Hotel ILUNION Suites Madrid

4.0 star property

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Photo gallery for Hotel ILUNION Suites Madrid

Lobby sitting area
Down comforters, in-room safe, desk, blackout drapes
Down comforters, in-room safe, desk, blackout drapes
Lobby
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Lopez de Hoyos, 143, Madrid, Madrid, 28002
  • Calle de Alcalá
    ‪3 min drive‬
  • Paseo de la Castellana
    ‪3 min drive‬
  • Bernabéu Stadium
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

Family Room

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Double Room

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Superior Double Room

  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Room, Pet friendly

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Triple Room

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room Single Use

  • 269 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

Quadruple Room

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

Triple Room, 2 adults and 1 child

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

About this property

Hotel ILUNION Suites Madrid

4-star hotel in Chamartín
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hotel ILUNION Suites Madrid offers 152 accommodations with safes and hair dryers. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 10 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 6997 square feet (650 square meters) include a conference center. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hotel ILUNION Suites Madrid is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
El Fogon - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 23 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Fogon

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (6,997 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.00 for adults and EUR 8.00 for children
  • Self parking fee: EUR 23 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Property Registration Number HM4275

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Confortel Suites
Confortel Suites Hotel
Confortel Suites Hotel Madrid
Confortel Suites Madrid
Hotel ILUNION Suites Madrid
Hotel ILUNION Suites
ILUNION Suites Madrid
ILUNION Suites
Confortel Suites Madrid Hotel Madrid
Confortel Hotel Madrid
Madrid Confortel Hotel
Confortel Suites Madrid Hotel
Ilunion Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel
Hotel ILUNION Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel Madrid

Hotel ILUNION Suites Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1003 reviews
Rating 8 - Good. 315 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only advice I would give the team is to make check in for large groups mandatory on-line we waited over 45 minutes to actually check in and were turned away for another 15 minutes whilst they finished the large group.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Madrid, highly recommendable.
Stayed 1 night in Nov 2024

8/10 Good

Emilio, Santo Domingo

Liked: Amenities, property conditions & facilities
The WiFi was not working on checkout day since early morning. There was humidity/leakage on the shower roof. The left reading lamp by the bed was not working. Everything else was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos Alberto

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Places to eat near by. Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Argelio

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Orelvis, Miami

Traveled with family
Liked: Cleanliness, staff & service
AC was not working
Stayed 3 nights in Nov 2024

10/10 Excellent

guillermo SANCHEZ, HERRIMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Everithing good
Stayed 10 nights in Aug 2024

10/10 Excellent

RENE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 4 nights in Nov 2024

10/10 Excellent

APSARA, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

Kenneth Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yulia

Stayed 1 night in Oct 2024

8/10 Good

Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and a great neighborhood.
Stayed 2 nights in Nov 2024

4/10 Poor

katherine

Stayed 1 night in Oct 2024

10/10 Excellent

Edgar torres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Edgar torres

Stayed 3 nights in Oct 2024

4/10 Poor

Luis

Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, amenities
Todo muy bien y limpio buen servicio
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone made us feel welcomed and well taken care of. Room tidiness was done every day to make sure it was cleaned and stocked with clean towels and shower necessities. Will be coming back again !
Stayed 7 nights in Oct 2024

10/10 Excellent

Yulia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Oct 2024

10/10 Excellent

Jimena, New York

Stayed 3 nights in Oct 2024

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Sheila

Traveled with partner
Disliked: Amenities
The staff at desk were friendly but rooms were very minimalistic to the point of being a bit uncomfortable. Bed and pillows were not very comfortable (pillows were old and hard no head board on bed ) fridge didn’t work, toiletries were almost non existence and tub had some mold starting to form.
Stayed 1 night in Oct 2024

6/10 Okay

Nathalie

Traveled with partner
Liked: Cleanliness
This is not a 4 star property, more likely a 3 star. Location is not walking distance to major sites, but public transportation is easy to get. Was expecting a lot more for the price paid.
Stayed 4 nights in Oct 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we originally booked was not representative of the photo of the room. I needed to upgrade for an additional amount to get a larger room. The entire staff was very friendly and helpful during our stay. The breakfast buffet was excellent. The property was located central to public transportation and there were multiple restaurant options to choose from in the area.
Stayed 8 nights in Oct 2024

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air condition is cut off due to supposedly the cool weather, but early October its wasn’t cold. The air is shut off and you have to open the window All of the garbage trucks and trash cans are loud and with the windows open they pick up at 3,4am every morning. Ridiculous absolutely ridiculous no sleep at all 3 different companies pick up right after each one.😤
Stayed 4 nights in Oct 2024