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Santo Mauro, a Luxury Collection Hotel, Madrid

5.0 star property

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Photo gallery for Santo Mauro, a Luxury Collection Hotel, Madrid

Exterior
Garden
Breakfast, lunch, dinner served; Mediterranean cuisine
Lobby
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle de Zurbano, 36, Madrid, Madrid, 28010
  • Paseo de la Castellana
    ‪2 min walk‬
  • Plaza de Colon
    ‪11 min walk‬
  • Gran Via
    ‪18 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Non Smoking

Premium Room, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, Non Smoking

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Santo Mauro, a Luxury Collection Hotel, Madrid

5-star hotel in Chamberí
This smoke-free hotel features a restaurant, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
Santo Mauro, a Luxury Collection Hotel, Madrid offers 49 accommodations with iPod docking stations and DVD players. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Plasma televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, designer toiletries, and bidets.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2077 square feet (193 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Santo Mauro, a Luxury Collection Hotel, Madrid is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
La Biblioteca Restaurante - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Gyn Bar - This bar serves light fare only. Open daily.
Santo Mauro Gardens - This bar serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 60.50 per day)
  • Valet parking on site (EUR 32.67 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 60.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Biblioteca Restaurante
  • Santo Mauro Gardens
  • The Gyn Bar

Things to do

  • Bicycle rentals

Family friendly

  • Dining table
  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,077 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 93.50 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 60.5 per person
  • Self parking fee: EUR 60.50 per day
  • Valet parking fee: EUR 32.67 per day
  • Rollaway bed fee: EUR 93.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

AC Autograph Collection
AC Mauro
AC Santo Mauro
AC Santo Mauro Autograph Collection Hotel
AC Santo Mauro Autograph Collection Hotel Madrid
AC Santo Mauro Autograph Collection Madrid
Santo Mauro
Ac Santo Mauro, An Autograph Collection Hotel Madrid
Hotel Santo Mauro Autograph Collection
Santo Mauro a Luxury Collection Hotel Madrid
Santo Mauro, a Luxury Collection Hotel, Madrid Hotel
Santo Mauro, a Luxury Collection Hotel, Madrid Madrid
Santo Mauro, a Luxury Collection Hotel, Madrid Hotel Madrid

Santo Mauro, a Luxury Collection Hotel, Madrid Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 123 out of 146 reviews
Rating 8 - Good. 18 out of 146 reviews
Rating 6 - Okay. 3 out of 146 reviews
Rating 4 - Poor. 2 out of 146 reviews
Rating 2 - Terrible. 0 out of 146 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

jacek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
The location is excellent. The overall property is lovely although a bit tired. The rooms were in need of an update and were slightly dirty. The restaurant was pretty, condescending wait staff and mediocre food for the cost. The outside area is lovely and unusual for the city location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisbeth

Stayed 1 night in Sep 2024

10/10 Excellent

alexandros

Liked: Cleanliness, staff & service, property conditions & facilities
Great open air are
Stayed 3 nights in Jul 2024

10/10 Excellent

Narine, Holladay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury!
Stayed 1 night in Jun 2024

10/10 Excellent

Darnell

Stayed 2 nights in Jun 2024

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las atenciones son excelentes, las instalaciones y limpieza. La terraza muy agradable para desayunar y cenar. Todo fue de nuestro agrado, el staff es espectacular. Muchas gracias!
Stayed 1 night in Jun 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadía perfecta
Stayed 1 night in Jun 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Madrid
Stayed 1 night in May 2024

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Georgeus palace, with beautiful decoration in the nicest Madrid¨s neigborhood. Lobby, restaurantes, bars, and so, look wonderfull and luxury. Bedroom large & confortable. I needs some technological update.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Jana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very hard to condense in a few word our stay in Santo Mauro. EVERYTHING, ABSOLUTELY EVERYTHING has been perfect. We stayed in this hotel as we wanted to treat ourselves for a few days before and after our wedding... well, the team went above and beyond to make our stay perfect and memorable. Everyone was really helpful and willing to make our stay special, and they definitely succeeded. The rooms are from out of this world, the beds are second to none, the service is superb, and the details and attentions the staff had with us will never be forgotten... and I could go on and on and on. Thank you so much to the whole team for making an already special day even better, we will definitely come back for our wedding anniversary!
Stayed 3 nights in Sep 2023

4/10 Poor

maria

Disliked: Property conditions & facilities
OUTDATED AWFUL ROOM SERVICE
Stayed 1 night in Aug 2023

10/10 Excellent

Natalia

Traveled with family
Liked: Staff & service, property conditions & facilities
Beautiful, historic property in fully remodeled condition. Great, quiet location. The service and attention were impeccable and made our Madrid stay very special.
Stayed 4 nights in Mar 2023

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
What a lovely hotel! Perfect location, very good service. Highly recommend.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property situated in a calm area. Old world charm.
Stayed 2 nights in Jan 2020

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best
Lovely hotel. Have stayed here many times. Wonderful location / convenient for all of the sights. Great staff and service as always
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Bill, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service impecable, rooms beautifully appointed, excellent overall.
Stayed 1 night in Nov 2018

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opulent hotel, centrally located
A really lavish hotel, centrally located, with excellent staff. The garden area is wonderful for evening drinks and events, and breakfast is also served here. The decor was a little opulent for my tastes, but if Renaissance, Louis XIV style is your thing, this hotel will tick every box.
Stayed 1 night in Sep 2018