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Hotel Sercotel Alcalá 611

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sercotel Alcalá 611

Terrace/patio
Reception
Seasonal outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle Alcala, 611, Madrid, Madrid, 28022
  • Centro Comercial Campo de las Naciones
    19 min walk
  • IFEMA
    3 min drive
  • Riyadh Air Metropolitano
    3 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    7 min drive

Room options

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Hair dryer, bidet, towels

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Minibar, in-room safe, desk, soundproofing

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Double Single Use Superior Non Refundable

  • Sleeps 1

Twin Single Use Non Refundable

  • Sleeps 1

Double Single Use Superior

  • Sleeps 1

Double Superior Non Refundable

  • Sleeps 2

Double/Twin Non Refundable

  • Sleeps 2

Double/Twin

  • Sleeps 2

Twin Single Use Non Refundable

  • Sleeps 1

Double/Twin Single Use

  • Sleeps 1

Double/Twin Non Refundable 2Ad

  • Sleeps 2

Double/Twin Superior

  • Sleeps 2

Double Superior Non Refundable (2Pax)

  • Sleeps 2

Double Single Use Superior Non Refundable

  • Sleeps 1

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About this property

Hotel Sercotel Alcalá 611

4-star hotel in San Blas-Canillejas
This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center.
Hotel Sercotel Alcalá 611 offers 93 air-conditioned accommodations with minibars and safes. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a library, and a terrace. Onsite parking is available (surcharge).

Hotel Sercotel Alcalá 611 is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Hotel Sercotel Alcalá 611 has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to July 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.5 per person
  • Self parking fee: EUR 17 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September

Property is also known as

611 Madrid
Hotel TRYP Alcalá
Hotel TRYP Alcalá 611
Hotel TRYP Alcalá 611 Madrid
TRYP Alcalá
TRYP Alcalá 611
TRYP Alcalá 611 Hotel
TRYP Madrid Alcalá 611
TRYP Madrid Alcalá 611 Hotel
Hotel Sercotel Alcalá 611 Madrid
Sercotel Alcalá 611 Madrid
Sercotel Alcalá 611
Sercotel Alcala 611 Madrid
Hotel Sercotel Alcalá 611 Hotel
Hotel Sercotel Alcalá 611 Madrid
Hotel Sercotel Alcalá 611 Hotel Madrid

Hotel Sercotel Alcalá 611 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 406 out of 709 reviews" "
Rating 8 - Good. 236 out of 709 reviews" "
Rating 6 - Okay. 41 out of 709 reviews" "
Rating 4 - Poor. 19 out of 709 reviews" "
Rating 2 - Terrible. 7 out of 709 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding area didn't have much going for it, but the hotel was clean and comfortable, the breakfast buffet was great, and the pool was fabulous. Handy to IFEMA if you have a car, and close to a metro station for travelling to more touristy locations.
Stayed 3 nights in Jul 2024

6/10 Okay

Steven

Traveled with group
I liked that it had a pool
Stayed 3 nights in Jul 2024

6/10 Okay

Michelle

The gentleman who checked me in was very helpful and considerate, but when I explained to the woman who worked the night shift that my air conditioning was not working (and it was 97’ on July 5) she was not helpful and I had a terrible stay because of it. The same considerate gentleman checked me out the following morning early and offered complimentary breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LLovely for short break
Lovely hotel well situated for attending gig at metropolitan stadium. Direct metro into centre from nearby. Nice pool/ outside area. Very quiet and peaceful. Excellent breakfast too.
Stayed 3 nights in Jun 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fortunately, I was only there for 1 night. I paid around $400 and was given a small, handicapped person's room (I did not ask for it and I'm a healthy tall person. It was facing the very, very loud street out front. The toilet set kept coming off the toilet, the pool was closed for maintenance, and the breakfast buffet was a joke - I showed up at 9:00 am (it ran until 10:30 am) and 2 of the 3 cut fruit bowels were empty, most of the breakfast breads were picked over, and the eggs were not real eggs. This place is 1-2 stars at best, not 4 and I wouldn't pay over $125 for it if you are looking at it.
Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This place was clean, quiet, and comfortable. The front desk staff were kind and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great place. Staff is exceptional. Nice neighborhood. Within walking distance of Estadio Metropolitana.
Stayed 4 nights in May 2024

6/10 Okay

Jeffrey

Traveled with family
Stayed 5 nights in May 2024

8/10 Good

Dawn, West Valley City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was interesting with half a glass door, hard to prevent water from going all over and the toilet seat kept coming off. Also there was construction going on, the staff was great nice and accommodating
Stayed 3 nights in May 2024

10/10 Excellent

ANANDARUP

Stayed 2 nights in May 2024

6/10 Okay

Jenny

Traveled with partner
I'm surprised it is listed as a 4 star hotel...there were very few amenities, the pool was closed and shortly after booking- they emailed saying there was no airport transfer included, which was a big reason we booked to begin with. Overall, average stay.
Stayed 1 night in May 2024

10/10 Excellent

Chintan

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed to be close to Cívitas Metropolitano. It was worth the price. Rooms were nice, beautiful city view from the window and quiet neighborhood with walkable distance to metro.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Martha de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great okace to stay when waiting for your flight
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and modern. Minutes from the metro with a straight route downtown with no transfers. Amenities were good, dining, gym but the best thing was the 24 hour airport transport. I had a 6:00 am flight. Ten minutes from the airport and the ride was waiting for us at 3:45 am. This place had it all! Will stay there again!
Stayed 1 night in Nov 2023

8/10 Good

Patrick

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very supportive and helpful, from getting us checked in when exhausted speaking English for our benefit, to setting up the morning shuttle to the airport, to later giving us excellent instructions and advice to support our sightseeing. I did feel safe in a busy (and noisy for some hours in the evening) part of the city. The room was not fancy, nor was it priced fancy. Very pleased with the experience.
Stayed 1 night in Nov 2023

6/10 Okay

Helena von

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
A pretty average airport hotel. To the point accommodation for one or two nights. The hotel felt a bit dated and worn. The staff was accommodating. We had a very early morning departure and an Uber was booked as an airport shuttle. This worked out without a glitch. We found the existing dining options limited. Most restaurants do not open until 8PM. With such an early departure the following day, we needed something to eat earlier than that, which proved to be difficult.
Stayed 1 night in Nov 2023

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for arrival or departure from Madrid airport. Hotel provides shuttle service and is in a very good condition. Comfortable stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice option for a fly early in the morning. Recommended.
Stayed 1 night in Oct 2023

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all excellent and responsive to issues right away. Microwave was difficult to use since all lettering was erased after years of cleaning.
Stayed 1 night in Oct 2023

6/10 Okay

France

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That hotel was good but the only thing I really didn't like was that we got two twins beds.
Stayed 2 nights in Sep 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023