Intelier Palacio de San Martín Hotel

4.0 star property

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Photo gallery for Intelier Palacio de San Martín Hotel

Reception
Hallway
Junior Suite, 2 Twin Beds, Balcony | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Gran Via
    ‪4 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪31 min drive‬

Room options

Junior Suite, 2 Twin Beds, Balcony

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room (with extra bed)

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Standard Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Double Bed (Inner View)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Intelier Palacio de San Martín Hotel

4-star hotel in Madrid Centro
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business center, and a meeting room.
Intelier Palacio de San Martín Hotel offers 94 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Intelier Palacio de San Martín Hotel features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This boutique hotel also offers a terrace, tour/ticket assistance, and concierge services.

Intelier Palacio de San Martín Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Intelier Palacio de San Martín Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 22 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Intelier Palacio de San Martín Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1003 reviews
Rating 8 - Good. 178 out of 1003 reviews
Rating 6 - Okay. 51 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bethany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Antonieta

Stayed 2 nights in Jan 2025

8/10 Good

Zaira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Heidi

Stayed 1 night in Nov 2024

10/10 Excellent

Ada

Stayed 3 nights in Nov 2024

10/10 Excellent

Soojin

Stayed 2 nights in Dec 2024

10/10 Excellent

Vincenzo, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent service at the hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Myriam, Rio Rancho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to main attractions, restaurants, shopping, bars. Rooms clean, and friendly staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Central and comfortable. Restaurant of good quality. Staff friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay! That says everything. Location, location, location!
Stayed 2 nights in Dec 2024

6/10 Okay

Dmitry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for close proximity to city centre - really good however some minor issues: Air conditioning didn't work, it would just blast hot air and think room temperature was much lower than it actually was. Whilst power shower was strong, it alternated between hot and cold which was annoying Gold Expedia member, they didn't really seem to give me much of an upgrade (it looked the same as standard room) Worst was the poor sound insulation - from street outside noise to hearing next door neighbour and cleaners early in the morning in corridor
Stayed 3 nights in Dec 2024

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very helpful staff. Many of Madrids attractions are walkable. I would recommend this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very attentive staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excellente, muy buen servicio amable y profesional y desayuno sabriso
Stayed 1 night in Dec 2024

10/10 Excellent

Maricarmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything eas perfect! From the location to the room. Will come back!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall!
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 4 nights in Nov 2024

8/10 Good

LUIS FERNANDO RODRIGUEZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Fantastic location, great rooms. Great amenities, would stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Remi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice rooms. I will definitely recommend this hotel for convenience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024