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Hotel Sercotel AB Rivas

3.0 star property

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Library
Junior Suite | Minibar, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; Spanish cuisine
Minibar, in-room safe, desk, soundproofing
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Avenida Francisco Quevedo, 2, Rivas-Vaciamadrid, Madrid, 28522
  • H2Ocio
    ‪10 min walk‬
  • Riyadh Air Metropolitano
    ‪13 min drive‬
  • Parque Warner Madrid
    ‪24 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Classic Room

Minibar, in-room safe, desk, soundproofing

Classic Room

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Minibar, in-room safe, desk, soundproofing

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (with single sofa bed)

Minibar, in-room safe, desk, soundproofing

Classic Twin Room (with single sofa bed)

  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel Sercotel AB Rivas

3-star Rivas-Vaciamadrid hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service.
Hotel Sercotel AB Rivas offers 84 accommodations with minibars and safes. LED televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, designer toiletries, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This Rivas-Vaciamadrid hotel also offers a fitness center, a library, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Sercotel AB Rivas is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
El Somallao - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
AC Bar - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Bar
  • El Somallao

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AC Hotel Rivas Vaciamadrid
AC Rivas Hotel
AC Rivas Vaciamadrid
AC Vaciamadrid
Hotel AC Rivas Vaciamadrid
Hotel AC Vaciamadrid
Hotel Rivas Vaciamadrid
Hotel Rivas Vaciamadrid AC
Hotel Vaciamadrid
Vaciamadrid Rivas
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas
Sercotel AB Rivas Rivas-Vaciamadrid
Sercotel AB Rivas
Hotel Sercotel AB Rivas Hotel
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas Hotel Rivas-Vaciamadrid

Hotel Sercotel AB Rivas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 299 reviews
Rating 8 - Good. 122 out of 299 reviews
Rating 6 - Okay. 18 out of 299 reviews
Rating 4 - Poor. 13 out of 299 reviews
Rating 2 - Terrible. 3 out of 299 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yves

Convenient
Close to the subway and large available parking on site.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lourdes, Arlington Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hotel staff are accommodating upon checking in.
Stayed 1 night in Oct 2024

10/10 Excellent

stuart, Mazarrón

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the fittings were not very new. Breakfast was amazing though and the staff were so helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good condition. Breakfast is great, I would recommend it. You have shopping options in front of street and is walkable.
Stayed 1 night in Jun 2024

10/10 Excellent

Genieca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will always want to stay at this location when visiting Madrid. Can’t recommend it enough!!
Stayed 8 nights in Jun 2024

6/10 Okay

Thomas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Genieca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a classic American style hotel so it was easy to settle in.
Stayed 2 nights in May 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, amenities
Wifi not good and room a bit chilly
Stayed 1 night in May 2024

8/10 Good

Conrad

Stayed 9 nights in Mar 2024

8/10 Good

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The personal very friendly however the room a/c didn't work during the whole stay, the food was good on restaurants but the breakfast very basic for a $12eu fee
Stayed 5 nights in Mar 2024

10/10 Excellent

Nayra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Mar 2024

10/10 Excellent

colin

Stayed 3 nights in Mar 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My trip was to visit a family member who was sick the staff was extremely friendly and helpful. They were also very accommodating to my situation. I would also recommend staying here for the future. There’s no major thrills but a good solid and clean environment which was comfortable.

8/10 Good

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value- Very nice Hotel!
The Hotel was very nice. The staff was very friendly. The room was very clean and spacious. and free parking! Great Hotel, we will stay here again when we travel o Madrid Spain!
Stayed 3 nights in Dec 2023

10/10 Excellent

Konstantino

Stayed 2 nights in Oct 2023

10/10 Excellent

Ergasto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente atención en counter del lobby, excelente habitación y excelente servicio de desayuno. Además amplio espacio para estacionar el auto.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Alan

Stayed 3 nights in Sep 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Terrible soundproofing, unsafe experience
The hotel is clean, and the price is reasonable, however, the night I stay, is horrible. Such a bad end to my Spain trip. When I check in, it's around 11 pm, only two single rooms left, and those two rooms are built near each other with only one door separate two rooms. it's not supposed to be a single room, but a family room. Because of that, it's not quiet at all!!! I know a guy lived next to me, since he was checking in at the same time of me. I can hear he walked in his room exactly like someone walk in my room, I can hear he was watching football, opening plastic bags for sneaks and unpacked his luggage. But I had no issue with that gentleman, it's our routine activity, everyone does it. THE REAL PROBLEM is the room has terrible soundproofing!!! As a young single lady, I couldn't sleep when I can hear exactly another guy did next to me. Usually, I fall asleep very fast, but that night, it's just so uncomfortable and unsafe to sleep. When I went to the lobby and tried to at least get a pair of ear plugs, the manager told me that they don't provide it and asked me to get it myself by walking to a pharmacy store alone at 12:30 am during midnight in a “deserted” place. BTW the room is hot even in April, not recommended for summertime.
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant one night stay on the journey from Santander to the Costa Blanca. Hotel was modern, clean and well located next to retail park with lots of eating options. Breakfast was very good and the complimentary bottle of carva on arrival was a very nice touch. Would certainly stay again on a similar journey and would highly recommend to others.
Stayed 1 night in Apr 2023

10/10 Excellent

Pamela

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Everything was clean and easy access to bus and a little walking distance to metro. Overall good place
Stayed 2 nights in Oct 2022

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
halfway stopover
Good stopover halfway to southern Spain, very close to A3. Nice outdoor eating area, food expensive but very nice. Dog friendly with extra charge dogs only allowed in bedrooms and out door dining area
Stayed 1 night in Sep 2022

10/10 Excellent

Abel

Stayed 2 nights in Jan 2022