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Hotel Sercotel AB Rivas

3.0 star property

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Photo gallery for Hotel Sercotel AB Rivas

Classic Twin Room (with single sofa bed) | Minibar, in-room safe, desk, soundproofing
Hallway
Meeting facility
Daily buffet breakfast (EUR 12 per person)
Junior Suite | Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet friendly
  • 24/7 front desk
$84
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Avenida Francisco Quevedo, 2, Rivas-Vaciamadrid, Madrid, 28522
  • H2Ocio
    ‪6 min walk‬
  • Gran Via
    ‪16 min drive‬
  • Parque Warner Madrid
    ‪25 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Classic Room

Minibar, in-room safe, desk, soundproofing

Classic Room

8.8 out of 10
Excellent
(6 reviews)
  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Minibar, in-room safe, desk, soundproofing

Classic Room

8.8 out of 10
Excellent
(13 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (with single sofa bed)

Classic Twin Room (with single sofa bed) | Minibar, in-room safe, desk, soundproofing

Classic Twin Room (with single sofa bed)

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel Sercotel AB Rivas

3-star Rivas-Vaciamadrid hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service.
Hotel Sercotel AB Rivas offers 84 accommodations with minibars and safes. LED televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, designer toiletries, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This Rivas-Vaciamadrid hotel also offers a fitness center, a library, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Sercotel AB Rivas is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
El Somallao - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
AC Bar - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Bar
  • El Somallao

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AC Hotel Rivas Vaciamadrid
AC Rivas Hotel
AC Rivas Vaciamadrid
AC Vaciamadrid
Hotel AC Rivas Vaciamadrid
Hotel AC Vaciamadrid
Hotel Rivas Vaciamadrid
Hotel Rivas Vaciamadrid AC
Hotel Vaciamadrid
Vaciamadrid Rivas
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas
Sercotel AB Rivas Rivas-Vaciamadrid
Sercotel AB Rivas
Hotel Sercotel AB Rivas Hotel
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas Hotel Rivas-Vaciamadrid

Hotel Sercotel AB Rivas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 345 reviews
Rating 8 - Good. 131 out of 345 reviews
Rating 6 - Okay. 23 out of 345 reviews
Rating 4 - Poor. 15 out of 345 reviews
Rating 2 - Terrible. 5 out of 345 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been in this hotel couple times and always have a good experience, great customer services,
Stayed 1 night in May 2025

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in May 2025

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer services
Stayed 2 nights in May 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really good hotel option.

It is in great shape and the breakfast was good with lots of options. The location is very close to a shopping center with everything you would need. There is no air conditioning so I do wish I had brought a fan. The customer service was excellent.
Stayed 3 nights in May 2025

6/10 Okay

David

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotelis ok stayed before. We booked the hotel because it stated that food was available only to find on arrival there were no facilities. This was a major let down as we had travelled all day to be let down with the one thing that was required.
Stayed 1 night in May 2025

6/10 Okay

MARCO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Hotel it’s good but no ac

No ac
Stayed 1 night in Apr 2025

4/10 Poor

Nasir khan

A/C Not worck
Stayed 4 nights in Apr 2025

10/10 Excellent

RAFAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Apr 2025

2/10 Terrible

Roberto, San Jose

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Las personas de la recepción son terribles, caras largas, modales bruscos y aire antipático entre otros
Stayed 8 nights in Apr 2025

8/10 Good

Brenda

Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for visiting Madrid if you are driving

Hotel is in a good position as a stop over or a visit into Madrid. Free parking, good breakfast and our room was comfortable. The staff informative and gave us good advice re metro. Metro into Madrid easy to use, frequent and very cheap. There are several restaurants nearby and the lunch we had in the hotel was good. Would reccommend.
Stayed 2 nights in Apr 2025

8/10 Good

Edward

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo bien, las personas de la recepción amables, lo único por lo que no le doy 5 estrellas es por el desayuno, estuvo OK
Stayed 1 night in Mar 2025

10/10 Excellent

Viktor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to Madrid regularly and stay in the Sercotel Rivas. I never had a bad experience Its clean, very friendly and professional staff and has a good restaurant . Metro station is 10min. walking distance.
Stayed 1 night in Mar 2025

6/10 Okay

Shengsheng

Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

mhicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay all through, I have zero complaints about this establishment.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erin

Stayed 2 nights in Oct 2024

10/10 Excellent

Yves

Convenient

Close to the subway and large available parking on site.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lourdes, Arlington Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hotel staff are accommodating upon checking in.
Stayed 1 night in Oct 2024

10/10 Excellent

stuart, Mazarrón

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the fittings were not very new. Breakfast was amazing though and the staff were so helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good condition. Breakfast is great, I would recommend it. You have shopping options in front of street and is walkable.
Stayed 1 night in Jun 2024

10/10 Excellent

Genieca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will always want to stay at this location when visiting Madrid. Can’t recommend it enough!!
Stayed 8 nights in Jun 2024

6/10 Okay

Thomas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Genieca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a classic American style hotel so it was easy to settle in.
Stayed 2 nights in May 2024