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Hotel Sercotel AB Rivas

3.0 star property

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Photo gallery for Hotel Sercotel AB Rivas

Daily buffet breakfast for a fee
Designer toiletries, hair dryer, bidet, towels
Front of property
Meeting facility
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $83
includes taxes & fees
Jun 28 - Jun 29

Explore the area

View in a map
Avenida Francisco Quevedo, 2, Rivas-Vaciamadrid, Madrid, 28522
  • Place, H2Ocio
    ‪8 min walk‬
  • Place, Gran Via
    ‪22 min drive‬
  • Place, Puerta del Sol
    ‪23 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room (con cama supletoria)

Classic Double Room (con cama supletoria) | Minibar, in-room safe, desk, soundproofing

Classic Double Room (con cama supletoria)

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, soundproofing

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room (con cama supletoria)

Classic Twin Room (con cama supletoria) | Minibar, in-room safe, desk, soundproofing

Classic Twin Room (con cama supletoria)

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About this property

Hotel Sercotel AB Rivas

3-star Rivas-Vaciamadrid hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service.
Hotel Sercotel AB Rivas offers 84 accommodations with minibars and safes. LED televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, designer toiletries, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This Rivas-Vaciamadrid hotel also offers a fitness center, a library, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Sercotel AB Rivas is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
El Somallao - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
AC Bar - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Bar
  • El Somallao

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AC Hotel Rivas Vaciamadrid
AC Rivas Hotel
AC Rivas Vaciamadrid
AC Vaciamadrid
Hotel AC Rivas Vaciamadrid
Hotel AC Vaciamadrid
Hotel Rivas Vaciamadrid
Hotel Rivas Vaciamadrid AC
Hotel Vaciamadrid
Vaciamadrid Rivas
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas
Sercotel AB Rivas Rivas-Vaciamadrid
Sercotel AB Rivas
Hotel Sercotel AB Rivas Hotel
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas Hotel Rivas-Vaciamadrid

Hotel Sercotel AB Rivas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 190 out of 378 reviews
Rating 8 - Good. 141 out of 378 reviews
Rating 6 - Okay. 26 out of 378 reviews
Rating 4 - Poor. 15 out of 378 reviews
Rating 2 - Terrible. 6 out of 378 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities
The hotel is conveniently located next to a shopping center and close to a metro station (in Zone B), making it easy to get around the city. The breakfast was good and offered a decent selection. The room and common areas were clean, and overall it was a comfortable stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay for the night.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great breakfast, service is outstanding.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all the staff was very friendly and helpful. The down side is the hotel is far away from Madrid and the price does not reflect this. Very nice food in the restaurant.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nawar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been in this hotel couple times and always have a good experience, great customer services,
Stayed 1 night in May 2025
Verified

10/10 Excellent

CARINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't have breakfast
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hotel staff are accommodating upon checking in.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

mhicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay all through, I have zero complaints about this establishment.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Madrid in a safe and quiet area
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer services
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Genieca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a classic American style hotel so it was easy to settle in.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Genieca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will always want to stay at this location when visiting Madrid. Can’t recommend it enough!!
Stayed 8 nights in Jun 2024
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really good hotel option.

It is in great shape and the breakfast was good with lots of options. The location is very close to a shopping center with everything you would need. There is no air conditioning so I do wish I had brought a fan. The customer service was excellent.
Stayed 3 nights in May 2025
Verified

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value- Very nice Hotel!

The Hotel was very nice. The staff was very friendly. The room was very clean and spacious. and free parking! Great Hotel, we will stay here again when we travel o Madrid Spain!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for visiting Madrid if you are driving

Hotel is in a good position as a stop over or a visit into Madrid. Free parking, good breakfast and our room was comfortable. The staff informative and gave us good advice re metro. Metro into Madrid easy to use, frequent and very cheap. There are several restaurants nearby and the lunch we had in the hotel was good. Would reccommend.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Pamela

Liked: Staff & service, amenities, property conditions & facilities
Everything was clean and easy access to bus and a little walking distance to metro. Overall good place
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good condition. Breakfast is great, I would recommend it. You have shopping options in front of street and is walkable.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant one night stay on the journey from Santander to the Costa Blanca. Hotel was modern, clean and well located next to retail park with lots of eating options. Breakfast was very good and the complimentary bottle of carva on arrival was a very nice touch. Would certainly stay again on a similar journey and would highly recommend to others.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Yves

Convenient

Close to the subway and large available parking on site.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to Madrid regularly and stay in the Sercotel Rivas. I never had a bad experience Its clean, very friendly and professional staff and has a good restaurant . Metro station is 10min. walking distance.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
The personal very friendly however the room a/c didn't work during the whole stay, the food was good on restaurants but the breakfast very basic for a $12eu fee
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecta
Stayed 3 nights in Dec 2023