This smoke-free hotel features conference space, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Madrid Gran Via 25 Affiliated by Meliá offers 175 air-conditioned accommodations with safes and hair dryers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.
Bathrooms include bathtubs or showers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Hotel Madrid Gran Via 25 Affiliated by Meliá features a vending machine, tour/ticket assistance, and concierge services. Event facilities measuring 904 square feet (84 square meters) include conference space. Public areas are equipped with complimentary wireless Internet access. This Madrid hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours).
Hotel Madrid Gran Via 25 Affiliated by Meliá is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11 AM.
Room service (during limited hours) is available.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 26 per day); discounts available
Area shuttle
Food and drink
Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 16 for adults and EUR 8 for children
Family friendly
In-room crib
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
904 square feet of conference space
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
9 floors
Built in 1925
Reception hall
Smoke-free property
Room amenities
Bedroom
Down comforter
Free crib
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Premium bedding
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch LCD TV with satellite channels
Food and drink
Limited room service
More
Air conditioning
Heating
Iron/ironing board on request
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
Nearby parking fee: EUR 26 per day (2625 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cribs/infant beds are available at no charge for children up to 2 years old.
This property offers central heating or air conditioning, depending on the season.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Hotel Madrid Gran Via 25 Affiliated by Meliá Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff were lovely and helpful, but the location was very intense and crowded. The noise and sirens from the street kept me up every night, and when i asked to change rooms I was told that I could be given a very small room on the interior which was 'much smaller' than my already very small room. There was a strong smell from the bathroom. The hotel was inflexible with my requests to cancel for a refund, or even a partial refund.
Nicole
Stayed 4 nights in Jan 2025
2/10 Terrible
Alejandro
Jan 29, 2025
Disliked: Staff & service
They don't care about clients, they don't do anything to help new clients, they have the worst customer service ... in my opinion
The rooms are too old, the spaces are too noisy, you can hear everything happening around your room
And I was in 5th floor, could hear people walking in their rooms, their alarms and sometimes conversations, the breakfast is pretty poor and it was everyday the same food, staff is very friendly Marina and Pablo they’re fantastic the shame is the property needs a refresh also the elevator it is even scary to be on it feels like if your are gonna fall
William
Stayed 3 nights in Jan 2025
10/10 Excellent
Wilfredo
Traveled with partner
Jan 28, 2025
Liked: Amenities
Excellent customer service
Wilfredo
Stayed 3 nights in Jan 2025
8/10 Good
Ahmad
Traveled with group, Business traveler
Jan 28, 2025
Liked: Cleanliness, staff & service
nice location
Ahmad
Stayed 2 nights in Jan 2025
4/10 Poor
François
Business traveler
Jan 24, 2025
Disliked: Room comfort
Not for my next trip to Madrid even if the people were nice
This is perfectly located hotel. Great rooms and amenities. Wonderful location, perfect to walk Madrid´s main attractions. Great dining and shopping options.
The hotel is positioned at center of Madrid near more important place of the city Sol ,Plaza Mayor , Parlament Prado museum Thyssen museum and has metro station in front it line 1
hector
Stayed 2 nights in Jan 2025
6/10 Okay
gisela
Jan 7, 2025
gisela
Stayed 3 nights in Dec 2024
10/10 Excellent
Jaweria
Jan 7, 2025
Liked: Cleanliness, amenities
Ithe location was awesome, however the beds super uncomfortable