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Hotel Riu Plaza España

4.0 star property

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Photo gallery for Hotel Riu Plaza España

Porch
2 bars/lounges, rooftop bar, lobby lounge
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Reception
2 bars/lounges, rooftop bar, lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
C/ Gran Via, 84, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪14 min walk‬
  • Plaza Mayor
    ‪15 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room (Family)

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room (Family)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room (Family)

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin) | In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room (Superior Twin)

  • 334 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King) | In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room, Terrace (Superior King)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite Package

Presidential Suite Package | In-room safe, desk, free cribs/infant beds, free WiFi

Presidential Suite Package

  • 1076 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | In-room safe, desk, free cribs/infant beds, free WiFi

Junior Suite, Terrace

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View (King)

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room, City View (King)

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King) | In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room, Terrace (King)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superior King)

View from room

Deluxe Room (Superior King)

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (King)

Deluxe Room (King) | In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room (King)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin) | In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room (Twin)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, City View (Superior King)

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room, City View (Superior King)

  • 215 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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View from property

Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1640)
The price is $285
per night
$314 total
includes taxes & fees
Apr 1 - Apr 2
Barceló Torre de Madrid

About this property

Hotel Riu Plaza España

4-star hotel in Madrid Centro
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Hotel Riu Plaza España offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hotel Riu Plaza España features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms. Event facilities measuring 32292 square feet (3000 square meters) include conference space. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel Riu Plaza España is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Lobby Bar - This lobby lounge serves light fare only.
Sky Bar - This rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 0.9 miles (EUR 32.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,292 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Handrails in stairways (43 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 1948
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Nearby parking fee: EUR 32.5 per night (4921 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3096 out of 3941 reviews
Rating 8 - Good. 531 out of 3941 reviews
Rating 6 - Okay. 172 out of 3941 reviews
Rating 4 - Poor. 66 out of 3941 reviews
Rating 2 - Terrible. 76 out of 3941 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in Madrid
Excellent hotel for a stay in Madrid. Staff is very attentive and helpful. Rooms were clean and service is great. When I booked this hotel I was just interested in the location. But, after my stay, I’ll recommend this hotel to anyone.
Stayed 3 nights in Dec 2024

10/10 Excellent

Josue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!!! Location, service very clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

ROBERTO, Hialeah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place very central and excellent breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

ITL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Daisy

Excelent

10/10 Excellent

manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones perfectas, lo único que mejoraría es la calidad del desayuno
Stayed 3 nights in Dec 2024

6/10 Okay

Fang-Chen

Liked: Cleanliness, staff & service
The temperature control in my room does not work. I have to open the window to cool down.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mozer

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything.
Stayed 4 nights in Dec 2024

2/10 Terrible

Ines

Disliked: Cleanliness
First night staying at Riu I got food poisoning for eating a chocolate cake or either the jamon sandwich. Got sick and stuck in the room. On that day asked room service for a soup to help with my stomach and bread. The soup and the bread came in a BOX and cold! McDonald’s would have packed better. I couldn’t believe a hotel like that was serving food in a BOX and plastic silverware. @ over $300 rate this is outrageous!!! Things got worse when I started to feel worse and asked the reception if they could get me a doctor. They said they would transfer me to someone that never answered. I would have gone to the hospital but let the poisoning run its course. Cancelled my reservation for the other 2 days which they still wanted to charge me a penalty but I said I was leaving because they made me sick, so finally they let it go and cancelled w/o penalties (which would have been over $400) anyway… Riu never again…
Stayed 2 nights in Dec 2024

6/10 Okay

Yolanda, Isabela

Traveled with family
Liked: Amenities, property conditions & facilities
La persona que me hizo check in me dio una habitación que no era.
Stayed 2 nights in Dec 2024

10/10 Excellent

cosmo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near shopping area
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained with attentive, courteous staff and festively decorated for the Christmas holiday. The property is conveniently located with restaurants and attractions a short walk or quick taxi ride away. We stayed in a Jr. Suite with the terrace overlooking the Plaza Espana and daily views of the sparkling sunset over Madrid. Would definitely recommend a stay at Hotel Riu in Madrid!
Stayed 5 nights in Dec 2024

8/10 Good

Eglee

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Too busy Long waiting time for the use of the elevator
Stayed 5 nights in Dec 2024

8/10 Good

LAURA

Traveled with family
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

RUDY

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Dec 2024

10/10 Excellent

ester

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing, excellent service
Stayed 5 nights in Dec 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Gran Via, overall great facilities and personnel.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Latina

Stayed 1 night in Dec 2024

4/10 Poor

Stewart

Stayed 2 nights in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

son

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything. Very crowded and noisy however. Staff was excellent and helpful. Accommodations a were topnotched. Breakfast was very good with a lot of options.
Stayed 3 nights in Dec 2024

10/10 Excellent

Adis

Stayed 2 nights in Nov 2024