A restaurant, a coffee shop/cafe, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Hotel la Princesa offers 76 accommodations with minibars and safes. A pillow menu is available. LCD televisions are featured in guestrooms.
Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Alcorcon hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Event facilities measuring 22723 square feet (2111 square meters) include conference space. This Alcorcon hotel also offers a terrace, multilingual staff, and a garden. Parking is available onsite for a surcharge.
Hotel la Princesa has designated areas for smoking.
A hosted evening meal is available for a surcharge on Monday, Tuesday, Wednesday, Thursday, and Friday.
Hotel la Princesa has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Area shuttle (surcharge)
Self parking on site (EUR 12 per night)
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 11.50 per person
A coffee shop/cafe
A restaurant
Hosted evening meal available on Monday, Tuesday, Wednesday, Thursday, and Friday for a fee of EUR 0.10
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
22,723 square feet of conference space
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
1 building
2 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Pillow menu
Bathroom
Bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
LCD TV
Food and drink
Minibar
More
Air conditioning (climate-controlled)
Desk
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 8 PM
Contactless check-in available
Express check-in available
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 11.50 per person
Self parking fee: EUR 12 per night
Hosted evening meal: EUR 0.1
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Sercotel La Princesa Spa
Sercotel La Princesa Spa Hotel
Sercotel La Princesa Spa Hotel Mostoles
Sercotel La Princesa Spa Mostoles
Hotel Sercotel Spa Princesa Mostoles
Hotel Sercotel Spa Princesa
Sercotel Spa Princesa Mostoles
Sercotel Spa Princesa
Hotel la Princesa Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very nice property. Reminded me of a cruise line. Clean and comfortable. Would definitely stay again. Had dining options on property. Food was good and staff were good.
My son forgot his passport in the room. The night porter went out of his way to make sure to send the passport to the airport. Thank you.
Also thank you to him for waking me up in time to get my plane.
Completely unimpressed with this hotel . We were just staying one night as my husband had a meeting close by .
It is an older hotel , not updated at all . The sheets on the bed were rough , the pillows were flat , with no fluff .
We asked for a late check out, which was denied . I checked out , and waited for my husbands return from his meeting, in the hotel restaurant/bar . During the hour I ordered two cups of coffee . The bill was 18.80 Euro . Yes 9 euro per cup maybe 3 or 4 ounces each .
The staff at the front desk were professional but but friendly .
This was not our first trip to Madrid and it will not be our last . But we will never stay here again .
Will never stay there again, manager was rude had bad attitude, wanted to use the spa but was told it's not working, staff at the Spa told me the spa has nothing to do with the hotel, asked the hotel, they said the spa belongs to hotel but ran by another company, booked this hotel especially for spa, whole trip was ruined as spa was not working, again manager was VERY RUDE
Talwinder
6/10 Okay
Greg, Columbus ohio
Nov 2, 2014
Out of the way low cost hotel
Basic hotel near where my friend lived, nice restaurant, not much in area to walk to , no gym on site, not much english spoken or understood if that is important to you. Nice low place though
aparcamiento gratuito, chekin agil, habitacion limpia y espaciosa, sin ruidos, pero para mi gusto el colchón blando.
los amenities del baño completisimos.
Tout le personnel était super. Il y a un salon de danse dans l hotel avec de la musique jusqu'à 5h matin, assez bruyant je ne sais si c'est seulement pendant les fêtes demander avant de réserver sinon sur que vous ne dormez pas. (Moi quand j'y vais c'est pour faire la fête)