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Hotel ILUNION Suites Madrid

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel ILUNION Suites Madrid

Lobby sitting area
Down comforters, in-room safe, desk, blackout drapes
Lobby
Bar (on property)
Down comforters, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

Map
Lopez de Hoyos, 143, Madrid, Madrid, 28002
  • Arturo Soria Plaza Shopping Center
    ‪3 min drive‬
  • Paseo de la Castellana
    ‪3 min drive‬
  • Santiago Bernabéu Stadium
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Family Room

Down comforters, in-room safe, desk, blackout drapes

Family Room

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Double Room

Down comforters, in-room safe, desk, blackout drapes

Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Double Room

Down comforters, in-room safe, desk, blackout drapes

Premium Double Room

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room

  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Pet friendly

Double Room, Pet friendly | Down comforters, in-room safe, desk, blackout drapes

Double Room, Pet friendly

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Down comforters, in-room safe, desk, blackout drapes

Triple Room

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use

Down comforters, in-room safe, desk, blackout drapes

Double Room Single Use

  • 269 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Quadruple Room

Down comforters, in-room safe, desk, blackout drapes

Quadruple Room

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Triple Room, 2 adults and 1 child

Triple Room, 2 adults and 1 child | Down comforters, in-room safe, desk, blackout drapes

Triple Room, 2 adults and 1 child

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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Exterior

Hotel ILUNION Pio XII

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1002)
The price is $134
per night
$148 total
includes taxes & fees
Feb 17 - Feb 18
Hotel ILUNION Pio XII

About this property

Hotel ILUNION Suites Madrid

4-star hotel in Chamartín
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hotel ILUNION Suites Madrid offers 152 accommodations with safes and hair dryers. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 10 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 6997 square feet (650 square meters) include a conference center. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hotel ILUNION Suites Madrid is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
El Fogon - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 23 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Fogon

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (6,997 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.00 for adults and EUR 8.00 for children
  • Self parking fee: EUR 23 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Property Registration Number HM4275

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Confortel Suites
Confortel Suites Hotel
Confortel Suites Hotel Madrid
Confortel Suites Madrid
Hotel ILUNION Suites Madrid
Hotel ILUNION Suites
ILUNION Suites Madrid
ILUNION Suites
Confortel Suites Madrid Hotel Madrid
Confortel Hotel Madrid
Madrid Confortel Hotel
Confortel Suites Madrid Hotel
Ilunion Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel
Hotel ILUNION Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel Madrid

Hotel ILUNION Suites Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1003 reviews" "
Rating 8 - Good. 316 out of 1003 reviews" "
Rating 6 - Okay. 60 out of 1003 reviews" "
Rating 4 - Poor. 24 out of 1003 reviews" "
Rating 2 - Terrible. 11 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone made us feel welcomed and well taken care of. Room tidiness was done every day to make sure it was cleaned and stocked with clean towels and shower necessities. Will be coming back again !
Stayed 7 nights in Oct 2024

10/10 Excellent

Yulia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Oct 2024

10/10 Excellent

Jimena, New York

Stayed 3 nights in Oct 2024

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Sheila

Traveled with partner
Disliked: Amenities
The staff at desk were friendly but rooms were very minimalistic to the point of being a bit uncomfortable. Bed and pillows were not very comfortable (pillows were old and hard no head board on bed ) fridge didn’t work, toiletries were almost non existence and tub had some mold starting to form.
Stayed 1 night in Oct 2024

6/10 Okay

Nathalie

Traveled with partner
Liked: Cleanliness
This is not a 4 star property, more likely a 3 star. Location is not walking distance to major sites, but public transportation is easy to get. Was expecting a lot more for the price paid.
Stayed 4 nights in Oct 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we originally booked was not representative of the photo of the room. I needed to upgrade for an additional amount to get a larger room. The entire staff was very friendly and helpful during our stay. The breakfast buffet was excellent. The property was located central to public transportation and there were multiple restaurant options to choose from in the area.
Stayed 8 nights in Oct 2024

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air condition is cut off due to supposedly the cool weather, but early October its wasn’t cold. The air is shut off and you have to open the window All of the garbage trucks and trash cans are loud and with the windows open they pick up at 3,4am every morning. Ridiculous absolutely ridiculous no sleep at all 3 different companies pick up right after each one.😤
Stayed 4 nights in Oct 2024

4/10 Poor

Anna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No air con and no fans. Rooms extremely hot, room faced main road so traffic noise and bugs if windows left open
Stayed 3 nights in Oct 2024

6/10 Okay

Gerardo

Stayed 3 nights in Sep 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service
Was a awful start, gave us room in a old building, smelly hallway, room is dirty, bedding not changed, no toiletries replaced, however, called front desk, upgraded a room in different building , so after stay was fine. General speaking , staffs are all good and responsive, but the cleaning is a real concern.
Stayed 4 nights in Sep 2024

8/10 Good

Bradley, EDMONTON

Traveled with partner
Good
Stayed 3 nights in Oct 2024

2/10 Terrible

Zaid

Disliked: Cleanliness, staff & service, property conditions & facilities
I been there, this hotel was not a 4 star hotel, it’s more likely Motel. The cleaning was terrible of the room and there were holes in the room. I requested the front desk to give me a water in my room but he was so arrogant and he didn’t send a water bottle. I humbly request to new people don’t stay at this place and request to the management to improve the service and clean the rooms.
Stayed 3 nights in Sep 2024

10/10 Excellent

Guillermo

Stayed 1 night in Sep 2024

8/10 Good

KAROL YESSENIA PAVON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Sep 2024

8/10 Good

Jaime Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Vasantkumar

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed for couple of nights here during our visit to Madrid. We hhave mixed feelings about this hotel. The rooms were not ready by check in time. The front desk offered to store our luggage till the room was ready. The 2 bedrooms were spacious and comfortable with modern amenities for our family(2 adults and 2 teenage kids) We loved the closet ,it was huge walk in closet. The bathroom was the only con it was tiny and the door handle came off , we tried to explain to the guys at the front desk during our early morning checkout and they didn't speak much English. The hotel was in a residential area which felt safe. You need to take a taxi to the city center. The breakfast was ample and good enough
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristobal

Stayed 3 nights in Aug 2024

8/10 Good

Celina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice staff, had hot water issues throughout the stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the stay it was amazing
Stayed 3 nights in Aug 2024

8/10 Good

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good.
Stayed 1 night in Aug 2024