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Suite (Palm Court)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Park)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Turret)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Mandarin Oriental Ritz, Madrid features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with wireless Internet access (surcharge).

This 5-star property offers access to 3 meeting rooms and limo/town car service. This luxury hotel also offers a steam room, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Onsite self parking and valet parking are complimentary. A total renovation of this property was completed in December 2020.

Mandarin Oriental Ritz, Madrid has designated areas for smoking.

  • Express check-in
  • Children's games
  • Number of indoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Limo or town car service available
  • Food and water bowls
  • Pet-sitting services
  • Number of meeting rooms - 3
  • Terrace
  • Luggage storage
  • Train station pickup (surcharge)
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Bus station shuttle (surcharge)
  • Total number of rooms - 153
  • Number of floors - 6
  • Airport transportation (surcharge)
  • Coffee/tea in common areas
  • Number of bars/lounges - 2
  • Train station drop-off (surcharge)
  • Full-service spa
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 1910
  • Steam room
  • WiFi (surcharge)
  • Health club
  • Babysitting or childcare (surcharge)
  • Number of coffee shops/cafes - 1
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Mandarin Oriental Ritz, Madrid offers 153 accommodations with iPod docking stations and safes. These individually decorated and furnished accommodations include desks. A pillow menu is available. Business-friendly amenities include complimentary newspapers and phones. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • In-room massage available
  • Slippers
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • iPod docking station
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Child-size bathrobes
  • Wardrobe or closet

Parking

Free self parking , Free valet parking

Internet

Available in some public areas: WiFi (surcharge)

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

The Ritz Bar - Onsite cocktail bar.

Champagne Bar - Onsite Champagne bar. Open daily.

Gastronomic restaurant - Onsite fine-dining restaurant. Open daily.

Palm Court - Onsite restaurant. Open daily.

The Ritz Garden - Onsite restaurant. Open daily.

24-hour room service is available.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and manicures and pedicures.

  • Manicures and pedicures
  • Facial treatments
  • Number of treatment rooms 1
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for full breakfast: approximately EUR 50 per person
  • Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 132.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Cashless transactions are available

Pets cannot be left unattended

Contactless check-out is available

Car not required

Security system

Mobile key entry is not available

Debit cards not accepted

Staffed front desk

Contactless check-in is available

Carbon monoxide detector

Smoke detector

Gap period enforced between guest stays - 24 hours

Online penalty collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 132.0 per night.

Pet Policy

  • Pets allowed
  • Dogs only
  • Up to 11 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls and pet-sitting services are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A car is not required for transportation to and from this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hotel Ritz Belmond
  • Hotel Ritz Belmond Madrid
  • Ritz Belmond
  • Ritz Belmond Madrid
  • Hotel Ritz
  • Ritz Madrid
  • Hotel Ritz Madrid
  • Hotel Ritz
  • Mandarin Oriental Ritz Madrid
  • Mandarin Oriental Ritz, Madrid Hotel
  • Mandarin Oriental Ritz, Madrid Madrid
  • Mandarin Oriental Ritz, Madrid Hotel Madrid

Hotel Reviews

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