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Hotel Riu Plaza España

4.0 star property

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Photo gallery for Hotel Riu Plaza España

Porch
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
Reception
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

Map
C/ Gran Via, 84, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Puerta del Sol
    ‪15 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room (Family)

2 bedrooms, in-room safe, desk, free cribs/infant beds

Deluxe Room (Family)

9.0 out of 10
Wonderful
(33 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | 2 bedrooms, in-room safe, desk, free cribs/infant beds

Deluxe Room (Family)

9.2 out of 10
Wonderful
(52 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin) | 2 bedrooms, in-room safe, desk, free cribs/infant beds

Deluxe Room (Superior Twin)

9.6 out of 10
Exceptional
(46 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King) | 2 bedrooms, in-room safe, desk, free cribs/infant beds

Deluxe Room, Terrace (Superior King)

9.8 out of 10
Exceptional
(27 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite Package

Presidential Suite Package | 2 bedrooms, in-room safe, desk, free cribs/infant beds

Presidential Suite Package

10.0 out of 10
Exceptional
(4 reviews)
  • 1076 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | 2 bedrooms, in-room safe, desk, free cribs/infant beds

Junior Suite, Terrace

9.6 out of 10
Exceptional
(19 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View (King)

2 bedrooms, in-room safe, desk, free cribs/infant beds

Deluxe Room, City View (King)

9.4 out of 10
Exceptional
(50 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King) | 2 bedrooms, in-room safe, desk, free cribs/infant beds

Deluxe Room, Terrace (King)

9.0 out of 10
Wonderful
(6 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superior King)

View from room

Deluxe Room (Superior King)

9.4 out of 10
Exceptional
(85 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (King)

Deluxe Room (King) | 2 bedrooms, in-room safe, desk, free cribs/infant beds

Deluxe Room (King)

9.0 out of 10
Wonderful
(249 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin) | 2 bedrooms, in-room safe, desk, free cribs/infant beds

Deluxe Room (Twin)

9.2 out of 10
Wonderful
(172 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, City View (Superior King)

2 bedrooms, in-room safe, desk, free cribs/infant beds

Deluxe Room, City View (Superior King)

9.4 out of 10
Exceptional
(21 reviews)
  • 215 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About this property

Hotel Riu Plaza España

4-star hotel in Madrid Centro
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Hotel Riu Plaza España offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hotel Riu Plaza España features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel Riu Plaza España is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Lobby Bar - This lobby lounge serves light fare only.
Sky Bar - This rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 0.9 miles (EUR 32.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,292 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (43 inches high)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 1948
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Nearby parking fee: EUR 32.5 per night (4921 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3316 out of 4213 reviews
Rating 8 - Good. 558 out of 4213 reviews
Rating 6 - Okay. 192 out of 4213 reviews
Rating 4 - Poor. 69 out of 4213 reviews
Rating 2 - Terrible. 78 out of 4213 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darwin

Stayed 2 nights in Apr 2025

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the breakfasts were fantastic.
Stayed 6 nights in Apr 2025

6/10 Okay

Lynne

Traveled with family
Liked: Cleanliness
Front desk staff very professional and pleasant. Breakfast was the same for our 4 days-no variety.
Stayed 5 nights in Mar 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Great food!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
An outstanding hotel. Highly recommend when visiting Madrid.
Stayed 1 night in Apr 2025

10/10 Excellent

Ian, Sacramento

Stayed 1 night in Apr 2025

10/10 Excellent

Lidia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms, wonderful views, excellent breakfast, courteous and helpful staff, ideal location. I am actually returning to this hotel later this year. This hotel is THE place to stay in Madrid!
Stayed 7 nights in Mar 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Thierry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay in that well located hotel

THE place to be in Madrid, especially on the roof top, for the mood, the sunset and, more geneally speaking, for the view! Located close to many "must see" places, this hotel and all the staff know how to make the guests comfortable. Thanks a lot for the time we've spent at the RIU Plaza!
Stayed 5 nights in Apr 2025

10/10 Excellent

Rosemarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and hospitable
Stayed 3 nights in Apr 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Mara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Amazing hotel and on central location. I would highly recommend this hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Duniesky

Stayed 9 nights in Mar 2025

10/10 Excellent

Carol

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service

Amazing but….

The hotel has an unbeatable location, the breakfast is outstanding, great service and the rooms are spacious and comfortable. However, during our stay, the air conditioning at rooms were off due to the ‘cold season’, and sleeping with the windows open was both noisy and less comfortable due to the lack of cool air. Guests should have the option to control the AC in their rooms according to their preference.
Stayed 3 nights in Apr 2025

2/10 Terrible

Joseph

Stayed 1 night in Apr 2025

6/10 Okay

javier, Miami

Traveled with group
Liked: Staff & service, amenities
Muy buena localización con excelente servicio de sus trabajadores. Room nada excepcional. Pasamos mucho calor pues no prenden el aire acondicionado solo en verano según nos comentaron los trabajadores. Apenas podíamos dormir del calor. No se si el hotel es pet friendly por qué en la cama nos encontramos un insecto muy parecido a una garrapata. Enseguida nos limpiaron la habitación y nos pusieron nueva ropa de cama. Lo mejor del hotel el servicio de Sus trabajadores , el roof top bello y la localización. Lo peor las habitaciones y el calor que pasamos para dormir
Stayed 2 nights in Apr 2025

10/10 Excellent

Alina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y facilidades
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriel, San Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a great perk and the view from the rooftop.
Stayed 2 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT was great;but the Air cooditionder sucked.
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was great. Included breakfast was amazing. Air coordition was poor.
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great product, poor service

Rooms were nice, buffet breakfast was good and the hotel is well located, but the checkin process was excruciating. We had a multi-room booking and it felt like the reception staff were trying to make it as difficult as possible for us to access our rooms with different members of our group arriving at different times. They spoke to us as if we were making trouble and weren’t to be trusted. We had triple occupancy rooms and they originally said nobody could access rooms until all three people had arrived, which is absurd. They eventually backed down after some arguing and negotiating. However, with the whole process taking over half an hour, this made us late for one of our activities, which we ended up having to cancel. I’d like to be able to recommend this hotel for other reasons but unfortunately won’t be able to until this bureaucratic process is addressed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Location
Stayed 1 night in Apr 2025