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Hotel Puerta de Toledo

3.0 star property

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Photo gallery for Hotel Puerta de Toledo

Lobby
26-inch LCD TV with satellite channels, TV
Select Comfort beds, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 14 per person)
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Air conditioning
$144
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Glorieta Puerta de Toledo 4, La Latina, Madrid, Madrid, 28005
  • Place, Plaza Mayor
    ‪13 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Double Room

Select Comfort beds, in-room safe, desk, laptop workspace

Double Room

9.2 out of 10
Wonderful
(33 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double room with rollaway bed

Double room with rollaway bed | Select Comfort beds, in-room safe, desk, laptop workspace

Double room with rollaway bed

9.6 out of 10
Exceptional
(5 reviews)
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Select Comfort beds, in-room safe, desk, laptop workspace

Superior Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Select Comfort beds, in-room safe, desk, laptop workspace

Superior Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room Single Use

Select Comfort beds, in-room safe, desk, laptop workspace

Standard Double Room Single Use

8.8 out of 10
Excellent
(5 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Select Comfort beds, in-room safe, desk, laptop workspace

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room (2 Adults 2 Children)

Family Room (2 Adults 2 Children) | Select Comfort beds, in-room safe, desk, laptop workspace

Family Room (2 Adults 2 Children)

  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

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About this property

Hotel Puerta de Toledo

3-star Madrid hotel, connected to a shopping center in Arganzuela
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and a 24-hour front desk.
Hotel Puerta de Toledo offers 169 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature Select Comfort mattresses. 26-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. 2 meeting rooms are available. This Madrid hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Onsite venue - This bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Magnifying mirror
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1968
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Puerta de Toledo
Hotel Puerta de Toledo Madrid
Puerta de Toledo
Puerta de Toledo Madrid
Puerta De Toledo Hotel
Hotel Puerta Toledo
Puerta Toledo Madrid
Puerta Toledo
Hotel Puerta Toledo Madrid
Hotel Puerta de Toledo Hotel
Hotel Puerta de Toledo Madrid
Hotel Puerta de Toledo Hotel Madrid

Hotel Puerta de Toledo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 416 out of 865 reviews
Rating 8 - Good. 335 out of 865 reviews
Rating 6 - Okay. 80 out of 865 reviews
Rating 4 - Poor. 24 out of 865 reviews
Rating 2 - Terrible. 10 out of 865 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 8 nights in Jul 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom is very small but the bed was comfy, and it was too far from the center of madrid
Stayed 4 nights in Jul 2025

10/10 Excellent

Henri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Renovated, clean and in a convenient location
Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, nice personal touches Close to tube and bus routes Everything worked well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin, Denver

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed here one night, but we liked that we could walk to the palace and one of the cathedrals. The neighborhood felt more local and not very touristy.
Stayed 1 night in Jun 2025

10/10 Excellent

Germein

Stayed 2 nights in Jun 2025

10/10 Excellent

Nadja, Prescott Valley

Liked: Cleanliness, property conditions & facilities
Clean & excellent housekeeping. Restaurant in hotel makes a big difference; close to Plaza Mayor & bus access just around the corner. 1.50 euro takes you to La Latina, plaza mayor & on the other side to plaza España, gran via.
Stayed 10 nights in Jun 2025

10/10 Excellent

alfonsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Ivelisse, Caguas

Traveled with family
Liked: Amenities, property conditions & facilities
Un hotel centrico
Stayed 1 night in Jun 2025

10/10 Excellent

Yelitza

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bien localizado, cuarto limpio y cómodo.
Stayed 2 nights in Jun 2025

10/10 Excellent

geovi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 5 nights in May 2025

10/10 Excellent

Amuthavalli Shanthi, Singapore

Liked: Amenities
The hotel is conveniently located. They have a cafeteria that served lovely food. The room was spacious and beautiful.
Stayed 2 nights in May 2025

10/10 Excellent

Edwin

Traveled with family
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, muy accesible a todo.
Stayed 4 nights in May 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Khalid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No check out allowed

They don’t accommodate any late check out, any extra check out time even one hour is charged!
Stayed 2 nights in Apr 2025

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey hotel Perfect location for us Friendly staff We could not hear any outside noise but could here everything from the hall was and the room above us when they returned at 2.30 am
Stayed 1 night in Apr 2025

10/10 Excellent

Ursula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Great location, besides the metro, Gran Via minutes on the metro. Hotel very modern, staff lovely, room's lovely, i just had an overall great stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

n s

Disliked: Staff & service, amenities, property conditions & facilities
If you book your room via any 3rd party site and not directly with the hotel, then hotel does not provide water as a welcome for its guest. No coffee machine or kettle in the room either. The room was quite small and the bed was not very comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Olivia Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed our stay at Hotel Puerto de Toledo. It had a very convenient location and kind, attentive staff! We woukd definitely stay again!
Stayed 4 nights in Dec 2024