The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 6 meeting rooms.
Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4521 square feet (420 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.
Hotel Silken Puerta Madrid is a smoke-free property.
Hotel Silken Puerta Madrid offers 194 accommodations with safes and hair dryers. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bidets, and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Self parking (surcharge)
Available in all rooms: Free WiFi , Internet access (surcharge)
Available in some public areas: Free WiFi
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
La Orza - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Piano Bar - Onsite piano bar. Open daily.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a fitness center.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Staff does not wear personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Staffed front desk
Children stay free - maximum age 12
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Smoke detector
Children stay free
Parking height restrictions apply
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.