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Hotel Indigo Madrid - Gran Via by IHG

4.0 star property

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Photo gallery for Hotel Indigo Madrid - Gran Via by IHG

Rooftop bar, alfresco dining, open daily
Exterior
Minibar, in-room safe, desk, blackout drapes
Rooftop bar, alfresco dining, open daily
Seasonal outdoor pool, open 10:30 AM to 7:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle Silva 6, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Patio (View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Patio (View)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Twin Bed

Premium Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Twin Bed

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed (Indoor View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (Indoor View)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Panoramic Views)

Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Panoramic Views)

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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All taxes and fees included in total
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About this property

Hotel Indigo Madrid - Gran Via by IHG

4-star hotel in Madrid Centro
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is not available.
Hotel Indigo Madrid - Gran Via by IHG offers 88 accommodations with minibars and safes. A pillow menu is available. 43-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hotel Indigo Madrid - Gran Via by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 775 square feet (72 square meters) include a conference center. This Art Deco hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is offered on request, and a car charging station is available.

Hotel Indigo Madrid - Gran Via by IHG is a smoke-free property.

A hosted evening meal is available for a surcharge daily.
El Telón - This restaurant specializes in international cuisine and serves lunch and dinner.
Terraza - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Vermutería - Onsite cocktail bar. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, French, Italian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 27 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Hosted evening meal available daily for a fee of EUR 28
  • Snack bar/deli

Restaurants on site

  • El Telón
  • Terraza
  • Vermutería

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (775 square feet of space)

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Local culture and ecosystem education
  • Reception hall
  • Renovated entire property - April 2014
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from February 21 2025 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way)
  • Nearby parking fee: EUR 27 per day (66 ft away)
  • Rollaway bed fee: EUR 50.0 per night
  • Hosted evening meal: EUR 28

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 10:30 AM to 7:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Hotel Madrid Gran Via
Hotel Indigo Madrid Gran Via
Hotel Indigo Gran Via
Indigo Madrid Gran Via
Indigo Gran Via
Hotel Indigo Madrid Gran Via
Indigo Madrid Gran Via By Ihg
Hotel Indigo Madrid Gran Via an IHG Hotel
Hotel Indigo Madrid - Gran Via by IHG Hotel
Hotel Indigo Madrid - Gran Via by IHG Madrid
Hotel Indigo Madrid - Gran Via by IHG Hotel Madrid

Hotel Indigo Madrid - Gran Via by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 458 out of 792 reviews
Rating 8 - Good. 253 out of 792 reviews
Rating 6 - Okay. 58 out of 792 reviews
Rating 4 - Poor. 16 out of 792 reviews
Rating 2 - Terrible. 7 out of 792 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Magdalena, Cumming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff including bar tender, conveniently located, safe area. Did have an odor issue coming from the bathroom area past midnight. This might require revision of odor tramps.
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Antoine

Great location
Stayed 4 nights in Nov 2024

6/10 Okay

Dallas

Liked: Cleanliness, staff & service
Needs better sound proofing. Otherwise up to standard for the price.
Stayed 5 nights in Oct 2024

8/10 Good

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Excelente ubicación ,muy cómodo y limpio...además sin ruido de la calle
Stayed 1 night in Nov 2024

6/10 Okay

Artemisa

Business traveler
Disliked: Amenities, property conditions & facilities
Overall it was quite a bad experience. From the moment you enter the hotel, there is such a strong scent that for me was difficult to support. Then the elevators were so slow and often times the card would not work to get them going. There was presumably a room service, but there was no menu or instructions how to order food from the room. I tried twice to book a massage, there was no availability. One morning there was a horrible alarm that went on for more than 30'. There was no public announcement from the hotel staff on what was going on. I had booked a junior suite, but it was a very mediocre room in terms of both space and furniture. I can't even imagine what the basic room would look like.
Stayed 4 nights in Nov 2024

8/10 Good

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice chic hotel in center of Madrid
This is a cute hotel in the central District of Madrid. The rooms were adequate in size, and clean. The front desk staff were friendly and helpful. The rooftop bar area is quite nice. If I were to travel back to Madrid for a few days I would consider this hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lena, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in a central area. Waking dictance from Pdado, Retiro park, shoppig awerywhere around, plenty all kind of eateries. We didn't use transport, everything was around. Friendly, professional staff. good breakfast ( was included). Hihgly recommend!
Stayed 5 nights in Oct 2024

10/10 Excellent

Donald, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
enjoyed my stay at this hotel. Room was very nice, location is great just off Gran Via.
Stayed 3 nights in Sep 2024

8/10 Good

Denise, GAHANNA

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice hotel close to transportation and activities in Madrid. The staff was great. The one thing that we would note is that the seat in the roll-in shower was narrow and the legs did not lock into place well. We did not have any issues but it did make us a bit nervous.
Stayed 6 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Just a few steps from the Gran Via with a bus stop directly across the street and Metro Callao station a 5-minute walk. Fantastic location for access, shopping, dining. Staff is very friendly and efficient. Easy on the eyes as well.
Stayed 7 nights in Sep 2024

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very helpful and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Grahame

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel very central rooms really nice and staff so friendly would definitely stay again
Stayed 2 nights in Sep 2024

4/10 Poor

Hoang-Trang

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 5 nights in May 2024

10/10 Excellent

Toan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Callao subway station is nearby. A lot of attractions are within walking distance like the Royal palace, Puerta del Sol or Plaza de Espana. There's a swimming pool at the rooftop which is a plus during hot summer days. Bathroom is spacious and clean with good water pressure. McDonalds, KFC, Starbucks, Carl's Jr as well as boba tea places are nearby on Gran Via. Will definitely stay here again on our next visit to Madrid.
Stayed 1 night in Jul 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madre Patria
It is an excellent hotel right in the middle of La Gran Via with all kinds of things to do.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kayuri

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good hotel located in the heart of the city
Stayed 3 nights in Jun 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Amadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel and staff. The room I had was just enough space for 1 person but might be tight for more than that.
Stayed 1 night in Jun 2024

6/10 Okay

Amr

Business traveler
Liked: Cleanliness, room comfort
very bad
they don’t know any thing about tourism
Stayed 5 nights in Jun 2024

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024