This smoke-free hotel features conference space, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Madrid Gran Via 25 Affiliated by Meliá offers 175 air-conditioned accommodations with safes and hair dryers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.
Bathrooms include bathtubs or showers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Hotel Madrid Gran Via 25 Affiliated by Meliá features a vending machine, tour/ticket assistance, and concierge services. Event facilities measuring 904 square feet (84 square meters) include conference space. Public areas are equipped with complimentary wireless Internet access. This Madrid hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours).
Hotel Madrid Gran Via 25 Affiliated by Meliá is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11 AM.
Room service (during limited hours) is available.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 26 per day); discounts available
Area shuttle
Food and drink
Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 8 for children
Family friendly
In-room crib
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
904 square feet of conference space
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
9 floors
Built in 1925
Reception hall
Smoking not allowed
Room amenities
Bedroom
Down comforter
Free crib
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Premium bedding
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch LCD TV with cable/satellite channels
Food and drink
Limited room service
More
Air conditioning
Heating
Iron/ironing board on request
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
Nearby parking fee: EUR 26 per day (2625 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cribs/infant beds are available at no charge for children up to 2 years old.
This property offers central heating or air conditioning, depending on the season.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Hotel Madrid Gran Via 25 Affiliated by Meliá Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was only one night and it was ok. The problem with a lot of hotels in europe is there is no air conditioner and it was already hot. They put a fan in my room and it was ok. It was nice of them not to charge the breakfast that I confirmed but did not have. Great location
Estela
Stayed 1 night in Apr 2025
4/10 Poor
Bernadette
Traveled with family
Apr 8, 2025
Disliked: Staff & service, room comfort
Disappointing
No air conditioning though this is advertised on website so window had to stay open which made sleep difficult due to street noise all night, reception did not respond to requests regarding this. Beds were not as booked and enquires revealed the particular situation booked did not exist. Socket was faulty.
Location is central but very noisy.
Bedroom was cleaned well daily.
The room was in very poor condition. The bed had a very hard mattress, the sheets were of poor quality and torn. The bathroom tub was very dirty and clogged. The hair dryer was over 30 years old and had a plug around it. The towels were dingy and very old. There was no hand cream. This is a very poor quality hotel, due to its location. The breakfast was horrible.
Everything was a disaster, boiling water fell from the ceiling, the room filled with black water and smoke.
The hotel staff was not at all kind, they didn't even help us pick up our things in the middle of the flooding in the room.
Mariela
Stayed 3 nights in Apr 2025
2/10 Terrible
Robert
Apr 7, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
The tiny room was extremely hot
No AC to cool it down
Complained 3 times
No result
Horrible
Don’t recommend
The location is right on top of the Gran Via Metro station. This is very convinient.
Also the location is in the center of everything and evryhting is within a shorta walking distance
Booked a room that overlooked Gran Via for a reasonable price. Check in and service was quick and friendly. There's included breakfast and bag check. Great spot for center of Madrid