, in-room safe, desk, blackout drapes

Double Room, Pet friendly

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Down comforters, in-room safe, desk, blackout drapes

Triple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use

Down comforters, in-room safe, desk, blackout drapes

Double Room Single Use

  • 269 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Quadruple Room

Down comforters, in-room safe, desk, blackout drapes

Quadruple Room

8.6 out of 10
Excellent
(12 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Triple Room, 2 adults and 1 child

Down comforters, in-room safe, desk, blackout drapes

Triple Room, 2 adults and 1 child

9.6 out of 10
Exceptional
(11 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Lobby sitting area

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,014 reviews
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About this property

Hotel ILUNION Suites Madrid

4-star hotel in Chamartín
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hotel ILUNION Suites Madrid offers 152 accommodations with safes and hair dryers. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 10 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 6997 square feet (650 square meters) include a conference center. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hotel ILUNION Suites Madrid is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
El Fogon - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 23 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Fogon

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (6,997 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 9.00 for children
  • Self parking fee: EUR 23 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Property Registration Number HM4275

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Confortel Suites
Confortel Suites Hotel
Confortel Suites Hotel Madrid
Confortel Suites Madrid
Hotel ILUNION Suites Madrid
Hotel ILUNION Suites
ILUNION Suites Madrid
ILUNION Suites
Confortel Suites Madrid Hotel Madrid
Confortel Hotel Madrid
Madrid Confortel Hotel
Confortel Suites Madrid Hotel
Ilunion Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel
Hotel ILUNION Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel Madrid

Hotel ILUNION Suites Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1011 reviews
Rating 8 - Good. 314 out of 1011 reviews
Rating 6 - Okay. 57 out of 1011 reviews
Rating 4 - Poor. 24 out of 1011 reviews
Rating 2 - Terrible. 10 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed several times at this hotel. The employees are very helpful and pleasant. Breakfast has a good selection. Very closed to Metro station and 2 bus lines.
Stayed 3 nights in May 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Metro, restaurants, supermarket with nice, clean rooms in a quiet area
Stayed 6 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Lyle, Palm Desert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for a suite with 2 rooms and 2 large flat screens. Morning breakfast lovely and the staff very accommodating. 15 minute Uber ride to Familia Salgrada and same to soccer stadium and airport. Could use a toilet tissue upgrade.
Stayed 3 nights in May 2025

6/10 Okay

Atul

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Fredy

Disliked: Staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Metro.
Stayed 2 nights in Apr 2025

10/10 Excellent

francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay here it was great clean and staff friendly
Stayed 1 night in May 2025

8/10 Good

Babak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad and nothing special.
Stayed 1 night in Apr 2025

8/10 Good

Tamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, generally our room was very clean although there was an odd smell in the bathroom, service for the breakfast was a tad slow but the breakfast range of options was excellent.
Stayed 3 nights in Apr 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities

Nothing to write home about …

Ok Hotel nothing to write home about. Location, rooms are ok. Don’t expect nothing more.
Stayed 1 night in Apr 2025

10/10 Excellent

Natasha

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time. All the staff were courteous and helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alice

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied …been there for first time 7 years ago and now again
Stayed 1 night in Mar 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and near the metro. 25 minute train ride from Gran Via and Sol.
Stayed 1 night in Mar 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness
Stayed 1 night in Feb 2025

4/10 Poor

Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Brendan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Staff all great, bar closes at 2300hrs, not great for a night cap.
Stayed 3 nights in Feb 2025

8/10 Good

DR KEMAL GANI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Alicia

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Darsys

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful; the room was very spacious and the staff was extremely friendly and helpful with everything
Stayed 3 nights in Dec 2024

10/10 Excellent

MUHAMMAD

Liked: Cleanliness, property conditions & facilities, room comfort

Nice, if they didn’t increase the price in future

Its very nice hotel, I arrive early and they accept early check in without any extra charge and I also late check out and they did not charge me and also helps me with my baggage, the wifi is very good and there is plenty of hot water and tub in bathroom, I enjoyed, very recommended
Stayed 2 nights in Dec 2024