Hotel Regina

4.0 star property

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Photo gallery for Hotel Regina

Relax in a serene outdoor space with comfortable lounge chairs and a small table.
Relax in a spacious room with a large bed, seating area, and separate living space.
Relax in a compact room with a desk, flat-screen TV, and comfortable chair.
Experience the vibrant atmosphere of this historic urban square, surrounded by a mix of traditional and modern architecture.
Features a large oval mirror, sleek vanity, and marble countertop.

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Alcala 19, Madrid, Madrid, 28014
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

Junior Suite (Alcalá)

9.6 out of 10
Exceptional
(13 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

9.4 out of 10
Exceptional
(6 reviews)
  • 538 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

Deluxe Room (Alcalá)

9.6 out of 10
Exceptional
(26 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Luxury Penthouse, Hot Tub (Terrace)

8.0 out of 10
Very good
(1 review)
  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite Exterior (Aduana)

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Sofa Beds

Superior Double Room (Interior)

9.4 out of 10
Exceptional
(67 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

Superior Double Room (Aduana)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

Standard Double Room (Interior)

9.6 out of 10
Exceptional
(105 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

Penthouse, Hot Tub (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Double Room (Aduana)

9.2 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

Penthouse, Terrace

9.6 out of 10
Exceptional
(5 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Single Room (Interior)

9.4 out of 10
Exceptional
(53 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Junior Suite (Interior)

9.8 out of 10
Exceptional
(20 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

Similar properties

About this property

Hotel Regina

4-star Madrid hotel, connected to a shopping center in Madrid Centro
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Hotel Regina offers 175 accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and concierge services. Limo/town car service and wedding services can be provided. A total renovation of this property was completed in January 2020.

Hotel Regina is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Hot tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (33 inch wide door)
  • Grab bar in shower
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Low-height counter and sink (29 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Renovated entire property - January 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1792 out of 2074 reviews
Rating 8 - Good. 210 out of 2074 reviews
Rating 6 - Okay. 42 out of 2074 reviews
Rating 4 - Poor. 17 out of 2074 reviews
Rating 2 - Terrible. 13 out of 2074 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

DANIELA, Quito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, el staff súper amable desde que llegas, te ayudan con lo que necesites y el desayuno buffet excelente.
Stayed 3 nights in Apr 2025

10/10 Excellent

JENNIFER, BRONX

Stayed 2 nights in Apr 2025

10/10 Excellent

Arnaldo

Stayed 2 nights in Apr 2025

10/10 Excellent

Maria Ines, Guatemala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The staff was the best. Excellent location
Stayed 7 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Tom

Stayed 2 nights in Apr 2025

10/10 Excellent

Melinda

Stayed 6 nights in Apr 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Amenities, property conditions & facilities
The staff was amazing and loved the private roof top garden.
Stayed 3 nights in Apr 2025

8/10 Good

adis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, stylish hotel in the best location in Madrid!
Stayed 3 nights in Apr 2025

10/10 Excellent

Rashelle, Chattanooga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, comfortable, attention to detail.
Stayed 4 nights in Apr 2025

10/10 Excellent

james andrew daluz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was very nice and convenient. service was great. i didnt get an upgrade. The room that we stayed was the room i selected when i booked it. so theres no VIP upgrade. i have no issue. would ahve been nice if i was upgarded..i would go back and stay at Regina Hotel again
Stayed 7 nights in Apr 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location
Stayed 1 night in Apr 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Sigrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary experience

Excellent stay, comfortable, clean, close to all places we wanted to visit Thank you for your service
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for my first trip to Madrid!

I stayed at the Hotel Regina for a four-night solo trip to Madrid, and wouldn't hesitate to choose this hotel again. The front desk staff were very friendly and helpful, the room and property clean and comfortable, and the hotel was in a very convenient location, close to the metro, museums, Plaza Mayor, and much more.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

The hotel is in a great location & the staff are amazingly helpful and very welcoming. We had a great stay & going back again in June to this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cassi Jo

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Madrid nice

We were in the heart of Madrid, walking distance to all the main attractions. Staff at hotel very accommodating and friendly.
Stayed 4 nights in Mar 2025

10/10 Excellent

JO MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop terrace is lovely spot to sip wine, read, snooze, chat.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Regina

They had an amazing breakfast and everyone was kind and helpful
Stayed 7 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing breakfast, friendly professional service. Highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Sigrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sigrid López González

Excellent as usual
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and professional service. Room was well decorated, clean and comfortable. The tradeoff of excellent location in Madrid is difficult access. We had to haul with our bags some distance before reaching the hotel. We paid for a superior room but view was mediocre. We don't particularly like the open closed format, but considering all other pluses, it was not a big deal. Overall the experience was excellent.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Noisy

For being in a classy part of town you will not get rest here. The rooms themselves are very noisy. The water would run any time someone flushed the toilet and would be very loud. You could hear all the noises coming from the staff and other guests through the hall. Also the functionality of some things were bad. Ex rain shower. The good thing about this hotel was location and the breakfast buffet.
Stayed 2 nights in Mar 2025