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Hotel Regina

4.0 star property

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Photo gallery for Hotel Regina

Junior Suite (Alcalá) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar
Luxury Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar
Reception
Exterior
Suite Exterior (Aduana) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Alcala 19, Madrid, Madrid, 28014
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Junior Suite (Alcalá)

Junior Suite (Alcalá) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Junior Suite (Alcalá)

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

  • 538 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Deluxe Room (Alcalá)

Deluxe Room (Alcalá) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Deluxe Room (Alcalá)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Luxury Penthouse, Hot Tub (Terrace)

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Exterior (Aduana)

Suite Exterior (Aduana) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Suite Exterior (Aduana)

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Sofa Beds

View all photos for Superior Double Room (Interior)

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Superior Double Room (Interior)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room (Aduana)

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Superior Double Room (Aduana)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Standard Double Room (Interior)

Standard Double Room (Interior) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Standard Double Room (Interior)

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Penthouse, Hot Tub (Terrace)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Aduana)

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Double Room (Aduana)

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Penthouse, Terrace

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Penthouse, Terrace

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room (Interior)

Single Room (Interior) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Single Room (Interior)

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite (Interior)

Junior Suite (Interior) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Junior Suite (Interior)

  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

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4.7 out of 5, Exceptional, (1845)
$315 nightly
The price was $367
The price is $315 total
includes taxes & fees
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About this property

Hotel Regina

4-star Madrid hotel, connected to a shopping center in Madrid Centro
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Hotel Regina offers 175 accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and concierge services. Limo/town car service and wedding services can be provided. A total renovation of this property was completed in January 2020.

Hotel Regina is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Hot tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (33 inch wide door)
  • Grab bar in shower
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Low-height counter and sink (29 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1754 out of 2025 reviews
Rating 8 - Good. 204 out of 2025 reviews
Rating 6 - Okay. 41 out of 2025 reviews
Rating 4 - Poor. 13 out of 2025 reviews
Rating 2 - Terrible. 13 out of 2025 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect and the staff was amazing!
Stayed 3 nights in Mar 2025

8/10 Good

Burçak

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Sol and Grand Via. Two metro stations within walking distance. Nice boutique hotel with excellent breakfast buffet every morning.
Stayed 3 nights in Feb 2025

6/10 Okay

Manuel

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

ROBERTO COSTA DE

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent hotel, Nice staff, great breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Middle of Madrid it was perfect
Stayed 2 nights in Feb 2025

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities
They need a bigger sign as I walked by a couple of times! All in all, a fabulous stay in Madrid that I highly recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Neelima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rarely u find a hotel with good amenities, location and excellent staff. But this one ticks off all the above 👌. Loved my stay and would highly recommend it to others.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

P. Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regina is an absolute outstanding location. At the entrance to the old city and walkable to newer all amenities. Wonderful helpful and friendly staff! Great choice!
Stayed 4 nights in Feb 2025

10/10 Excellent

Marcus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible first visit in Madrid and staying at Hotel Regina. Very well appointed rooms, exceptional Gym, clean with all the details noted. I felt so comfortable and would highly recommend Hotel Regina over and over.
Stayed 2 nights in Feb 2025

8/10 Good

Chia Hsin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The location is excellent, with shopping stores, restaurants, and major tourist attractions nearby. The Sevilla metro station is just a short walk away, making it very convenient for getting around. The hotel staff was friendly and helpful, always ready to answer any questions and even preparing takeaway breakfasts for day tours. The breakfast selection was diverse, plentiful, and delicious. A special highlight was the availability of capsule coffee, which was a nice touch. The only downside was that the hotel entrance sign was not very noticeable, making it a bit difficult to find the entrance. Additionally, the room I was assigned did not have a city view, which was slightly disappointing. Overall, it was a great experience, and I would still highly recommend this hotel!
Stayed 3 nights in Feb 2025

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutiques Hotel, excellent location for walking.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to the Prado and the Royal Palace. We would stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

moti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Feb 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

10/10 Excellent

kwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, wonderful breakfast buffet menu, clean facility, but most of all great staffs everywhere at the hotel. Can’t complain. Definitely recommend to anyone who goes to Madrid.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Regina is in a central location with easy access to the airport and train station via the Metro. Staff are friendly and efficient. Rooms are modern and comfortable. Breakfast option is delicious and plentiful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel. Room, staff, location. I will stay here again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect during my stay at Hotel Regina. The property is in a great location with many places of interest within walking distance. My room and the entire hotel was spotless. Staff was very helpful. Breakfast was plentiful. I cannot say enough good things about the hotel. I will definitely stay here again.
Stayed 3 nights in Jan 2025

8/10 Good

burton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent the location was great! Right next to the high end shopping area. Only drawback was the bathroom was too tight and TV required chrome cast.
Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should be rated 5 stars. Amazing stay. Will definitely repeat and recommend to my piers.
Stayed 9 nights in Jan 2025