Grupotel Mayorazgo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grupotel Mayorazgo

Breakfast, lunch, dinner served; Mediterranean cuisine
Porch
Indoor wedding
Down comforters, minibar, in-room safe, desk
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Flor Baja 3, Madrid, Madrid, 28013
  • Plaza de España - Princesa
    1 min walk
  • Gran Via
    1 min walk
  • Lope de Vega Theatre
    1 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

Double Room, Terrace

  • 194 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Economy Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

Economy Double Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 2 Twin Beds

Premium Double Room Single Use

  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

Premium Double Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Quadruple Room

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Double Room Single Use, Gran Vía View

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

Double Room, Gran Via View

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Grupotel Mayorazgo

4-star hotel in Madrid Centro
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Grupotel Mayorazgo offers 200 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 5 meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Grupotel Mayorazgo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Bar Retiro - This piano bar specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered.
GastroVia 61 - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Retiro
  • GastroVia 61

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Hotel Mayorazgo
Best Western Hotel Mayorazgo Madrid
Best Western Mayorazgo
Best Western Mayorazgo Madrid
Mayorazgo
Mayorazgo Hotel Madrid
Hotel Mayorazgo Madrid
Hotel Mayorazgo
Mayorazgo Madrid
Hotel Mayorazgo
Grupotel Mayorazgo Hotel
Grupotel Mayorazgo Madrid
Grupotel Mayorazgo Hotel Madrid

Grupotel Mayorazgo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 287 out of 669 reviews" "
Rating 8 - Good. 226 out of 669 reviews" "
Rating 6 - Okay. 100 out of 669 reviews" "
Rating 4 - Poor. 38 out of 669 reviews" "
Rating 2 - Terrible. 18 out of 669 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service
Our Room 138 looks very dark and the bathroom needs a little update. I requested higher floor before our arrival but they ignored us 😒
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern amenities and very clean! Excellent location with plenty of places to eat in the vicinity. Beautiful antiques on every floor!
Stayed 2 nights in Jun 2024

10/10 Excellent

Tung

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and comfortable. Each section has a theme, which the kids really loved.
Stayed 3 nights in Jun 2024

10/10 Excellent

Elton, Seattle

Stayed 2 nights in Aug 2024

10/10 Excellent

April, Arlington

Stayed 1 night in Aug 2024

10/10 Excellent

Alexander, Bellevue

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location and very nice hotel
Stayed 5 nights in Aug 2024

6/10 Okay

Majdeline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was not helpfull with the parking. Made me use an interphone under the sun and wanted to receive payment before she opens the door to the parking. I requested a spot but she couldn't see it. Same thing happened the second night. The guy at the reception desk didn't have any proof that we pay 70€ for 2 nights parking and didn't want to let me in.
Stayed 2 nights in Jul 2024

10/10 Excellent

JORDANA

Liked: Cleanliness, staff & service, property conditions & facilities
Room maintainance from the stuff was excellent, with quality air conditioning to accommodate for the hot weather. Comfortable beds and the bathroom exceeds expectations. Thank you for a lovely stay!
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it
Stayed 6 nights in Jul 2024

10/10 Excellent

Dan

Stayed 4 nights in Jul 2024

6/10 Okay

Jeanah

Liked: Cleanliness
Disliked: Staff & service
I really loved my time in Madrid! With that being said, I thought all the people in Madrid were all so friendly and nice, except for the men who were at the reception at this hotel. They were not warm or friendly and they even tried to charge me for three drinks from the mini bar on a specific date of my stay when I didn't take anything from the mini bar or even had any maid services so there was no way that they could have seen that I had taken anything from the mini bar. In the end, they said they'd believe me and not charge me but I thought it was quite strange that they had record of it on a day that there wasn't even any maid service. Also, the rooms are not as nice as photographed and quite small. The terrace for each room is actually quite nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tracie

Stayed 2 nights in Jul 2024

10/10 Excellent

Katherine

Stayed 4 nights in Jul 2024

6/10 Okay

Sarah

Stayed 2 nights in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

April, Arlington

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the convenience of the location. Many taxis sit right outside the hotel so it was easy to come and go if needed. The food/breakfast is fantastic.
Stayed 1 night in Jul 2024

2/10 Terrible

khaled

Traveled with family
It was worst experience for me to be honest! When I arrived to the hotel to check in, the receptionist didn’t even look at me or called her colleague to assist us ! She was on the phone for more than 5 minutes and I was just standing there waiting anyone to talk to us at least! I’ve been travelling all over the world and have been stayed in hundreds of hotels but this first impression was the worst for me ! Then i when got into the room i was lacking in any kind of convenience to me as a resident! i couldn’t sleep well because if the noise of the vacuum cleaner! So over all I wouldn’t ever recommend it to anybody! And absolutely i would never visit this hotel again !
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheyla

Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

Sheyla

Liked: Staff & service
Everything was great. Except not been able to use the terrace as this was closed during the week and open during the weekend but not available due to a wedding.
Stayed 1 night in Jun 2024

10/10 Excellent

LAVINIU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Perfect location. Rooms decorated with attention to detail. The bathrooms are spacio
Stayed 4 nights in Jun 2024

10/10 Excellent

Carolina

Stayed 6 nights in Jun 2024

10/10 Excellent

Carolina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, really nice rooms
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Hesham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent near every thing. The hotel is very nice to stay in for a trib to madrid. The staff are very friendly and professional.
Stayed 1 night in Jun 2024

6/10 Okay

Agustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Jun 2024