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Grupotel Mayorazgo

4.0 star property

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Photo gallery for Grupotel Mayorazgo

Breakfast, lunch, dinner served; Mediterranean cuisine
Porch
Lobby sitting area
Down comforters, minibar, in-room safe, desk
Indoor wedding

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Flor Baja 3, Madrid, Madrid, 28013
  • Plaza de EspaƱa - Princesa
    ā€Ŗ1 min walkā€¬
  • Gran Via
    ā€Ŗ1 min walkā€¬
  • Lope de Vega Theatre
    ā€Ŗ1 min walkā€¬
  • Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas)
    ā€Ŗ23 min driveā€¬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace | Down comforters, minibar, in-room safe, desk

Double Room, Terrace

  • 194 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

Single Room | Down comforters, minibar, in-room safe, desk

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Room

Down comforters, minibar, in-room safe, desk

Economy Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room Single Use

Down comforters, minibar, in-room safe, desk

Economy Double Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Premium Double Room Single Use

Down comforters, minibar, in-room safe, desk

Premium Double Room Single Use

  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Down comforters, minibar, in-room safe, desk

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Double Room

Down comforters, minibar, in-room safe, desk

Premium Double Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Down comforters, minibar, in-room safe, desk

Quadruple Room

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Double Room Single Use, Gran VĆ­a View

Down comforters, minibar, in-room safe, desk

Double Room Single Use, Gran VĆ­a View

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, desk

Double Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Gran Via View

Double Room, Gran Via View | Down comforters, minibar, in-room safe, desk

Double Room, Gran Via View

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Down comforters, minibar, in-room safe, desk

Double Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hotel Riu Plaza EspaƱa

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
The price is $228
per night
$251 total
includes taxes & fees
Mar 3 - Mar 4
Hotel Riu Plaza EspaƱa

About this property

Grupotel Mayorazgo

4-star hotel in Madrid Centro
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Grupotel Mayorazgo offers 200 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 5 meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Grupotel Mayorazgo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Bar Retiro - This piano bar specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered.
GastroVia 61 - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Retiro
  • GastroVia 61

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Hotel Mayorazgo
Best Western Hotel Mayorazgo Madrid
Best Western Mayorazgo
Best Western Mayorazgo Madrid
Mayorazgo
Mayorazgo Hotel Madrid
Hotel Mayorazgo Madrid
Hotel Mayorazgo
Mayorazgo Madrid
Hotel Mayorazgo
Grupotel Mayorazgo Hotel
Grupotel Mayorazgo Madrid
Grupotel Mayorazgo Hotel Madrid

Grupotel Mayorazgo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 294 out of 679 reviews
Rating 8 - Good. 228 out of 679 reviews
Rating 6 - Okay. 100 out of 679 reviews
Rating 4 - Poor. 39 out of 679 reviews
Rating 2 - Terrible. 18 out of 679 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xin

Stayed 2 nights in Oct 2024

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellence overall
Stayed 1 night in Nov 2024

10/10 Excellent

noel, Guayama

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and superb service
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Rafael, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, servicio de primera. Lo recomiendo.
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very noce hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Rory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

ROBERTO

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The clening was deficient, the towels were not replaced during the four days journey, and we gave to ask for shampoo, soap and the after shower towel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Adris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Nice room, good breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Luz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Stores and places were walkable which I like. Transportation wasn't so good because too much traffic.
Stayed 3 nights in Sep 2024

6/10 Okay

Norberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know this hotel since more than 30 yearsl where I used to stay frequently. Excellent location, nice area, clean and friendly staff. The night I left there was a wedding and the noise continued until 5AM in the morning, which practically ruined my night.
Stayed 5 nights in Sep 2024

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service
Our Room 138 looks very dark and the bathroom needs a little update. I requested higher floor before our arrival but they ignored us šŸ˜’
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern amenities and very clean! Excellent location with plenty of places to eat in the vicinity. Beautiful antiques on every floor!
Stayed 2 nights in Jun 2024

10/10 Excellent

Tung

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and comfortable. Each section has a theme, which the kids really loved.
Stayed 3 nights in Jun 2024

10/10 Excellent

Elton, Seattle

Stayed 2 nights in Aug 2024

10/10 Excellent

April, Arlington

Stayed 1 night in Aug 2024

10/10 Excellent

Alexander, Bellevue

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location and very nice hotel
Stayed 5 nights in Aug 2024

6/10 Okay

Majdeline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was not helpfull with the parking. Made me use an interphone under the sun and wanted to receive payment before she opens the door to the parking. I requested a spot but she couldn't see it. Same thing happened the second night. The guy at the reception desk didn't have any proof that we pay 70ā‚¬ for 2 nights parking and didn't want to let me in.
Stayed 2 nights in Jul 2024

10/10 Excellent

JORDANA

Liked: Cleanliness, staff & service, property conditions & facilities
Room maintainance from the stuff was excellent, with quality air conditioning to accommodate for the hot weather. Comfortable beds and the bathroom exceeds expectations. Thank you for a lovely stay!
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it
Stayed 6 nights in Jul 2024

10/10 Excellent

Dan

Stayed 4 nights in Jul 2024

6/10 Okay

Jeanah

Liked: Cleanliness
Disliked: Staff & service
I really loved my time in Madrid! With that being said, I thought all the people in Madrid were all so friendly and nice, except for the men who were at the reception at this hotel. They were not warm or friendly and they even tried to charge me for three drinks from the mini bar on a specific date of my stay when I didn't take anything from the mini bar or even had any maid services so there was no way that they could have seen that I had taken anything from the mini bar. In the end, they said they'd believe me and not charge me but I thought it was quite strange that they had record of it on a day that there wasn't even any maid service. Also, the rooms are not as nice as photographed and quite small. The terrace for each room is actually quite nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tracie

Stayed 2 nights in Jul 2024