Hotel Regina

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Regina

Reception
Luxury Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar
Point of interest
Junior Suite (Alcalá) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar
Suite | Living area | Flat-screen TV

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Alcala 19, Madrid, Madrid, 28014
  • Gran Via
    3 min walk
  • Castizo
    1 min walk
  • Sevilla Station
    1 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive

Room options

Junior Suite (Alcalá)

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

  • 538 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

Deluxe Room (Alcalá)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Penthouse, Hot Tub (Terrace)

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

Superior Double Room (Interior)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Superior Double Room (Aduana)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Standard Double Room (Interior)

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Penthouse, Hot Tub (Terrace)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room (Aduana)

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Penthouse, Terrace

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Single Room (Interior)

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Junior Suite (Interior)

  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

Similar properties

About this property

Hotel Regina

4-star Madrid hotel, connected to a shopping center in Madrid Centro
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Hotel Regina offers 175 accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and concierge services. Limo/town car service and wedding services can be provided. A total renovation of this property was completed in January 2020.

Hotel Regina is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Spa tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (33 inch wide door)
  • Grab bar in shower
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Low-height counter and sink (29 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1845 out of 2146 reviews" "
Rating 8 - Good. 234 out of 2146 reviews" "
Rating 6 - Okay. 39 out of 2146 reviews" "
Rating 4 - Poor. 15 out of 2146 reviews" "
Rating 2 - Terrible. 13 out of 2146 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David, Waxhaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Regina is in a great location walkable to everything you want to see in the old town. The staff is very helpful for any questions and requests and the breakfast is very good. Book a room with a city view if you can. The courtyard view is to a mechanical area that has no view.
Stayed 2 nights in Sep 2024

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at the Hotel Regina, the staff were very helpful and friendly and the hotel has a nice modern decor. My room had most things you need and the bed was comfy, my only complaint is that I could randomly hear very loud running water, which I think must have been the showers in the rooms next to me. So not sure the rooms were soundproofed as described. The breakfast buffet was lovely, lots of choice and very friendly service, although no english tea bags. The hotel is very central and I would recommend staying here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff fantastic breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce, Shoreline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel Regina was perfect for our first visit to Madrid. The location is ideally central and walkable to most major attractions. Very friendly and helpful staff. We will definitely be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio, Apex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanta este hotel! Ya hemos estado en dos oportunidades y lo recomendamos.
Stayed 2 nights in May 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast buffet! The selection was amazing so many choices and so beautifully presented
Stayed 2 nights in Aug 2024

10/10 Excellent

Mehrad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, everything was great
Stayed 2 nights in Sep 2024

10/10 Excellent

howard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location great staff excellent breakfast comfortable beds
Stayed 3 nights in Sep 2024

10/10 Excellent

Sundip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Madrid!
One of the best hotel stays we have ever had in 25 years!
Stayed 5 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were blown away by the service and hospitality at Hotel Regina. If we come back to Madrid we will be staying here 100%. Our experience couldn’t not have been better.
Stayed 2 nights in Sep 2024

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric, Mercer Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean nice rooms in excellent condition, very friendly staff, and an outstanding breakfast buffet (included with Expedia VIP). There are 3 rooms on the first floor which are super convenient since there is a stairway and the buffet is on the first floor. Location is across the street from the Fairmont at a fraction of the price.
Stayed 3 nights in Sep 2024

10/10 Excellent

Danelia, Sugar Land

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and service. Would definitely stay there again!
Stayed 2 nights in Aug 2024

10/10 Excellent

guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waiting for the next time!
The perfect hotel for a visit to Madrid! Excellent location, within walking distance to most attractions and a metro station right at the hotel entrance. The rooms are comfortable and very clean. The service was great, 5 star service! The breakfast was very tasty. We will return and choose this hotel without a doubt!
Stayed 4 nights in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent, like all the other reviews said. The staff could not have been more helpful or friendly, and every consideration was taken immediately. The room was lovely and clean and had wonderful amenities. The daily cleaning was top-notch and the hotel overall could not have been more perfect. And it’s situated within walking distance to most of the major attractions. At the very least, a short cab right away. A huge thank you to Hotel Regina!
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Waikanae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Prado and restaurants. 30 mins walk train station or Palace nice staff clean friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

Christine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. The staff was very friendly and accommodating. The breakfast was great. Can walk to most places, will definitely return!
Stayed 1 night in Sep 2024

6/10 Okay

Enok

Traveled with partner
Disliked: Cleanliness
I recently stayed at the Hotel Regina in Madrid and was disappointed with my experience. The constant construction noise made it difficult to relax, and the room cleanliness left much to be desired. Overall, the hotel didn’t offer good value for money, and I wouldn’t recommend it for a comfortable stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time we stayed in this hotel. Great location. Very friendly and helpful staff.
Stayed 2 nights in Aug 2024