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Intelier Palacio de San Martín Hotel

4.0 star property

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Photo gallery for Intelier Palacio de San Martín Hotel

Hallway
Meeting facility
Reception
Front of property
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
$162
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

9.4 out of 10
Exceptional
(80 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Balcony

Junior Suite, 2 Twin Beds, Balcony | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (with extra bed)

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room (with extra bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

8.8 out of 10
Excellent
(27 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View) | Minibar, in-room safe, individually decorated, individually furnished

Double Room, 1 Double Bed (Inner View)

9.0 out of 10
Wonderful
(20 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Intelier Palacio de San Martín Hotel

4-star hotel in Madrid Centro
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business center, and a meeting room.
Intelier Palacio de San Martín Hotel offers 94 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Intelier Palacio de San Martín Hotel features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This boutique hotel also offers a terrace, tour/ticket assistance, and concierge services.

Intelier Palacio de San Martín Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Intelier Palacio de San Martín Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antigua Embajada

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Intelier Palacio de San Martín Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 818 out of 1071 reviews
Rating 8 - Good. 175 out of 1071 reviews
Rating 6 - Okay. 49 out of 1071 reviews
Rating 4 - Poor. 15 out of 1071 reviews
Rating 2 - Terrible. 14 out of 1071 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique Hotel wonder in Madrid!

Had a wonderful two days stay at Palacio San Martin! For the moment we checked in the staff was extremely friendly and even were able to give us an early check-in. The entire hotel is meticulously, clean and comfortable. Our room was spacious. The breakfast buffet had numerous options and also had cook to order eggs. The location was perfect since every thing was walking distance with a nice plaza right in front of the hotel.. would highly recommend this hotel when staying in Madrid!
Stayed 2 nights in Aug 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for touring the area
Stayed 2 nights in Aug 2025

10/10 Excellent

Chandubhai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, within walking distance to the Metro and La Gran Via. The reception staff were very helpful, providing map and explaining best areas to visit. The rooms were clean and very comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

tapan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the hotel was beautiful
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kerry

Stayed 1 night in Aug 2025

10/10 Excellent

Maite

Excelente servicio y limpieza, lo recomiendo.
Stayed 3 nights in Aug 2025

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and services was exceptional highly recommend. Location is prime. You have Gran Via less then a minute away and Plaza del Sol. So much restaurants/Bars and stores..
Stayed 8 nights in Aug 2025

8/10 Good

J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Location fabulous for weekend
Stayed 2 nights in Aug 2025

10/10 Excellent

Grace

Stayed 2 nights in Jul 2025

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Begoña

Stayed 5 nights in Aug 2025

10/10 Excellent

Linda

Stayed 3 nights in Aug 2025

10/10 Excellent

Edgar

Stayed 4 nights in Jul 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im glad i choose this location, centrally located to all shopping, Restaurants and Transportation. Walked several km. Each direction never got lost. Wil definitely come back here.
Stayed 6 nights in Aug 2025

10/10 Excellent

abelourd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out
Stayed 3 nights in Aug 2025

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place with friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. The service is amazing. The cleaning is excellent. The food options are very good. I recommend this hotel for everyone, also is a family friendly hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sayyed Alisina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel. The location was genuinely perfect, literally steps away from most major areas. It was so convenient to get to all places in the city. Great breakfast and wonderful staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. The bed was very comfortable and the bathroom worked great! This is a great part of the city. Everything is walkable.
Stayed 1 night in Aug 2025

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean and comfortable. Perfect location!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and breakfast. Rooms very comfortable with the express maker even better
Stayed 2 nights in Jul 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful and excellent location

Stayed 2 nights in Jul 2025