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Hotel Madrid Gran Via 25 Affiliated by Meliá

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Madrid Gran Via 25 Affiliated by Meliá

Lobby
Lobby
Lobby
Vending machine
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Gran Via 25, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Lope de Vega Theatre
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Triple Room

Triple Room | In-room safe, laptop workspace, iron/ironing board

Triple Room

  • 205 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Family Room

Family Room | In-room safe, laptop workspace, iron/ironing board

Family Room

  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Standard Room

In-room safe, laptop workspace, iron/ironing board

Standard Room

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room with Views

Standard Room with Views | In-room safe, laptop workspace, iron/ironing board

Standard Room with Views

  • 151 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (2+1)

In-room safe, laptop workspace, iron/ironing board

Standard Room (2+1)

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Room (Superior Gran Via View Queen Bed 2+1)

In-room safe, laptop workspace, iron/ironing board

Room (Superior Gran Via View Queen Bed 2+1)

  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (3AD)

In-room safe, laptop workspace, iron/ironing board

Standard Room (3AD)

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Room (Superior Gran Via View Queen Bed 3AD)

In-room safe, laptop workspace, iron/ironing board

Room (Superior Gran Via View Queen Bed 3AD)

  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Gran Vía view)

In-room safe, laptop workspace, iron/ironing board

Superior Room (Gran Vía view)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single room

Single room | In-room safe, laptop workspace, iron/ironing board

Single room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, laptop workspace, iron/ironing board

Superior Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Madrid Gran Via 25 Affiliated by Meliá

Hotel in Madrid Centro
This smoke-free hotel features conference space, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Madrid Gran Via 25 Affiliated by Meliá offers 175 air-conditioned accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel Madrid Gran Via 25 Affiliated by Meliá features a vending machine, tour/ticket assistance, and concierge services. Event facilities measuring 904 square feet (84 square meters) include conference space. Public areas are equipped with complimentary wireless Internet access. This Madrid hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

Hotel Madrid Gran Via 25 Affiliated by Meliá is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 26 per day); discounts available
  • Area shuttle

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 8 for children

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 904 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Built in 1925
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Nearby parking fee: EUR 26 per day (2625 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cribs/infant beds are free for children up to 2 years old.
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Hotel Madrid Gran Via 25 Affiliated by Meliá Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 550 out of 1007 reviews" "
Rating 8 - Good. 235 out of 1007 reviews" "
Rating 6 - Okay. 130 out of 1007 reviews" "
Rating 4 - Poor. 53 out of 1007 reviews" "
Rating 2 - Terrible. 39 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

qwynn

Stayed 5 nights in Aug 2024

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
Small.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff were helpful and wonderful
Stayed 1 night in Sep 2024

2/10 Terrible

Manuel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff of the hotel was very kind and friendly, Jorge , Felipe and Osvaldo they help us a lot and make our stay better. The conditions of the hotel is below average, the rooms needs maintenance, the toilets moves, the outlets covers are broken, etc, It’s not kids safe, outlets and windows are unsafe for kids. The elevators are not enough for the capacity of the hotel, multiple time I’ve to wait between 15 to 25 minutes to catch it. The bathtub is extremely slippery. As a young people, we often slip. I can't imagine how dangerous it must be for an elderly or disabled person. During the weekends there are many activities on the Gran Ave so sleeping is difficult between the police and ambulance sirens. Honestly I don’t recommend this hotel specially if you are traveling with kids.
Stayed 3 nights in Oct 2024

10/10 Excellent

Zaimaris

Stayed 3 nights in Sep 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, se encuentra a la par de una estación de metro y varias cercanas. La habitación es comoda y amplia, uno de los pocos hoteles que cuentan con habitaciones familiares. La limpieza siempre excelente, algunas partes necesitan remodelación pero no causa inconvenientes. El staff del restaurante es muy amable y atento, asi como en recepción.
Stayed 6 nights in Sep 2024

8/10 Good

Roseann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small but clean. located in a very busy area
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathallies

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

roberta

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Estancia en el Hotel
Mi estancia en este hotel fue extremadamente decepcionante. Los problemas con el aire acondicionado, la falta de mantenimiento y el servicio al cliente deficiente hicieron que mi visita a Madrid fuera incómoda y estresante. **Aire acondicionado defectuoso**: - No funcionaba en la habitación original - Tampoco funcionaba en la segunda habitación asignada - Tuve que conformarme con dos ventiladores, lo cual fue insuficiente **Servicio al cliente pobre** - La recepcionista fue antipática - No se ofrecieron disculpas por los inconvenientes - No hubo intento de compensación o solución adecuada **Instalaciones en mal estado** - Mantenimiento precario en general - Instalaciones muy antiguas y descuidadas No recomiendo este hotel a nadie que planee pasar varios días en Madrid. La falta de comodidades básicas como aire acondicionado funcional, combinada con un servicio al cliente deficiente, hace que la estancia sea desagradable. Hay mejores opciones disponibles en la ciudad para los viajeros.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Great location
Stayed 3 nights in Sep 2024

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Ramon

Stayed 7 nights in Aug 2024

6/10 Okay

J henriot

Stayed 2 nights in Sep 2024

10/10 Excellent

marylena

Stayed 1 night in Sep 2024

10/10 Excellent

Maria Rosa

Stayed 1 night in Sep 2024

10/10 Excellent

Mauricio

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2024

2/10 Terrible

Ricardo

Disliked: Cleanliness, amenities, property conditions & facilities
Do not recommend this hotel at all, I tried to cancel pero they did not have a refund.
Stayed 1 night in Sep 2024

6/10 Okay

Steven, Miami

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent on the Gran Via: Metro is right outside as well as the hop-on hop-off bus stop (across the street. Lots of outdoor dining options next to the hotel. Hotel room amenities were minimal: only hotel that did not have a coffeemaker or mini fridge in the room. The breakfast was very good at a good price. Staff was very good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonas

Stayed 6 nights in Sep 2024

6/10 Okay

Argelis, eatontown

Ok
Stayed 2 nights in Sep 2024

8/10 Good

Reyad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heRt of Madrid
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar excelentemente localizado en Madrid. Aunque las habitaciones son pequeñas, están limpias , el desayuno muy bueno y las áreas comunes muy acogedoras. A pasos de la estación del metro, tiendas, teatros, restaurantes.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024