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Intelier Palacio de San Martín Hotel

4.0 star property

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Photo gallery for Intelier Palacio de San Martín Hotel

Relax in our elegant lobby, featuring a central seating area with round tables and chairs, surrounded by a lush vertical garden.
Classic architecture meets urban charm in this beautifully maintained building.
Step into a classic hotel lobby with a grand staircase, polished floors, and elegant artwork.
Meetings and meals take place in this formal conference room with a city view.
Stunning grand hallway with ornate staircase, framed artwork, and a traditional entrance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 2 Twin Beds, Balcony

Junior Suite, 2 Twin Beds, Balcony | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (with extra bed)

1 bedroom, minibar, in-room safe, individually decorated

Standard Twin Room (with extra bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Standard Twin Room

9.4 out of 10
Exceptional
(72 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View) | 1 bedroom, minibar, in-room safe, individually decorated

Double Room, 1 Double Bed (Inner View)

8.8 out of 10
Excellent
(18 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

About this property

Intelier Palacio de San Martín Hotel

4-star hotel in Madrid Centro
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business center, and a meeting room.
Intelier Palacio de San Martín Hotel offers 94 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Intelier Palacio de San Martín Hotel features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This boutique hotel also offers a terrace, tour/ticket assistance, and concierge services.

Intelier Palacio de San Martín Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Intelier Palacio de San Martín Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antigua Embajada

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Intelier Palacio de San Martín Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1018 reviews
Rating 8 - Good. 170 out of 1018 reviews
Rating 6 - Okay. 46 out of 1018 reviews
Rating 4 - Poor. 12 out of 1018 reviews
Rating 2 - Terrible. 13 out of 1018 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Pearl

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great service and comfort

We had a lovely time, hotel staff very friendly and efficient - definitely recommend
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandhya, West new York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating and friendly. Great location close to everything. I highly recommend this hotel. I would stay here again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very helpful staff, lovely breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Very accommodating and friendly.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ivelisse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location cannot be beat! Steps from Gran Via and San Miguel plaza and all the restaurants/shops in puerta del sol. Also less than a mile from the popular “La Latina” neighborhood. Staff was super friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Franklin

Stayed 3 nights in Mar 2025

10/10 Excellent

Virgie

Stayed 3 nights in Mar 2025

10/10 Excellent

Eduardo, Ashburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t overthink it. This place and location were great. Walkable to all the main tourist hotspots in Madrid - the Palacio Real, the Plaza Mayor, Mercado de San Miguel, el Sobrino de Botín, churros, and more churros. The check in was easy, the room was spacious and fit the perfect balance of hotel conveniences and boutique uniqueness. Comfortable beds, quiet area, clean, and friendly staff. There are so many places to stay and one can always be unsure whether “this is the right place,” but we would stay here again anytime.
Stayed 1 night in Mar 2025

10/10 Excellent

Alastair

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel. Lonely rooms and bang in the centre.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in a nice area close to all the nice restaurants, shopping, monuments, etc!
Stayed 1 night in Mar 2025

10/10 Excellent

Wing Yin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Walkable to a lot of landmarks.
Stayed 3 nights in Feb 2025

8/10 Good

samah

Great stay

The location of the hotel is awesome. It is close to everything. It is super clean. The room was comfortable but it was very small and it was placed in a part of the hotel with no view what so ever with no elevator to the room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in heart of Madrid

Excellent stay. Centrally located, quiet, very comfortable. Would recommend 10/10!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great hotel, staff very friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

JUANCARLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Feb 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, Great Service

This hotel is in a great location, within walking distance to everything, and very close to a Metro station. My room was clean and updated, it was not a very large room, but it was perfect for one or two people. The hotel staff was very helpful and friendly. The restaurant on site was also great for a drink and a quick bite. I would highly recommend this hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Maribel, Raleigh

Traveled with partner
Liked: Staff & service, amenities
The hotel is in a great location with plenty of dining options nearby. It’s very walkable, making it easy to explore and enjoy the shopping scene. The hotel staff is extremely helpful and friendly! Highly recommend!
Stayed 2 nights in Feb 2025