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ICON Embassy

4.0 star property

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Photo gallery for ICON Embassy

Lunch and dinner served
View from room
Deluxe Double Room, Terrace, City View | View from room
Business center
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
$399
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
Calle de Serrano, 46, Madrid, Madrid, 28001
  • Place, Prado Museum
    ‪19 min walk‬
  • Place, Bernabéu Stadium
    ‪4 min drive‬
  • Place, El Retiro Park
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Superior Double Room, City View

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, City View

9.2 out of 10
Wonderful
(19 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View | View from room

Deluxe Double Room, Terrace, City View

8.8 out of 10
Excellent
(8 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout drapes

Single Room

9.2 out of 10
Wonderful
(17 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

9.2 out of 10
Wonderful
(31 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

9.0 out of 10
Wonderful
(9 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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About this property

ICON Embassy

4-star hotel in Salamanca
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, free use of bicycles, and concierge services.
ICON Embassy offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

ICON Embassy is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Flora Fina - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flora Fina

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Petit Palace Embassy
Petit Palace Embassy Serrano
Petit Palace Embassy Serrano Hotel
Petit Palace Embassy Serrano Hotel Madrid
Petit Palace Embassy Serrano Madrid
Petit Palace Serrano
Petit Palace Embassy Madrid
Petit Palace Embassy Hotel Madrid
ICON Embassy Petit Palace Hotel Madrid
ICON Embassy Petit Palace Hotel
ICON Embassy Petit Palace Madrid
ICON Embassy Petit Palace
ICON Embassy Petit Hotel
ICON Embassy Hotel
ICON Embassy Madrid
ICON Embassy Hotel Madrid
ICON Embassy by Petit Palace

Reviews

ICON Embassy Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 690 out of 904 reviews
Rating 8 - Good. 159 out of 904 reviews
Rating 6 - Okay. 33 out of 904 reviews
Rating 4 - Poor. 12 out of 904 reviews
Rating 2 - Terrible. 10 out of 904 reviews

Reviews

10/10 Excellent

Maria del Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with perfect location. Very Friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, chic hotel

Good location. Mostly clean. My room bathroom had a little smell about it. Tidy though. Has everything you need but pretty basic. Chic style which is nice and reception/breakfast area are nicer than rooms. Good for exploring madrid as somewhere to stop
Stayed 1 night in Jun 2025

10/10 Excellent

Piero, Key Biscayne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Paulette Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Excelent!!
Stayed 4 nights in Jun 2025

6/10 Okay

Ernesto

Stayed 1 night in Jun 2025

10/10 Excellent

Sofia, Lauderdale by the Sea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Great location.
Stayed 1 night in May 2025

10/10 Excellent

Marlen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Excelente ubicación y servicio. Personal amable, cuartos limpios y cómodos.
Stayed 3 nights in May 2025

10/10 Excellent

María Laura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La localización es la mejor sin dudas.
Stayed 4 nights in Apr 2025

8/10 Good

Maria S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great shopping, beautiful facility. Breakfast buffet is delicious and is an added bonus. I would come back again.
Stayed 4 nights in May 2025

6/10 Okay

Sebastian

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid home

We had an excellent stay at Icon Embassy. The staff were incredibly welcoming and helpful from the moment we arrived. The location was perfect—safe and close to our favorite shops. Breakfast each morning was healthy and delicious. I would highly recommend this hotel to anyone visiting the area and will definitely be staying here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria Lourdes

Liked: Staff & service
Excelente servicio durante el apagón!! Miguel nos mantenía informados y tranquilizaba a los huéspedes.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto

Stayed 2 nights in Apr 2025

10/10 Excellent

Yesenia

Es Mi Segunda vez Que me hospedo en ICON Embassy, me encanta la location y sobre todo el personal Que te hacen sentir como en casa, Gracias. A todos! Nohemi muy especial, lo repetire!
Stayed 3 nights in Apr 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The hotel is in very busy part of city— very nice hotel with nicely furnished rooms— nice breakfast buffet. Parking is convenient but very expensive —€38
Stayed 1 night in Apr 2025

8/10 Good

SUSANA, aventura

Stayed 3 nights in Apr 2025

10/10 Excellent

Armando, Miami

Stayed 6 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great location, bring Clorox.

Hotel needs a serious deep cleaning. While it is in a great area and looks nice in photos, so many aspects of the property itself grossed me out. Crud everywhere. It actually felt unsanitary with mildew, mold and crud in the bathroom sink, shower, on baseboards, door sills, etc.
Stayed 1 night in Apr 2025

4/10 Poor

alicia

Stayed 5 nights in Mar 2025

2/10 Terrible

Myriam

Stayed 1 night in Mar 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nir

Liked: Cleanliness, property conditions & facilities
Great hotel in an excellent location. Rooms are clean, nicely setup and comfortable. Service was truly excellent accommodation all our requests. We highly recommend this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Icon Embassy is in a great part of town. Easy to walk to many parts of the city, close to shopping and coffee shops. The staff was very welcoming and helpful. The room was clean and comfortable. The included breakfast was excellent…so many options.
Stayed 3 nights in Mar 2025